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Operating in London for more than 30 years, Roseberys Fine Art Auctioneers is a privately owned specialist fine art and antiques auction house and valuers, located in the heart of South London. Our team of world renowned experts and consultants offer both buyers and sellers a range of specialist art market services and a calendar of over 30 specialist auctions a year covering all areas of Asian Arts, Islamic & Indian Art, Jewellery & Watches, Old Master, 18th & 19th Century Art, Modern British & Contemporary British Art, Urban & Contemporary Prints & Multiples, 20th Century Art & Design, Impressionist, Modern, Post War & Contemporary Art and Decorative Arts, Fine & Decorative sales including Silver, Ceramics, Works of Art and Furniture. In addition to our specialist auctions, we also offer single-owner collection sales, highlights of previous sales including a Rare Books & Works on Paper sale of works by Salvador Dali, a Collection of Masonic memorabilia and the Studio Collection of Marie Vorobieff Marevna.
70/76 Knights Hill, SE27 0JD, London, Regno Unito
My entire experience of Rosebery's and the team has been really wonderful. Such kind and caring people who deal with everything with professionalism and great experience. I could not recommend any company higher. Thank you so much to Peter, Charles and Elizabeth for being so kind and thoughtful throughout the process.
Nicole Schembre, who dealt with my sale, was, faultless, kind, accommodation and extremely helpful.
I have never auctioned before and would not look anywhere else if the opportunity arose again.
John Walker
Risposta di Roseberys London
Dear John
Thank you so much for your kind feedback. I know that Nicole was delighted to work with you and we very much hope to work with you again in the future!
Best wishes
Roseberys
Mon partenaire de TOKYO a fait le nécessaire pour que ROSEBERYS m'appelle au téléphone pour enchérir sur un objet dans leur vente du 20 novembre. Tout est confirmé avec mon numéro de mobile.
Arrivé à la vente du lot en question, personne ne m'appelle...Suite à une réclamation, Mme Caroline Lemoine affirme qu'elle n'a jamais vu l'email de mon numéro de mobile malgré qu'elle a reçu la confirmation par la suite. Elle a raté 5000£ de plus que le dernier enchérisseur !
Risposta di Roseberys London
Cher Monsieur,
Je vous remercie de votre review.
Comme je vous l’ai déjà dit auparavant, je n’ai jamais reçu ce courriel avec votre numéro de téléphone, et c’est pourquoi j’ai demandé à note équipe informatique d’investiguer. Je ne vous ai pas menti sur ce point.
Je comprends votre désarroi et je ne peux que m’excuser une nouvelle fois.
Je peux vous affirmer que Roseberys prend son travail très au sérieux et nous allons revoir nos procédures pour faire en sorte que cet incident regrettable ne se reproduise pas.
Je vous prie de croire Monsieur en l’expression de mes sentiments respectueux.
Caroline Lemoine
Client Services Manager
I paid pound 540 for storrage
of a piece of Tracy Emin that was
sold a second time.
They kept my money for storrage
of a 35x30 cm piece for less than a
month.
I was promissed by a senior staff
to get an answer but have not
heard anything and its now months
ago.
Have at last received a somewhat
weak answer that I dont understand.
They sold the item a month later at
a 24% higher Price and got 26%
premium twice and kept my 540
pound for 26 days storrage.
From Roseberys website it is max.
70-85 pound.
I am not in a position to get any
money back is my only answer after
many months of concideration from
very senior staff.
Risposta di Roseberys London
Dear Mr Bertelsen
This issue has been discussed at length. You agreed to the charge and that it would be waived if you completed the purchase of the Lot you won at Auction. You didn't pay for the Lot as you promised and consequently the charge has remained.
Kind regards
Roseberys
Never bothered to approve my request to bid in auction on the-saleroom.com
Risposta di Roseberys London
Dear Monika
Thank you for your feedback and I am sorry to hear about your experience. the-saleroom.com is a third party platform where you can bid live on our sales. We do carry out checks on bidders using this to ensure legitimacy but we cannot see your name on our list, please could you send your email to bengriffiths@roseberys.co.uk so I can investigate what has happened?
Best wishes
Ben Griffiths
Please can you send your email
I submitted an item for valuation and sale using their guest account facility, I got an automated email acknowledgement with no reference number. Then nothing, after a month no news.
After my review a senior manager contacted me and I received excellent service.
Risposta di Roseberys London
Dear Richard
I am very glad that we were able to resolve what had happened. Looking forward to seeing you soon!
Best wishes
Ben Griffiths
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