Still waiting and waiting for a reply to my emails. Glitzy promotions to an " elite" player but still no basic customer service. Really poor. Now rejecting incoming emails to support team.....I wo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes Além disso pedi para me bloquear a conta e d... Leggi di più
L'azienda ha risposto
I am trying to close my account due to a gambling addiction. I've supplied all the documents asked for and I have reconfirmed twice that I wish to close my account. I had the same issue with an associ... Leggi di più
L'azienda ha risposto
Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep u... Leggi di più
L'azienda ha risposto
2,4
Scarso
37 recensioni
Ha risposto al 32% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great site and good customer service…
Great site and good customer service would recommend
5 marzo 2026
Non scritta su invito
Risposta di Rollyspin
Hi there,
Thank you for your kind words! We’re really glad to hear that you’re enjoying the site and had a positive experience with our customer service. Your recommendation truly means a lot to us.
If you ever need any assistance, our team is always here to help.
Great casino best games highly…
Great casino best games highly recommend for fun and great customer service
4 marzo 2026
Non scritta su invito
Risposta di Rollyspin
Hi there,
Thank you for the wonderful review! ⭐ We’re really happy to hear that you’re enjoying the games and that our customer service made a positive impression. Your recommendation means a lot to us.
We hope you continue having a great time, and if you ever need any help, our team is always here for you.
Rolly Spin
Best casino where i played
Best casino where i played! Very nice communication with chat! fast withdrawal 24h! For 1 month win 5k £ and all withdrawal without any problems pay!
23 febbraio 2026
Non scritta su invito
Risposta di Rollyspin
Thank you for your great review! 🌟 We’re happy you enjoyed our fast withdrawals, smooth payments, and friendly support. Congrats on your amazing wins - and we wish you even more luck ahead! 🍀
Whatever you do do not deposit you will…
Whatever you do do not deposit you will not get paid out if you win there live chats lies to you and sends you around in circles. Nothing to do with id or anything like that they just won't pay you out. So far over four weeks it was been checked by the game providers I've been priority ten times it's been processed 6 times it ls been send but there was an issue which was resolved apparently it'll be in in 72 hours now apparently it's back at the beginning and been checked by the game providers and everyone else I've spoke to in the last three weeks was lying Emily William jack were young on live chat according to Anna on live chat I've got all the screen shots (it's is the 24th of Feb now still money a month later) new update 3rd of march still not paid out coming up to six weeks now I'm still on priority and still been checked by game providers which I was told in live chat four weeks ago was done but it's still been checked according to their customer service is a joke site full of lyers. Still waiting still been checked by providers. Ended up wasting the money for the fun of it these will never pay you out don't deposit is my honest advice. 16/03/26
24 gennaio 2026
Non scritta su invito
Risposta di Rollyspin
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how stressful delays can be.
After reviewing your case, we can confirm that your withdrawal was not denied or rejected, but temporarily delayed due to technical and verification-related checks, which are required by both payment providers and game suppliers. These procedures are mandatory and applied equally to all players to ensure secure and compliant transactions.
At no point was there any intention to mislead. Different agents may provide updates based on the latest system status, which can sometimes change during processing, leading to confusion - we sincerely apologize for this.
Your case remains under active review, and we are committed to resolving it as quickly as possible. If any additional documentation or clarification is required, our team will contact you directly.
We appreciate your patience and thank you for bringing this to our attention.
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