Very good after-service with -at the moment not for purchase findable -replacement for broken portafilter. In no time there came one.. now i can enjoy again my admirating espresso machine. Still love... Leggi di più
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Upgrade pack for original ROK.....not so good. No tight seal for pressure. Ended up putting original silicone filter back in with the metal competition filter also. Once I separated it from it's... Leggi di più
The plastic gears of my GrinderGC broke after 4 years of use. I contacted the customer service and they replied very quickly with instructions how to replace them and a link to get new gears mailed... Leggi di più
You make my morning better, honestly. This year I purchased old R.O.K. presso machine on ebay and started learn brew espresso. since then I made good progress and now I decided to buy upgrade kit. Gos... Leggi di più
Dettagli dell'azienda
- Fornitore di macchine da caffè
- anche in
- Negozio di articoli da cucina
- Negozio di casalinghi
- Negozio di elettrodomestici
- Negozio di piani di lavoro da cucina
Informazioni fornite da varie fonti esterne
ROK is a company developing coffee machines and tools, focused on helping good, decent coffee folk on their journey to Java Nirvana. Their main products include the Rok EspressoGC and the GrinderGC. Founded in 2002 under the original name "Presso", the company began by creating the original Presso Coffee Maker, launching in 2004. The Presso Coffee Maker soon gained traction after it was featured on the BBC and the television show "He's Got To Have It" in 2005. In 2013 the company was rebranded to its current name: ROK. Shortly thereafter their second project was released, the ROK Coffee Grinder. The company is focused on developing products that embody sustainability, reliability, and longevity.
Informazioni di contatto
2 Scala Street , W1T 2HN, London, Regno Unito
- info@rok.coffee
- rok.coffee
4,4
Eccellente
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Good product
Good and well built product overall. Though the grind adjustment wheel sometimes falls off and the sticky rubber on the base isn‘t as sticky as advertised. However, ginds are even and make good coffee. Thanks.
23 febbraio 2021
Service was prompt
Service was prompt once the Grinder GC was in stock, and it grinds very consistently. Unboxing was minor problematic due to burr adjustment wheel being stuck tight, but eventually we got that working and the grinder is great for espresso, but have not really used it for V60 type drip brewing, or rather never dialed it in for a courser grind. Grinding for 18g double shot is fine, takes a few minutes, but grinding more beans than 18 - 20g range would become tiresome quickly.
23 febbraio 2021
Satisfied Customer
Even with the time difference my emails are always replied back. All questions are always answered. Problems are solved. What customer wouldn’t be satisfied with ROK’s service?
23 febbraio 2021
Simple is Good
Smart, simple, well made machine, drills out 4-5 shots every day to make my life a little more than bearable. Thank you.
23 febbraio 2021
Good shoping experience
The buying experience was very nice. Simple and efficient. The package arrived very quickly too.
23 febbraio 2021
ROK grinder/Rok espresso m/c
ROK grinder/Rok espresso m/c
I am a fan. I really enjoy using the ROK products, I like the way they ar engineered and I really enjoy the espresso that it is possibble to make given all the other variables involved.
Regarding customer service. ROK have always helped me with any queries within one day of my question on email.
So, well done ROK
23 febbraio 2021
For the real espresso connoisseur.
23 febbraio 2021
Great coffee machine
Great coffee machine. Simple, easy and quick to use. Getting the ground size is key.
23 febbraio 2021
Beautifully constructed
Beautifully constructed grinder & machine for perfect espresso. A joy to use!
23 febbraio 2021
Inconsistent grind size
The grind is very inconsistent even after trying to adjust the outer burr many times. The burr key came in faulty, and I got a replacement for it but that didn't fix the problem.
23 febbraio 2021
It was very easy to order
It was very easy to order, and fast to arrive. The ROK coffee machine is great.
23 febbraio 2021
Beautiful machine
Beautiful machine, feels very solid. It takes a little time to figure out how finely to grind the beans, but I'm really enjoying the experience of pulling my shots manually
23 febbraio 2021
Amazing coffee!
Great service, amazing technology, and delicious coffee. It made the best Christmas present! Thank you ROK coffee
23 febbraio 2021
Great coffee machine and customer service
Great coffee machine and customer service - When I needed a replacement piece, it arrived within the week free of charge.
23 febbraio 2021
Ordered the Rok GC Espresso maker
Ordered the Rok GC Espresso maker, oak tamper and naked portafilter and all arrived promptly, well packaged and in perfect working order.
After a few months of use I have to say that I am impressed with the quality of the espresso produced and it easily trumps my old mid-range electric pump machine.
The naked portafilter is fun to use and has helped me master the process.
23 febbraio 2021
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