Upgrade pack for original ROK.....not so good. No tight seal for pressure. Ended up putting original silicone filter back in with the metal competition filter also. Once I separated it from it's... Leggi di più
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Very good after-service with -at the moment not for purchase findable -replacement for broken portafilter. In no time there came one.. now i can enjoy again my admirating espresso machine. Still love... Leggi di più
The plastic gears of my GrinderGC broke after 4 years of use. I contacted the customer service and they replied very quickly with instructions how to replace them and a link to get new gears mailed... Leggi di più
You make my morning better, honestly. This year I purchased old R.O.K. presso machine on ebay and started learn brew espresso. since then I made good progress and now I decided to buy upgrade kit. Gos... Leggi di più
Dettagli dell'azienda
- Fornitore di macchine da caffè
- anche in
- Negozio di articoli da cucina
- Negozio di casalinghi
- Negozio di elettrodomestici
- Negozio di piani di lavoro da cucina
Informazioni fornite da varie fonti esterne
ROK is a company developing coffee machines and tools, focused on helping good, decent coffee folk on their journey to Java Nirvana. Their main products include the Rok EspressoGC and the GrinderGC. Founded in 2002 under the original name "Presso", the company began by creating the original Presso Coffee Maker, launching in 2004. The Presso Coffee Maker soon gained traction after it was featured on the BBC and the television show "He's Got To Have It" in 2005. In 2013 the company was rebranded to its current name: ROK. Shortly thereafter their second project was released, the ROK Coffee Grinder. The company is focused on developing products that embody sustainability, reliability, and longevity.
Informazioni di contatto
2 Scala Street , W1T 2HN, London, Regno Unito
- info@rok.coffee
- rok.coffee
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NEED TO GET HIGHER & HIGHER !!
On the ROK PRO an accessory on technique to raise the cup higher ??
Not serious
Not serious about going his way, my partner was mistaken in ordering on 05/11, I refused the package delivered by colissimo to Paris and he then left for Rok. Since then I am still waiting for the refund !! Rok do not answer my emails.
Very very disappointed.
Maybe just one issue.
It's a 3.9 stars...I think it would be nice, if the grinder came with a lid. Because, every time I use it, the beans jump out of the grinder. Great grinder for espresso. Easy to use (some times it's hard to grind some kind of beans).
good service !!!
even if i had problems with the machine, the service is excellent
thank you
Much love for ROK
I love the GC Rok Presso when paired with the naked portafilter. I'm sure the standard kit is fine, but I find making a nice bed for the grounds and tamping it in the naked portafilter is just much simpler and effective. Cleanup is also much nicer. Great espresso with a luscious crema and a great product when you learn the press. My recommendation is to watch videos where the results are good, plus use the correct temperatures for the grind, and grind fine enough to ensure you get the pressure you need.
Shiping took too long time
Easy and Delicious
Makes an incredible espresso, and is very easy to use. A delicious way to start the day.
There are only 4 stars because I…
There are only 4 stars because I emailed you guys about a possible double purchase, that my bank was showing, but you didn't reply. It's not a problem as only one amount of money was actually taken, but some reassurance would have been nice, especially if I was spending more money. as hopefully I will be doing soon.
Just got it today
Just got it today, Looks impressive!....Great Construction, Was wondering about why the Porta Filter is not 100% in line with the center of the ROK....If it is not supposed to, then no problems...If it isn't, then we may have an issue....Overall, the Product looks great. Hope you realize I bought 2 of these...
Warranty service was correct and…
Warranty service was correct and friendly handled. I was pleased with the fast Delivery - so my ROK run well again!
Thanks for your service!
The ROK GC conversion kit is great but old cylinder is not that easy to be removed
The ROK GC conversion kit is great, but my old ROK machine has the old cylinder completely stuck in its place, no way to remove it as shown on the video, I will likely need to break it inside by force to remove it :-(
I hope it´s not offensive to say
I hope it´s not offensive to say, I love you.
You make my getting up worth getting up.
You make me happy every day.
I love you.
You Rok!
Hope this arm lasts 🤞
Happy to the replacement arm quite quickly, but disappointed by the expensive postage (brexit and fast postage likely responsible, though). Now the fasteners for the gasket are broken - one head is shredded, the other had a head break off (third party fastener). Now I’m not sure if I can fix it. So the idea of a machine that could last a lifetime seems to have hit a snag...
Service from ROK was exceptional
Service from ROK was exceptional. Communication from making the original order through delivery of the product was better than any other entity I can think of.
The espresso maker arrived intact and with all advertised components.
My criticism is limited to two minor details:
The first is that this machine requires pre-heating in order to get good extraction. Definitely worth the extra work, but still...
The second is regarding the tamper/scoop thingy. The scoop just doesn’t do a good job cleanly filling the portafilter. The tamper is just plain cheap. It’s plastic.
Otherwise I am delighted to own this machine.
I bought the grinder and espresso…
I bought the grinder and espresso machine and am very happy with the purchase. It's a great experience making your own coffee manually from bean to cup, and any concerns I had about the quality of the coffee were unfounded. The items are well made and stylish as well.
I bought some consumables to service my…
I bought some consumables to service my ROK and in the process managed to snap one of the bolts on the bayonet. Amazing service from ROK, they sent me a new body and bayonet and got me back on my daily espresso. Exceptional service, thank you ROK.
Quick and serious response.
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