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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Marie should run all registration services, she is SO efficient and knowledgeable and goes straight to a solution. If only all companies could have people like Marie answering the phone how easy wou... Leggi di più

Valutata 5 stelle su 5

I was really struggling trying to navigate the website to update 1 puppies name and change 2 puppies ownerships... Until I called, yes it took a while to get through but do make time... when I final... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gloria made a nerve racking experience a total breeze for me, in helping me change my dogs ownership to add my sister as a joint owner. Very much appreciated. Kind regards. Mr Simon Ambler.

L'azienda ha risposto

Valutata 5 stelle su 5

Gloria who I spoke to was fantastic. She talked me through everything and registered my litter while I was on the phone. She is an absolute credit to your organisation. Litter registered and registrat... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Organizzazione per la protezione degli animali

Scritti dall'azienda

It’s dogs who bring joy, enrich our days, and ultimately rule our lives. They are the ones that we would do anything for. From everyday health to lifelong protection, from wagging tails to winning rosettes, the Royal Kennel Club is here to honour dogs with the care, distinction and happiness they deserve. Today, and for generations to come, we are: At their service


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1923)

151 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Natalie was super helpful sorted my…

Natalie was super helpful sorted my registration out for me without having to go back and forward with emails.

24 settembre 2025
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Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

The Kennel Club are outstanding

We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

19 settembre 2025
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Thank you for taking the time to leave us a review. We appreciate your time.

Valutata 5 stelle su 5

Helpful guidance.

Pleasant and helpful guidance navigating website and resolving my enquiry.

17 settembre 2025
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Thank you very much for taking the time to leave us a review.

Valutata 5 stelle su 5

Liv was super helpful and…

Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

15 settembre 2025
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Thank you very much for taking the time to leave us a review.

Valutata 5 stelle su 5

can do helpful attitude

can do helpful attitude, massive improvement over the last few years, night and day.

12 settembre 2025
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Thank you so much for your review.

Valutata 5 stelle su 5

Amanda was most helpful and patient

Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

5 settembre 2025
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Thank you for your valuable feedback.

Valutata 5 stelle su 5

I have a few medical problems,which…

I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

3 settembre 2025
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Thank you very much for taking the time to leave us a review.

Valutata 4 stelle su 5

Help to navigate an outdated system

Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

30 agosto 2025
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Risposta di Royal Kennel Club

We appreciate your feedback and the time taken to leave your review. We're please Eleanor was able to assist you.

Valutata 5 stelle su 5

Extremely Helpful

Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

28 agosto 2025
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Thank you for your valuable feedback.

Valutata 5 stelle su 5

Very efficient service

I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

26 agosto 2025
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Thank you for taking the time to leave us a great review.

Valutata 5 stelle su 5

The phone was answered quickly

The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

22 agosto 2025
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Risposta di Royal Kennel Club

Thank you for taking the time to leave us your review, we appreciate it.

Valutata 5 stelle su 5

Missing document

One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

15 agosto 2025
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Risposta di Royal Kennel Club

We are sorry you did not receive your documentation as expected but are happy that Marie could help you. Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

Thankyou!

Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!

Kind, patient helpful, understanding and very helpful service.

Thankyou Gloria 🙏

14 agosto 2025
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Risposta di Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Excellent service

Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

13 agosto 2025
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Risposta di Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Had a problem with the website and lost…

Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

12 agosto 2025
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Risposta di Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

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