ROCKFISH Recensioni 

360
TrustScore 4.5 su 5

4,4

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Valutata 2 stelle su 5

Company appears to have gone out of business/not responding. Having bought several pairs previously, my latest pair sprung a leak in a couple of months. The company replaced them (not before I had... Leggi di più

Valutata 5 stelle su 5

I've been searching high and low for a pair of ankle wellies with a heel, with no joy until I stumbled across your website, I found just what I was looking for in the sale. Fast delivery and the well... Leggi di più

Valutata 5 stelle su 5

These are fabulous, comfy, warm wellington’s, most comfortable boot I’ve ever worn, not needing to wear in, fit perfect, great I can tighten top so straw doesn’t get in! I’ve tried many equestrian wel... Leggi di più

Valutata 5 stelle su 5

I had a problem with one of the boots I bought and contacted their customer support, included a photo of problem. Without hesitation, Katie arranged for a replacement pair to be sent, which arrived... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali

Scritti dall'azienda

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(360)

38 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Happy Customer

The sandals were as described, comfy fit. Delivered as expected , on time. The have a real comfy foot pad.
Happy customer

29 maggio 2023
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Risposta di ROCKFISH

We are so happy, that you are happy! Great review and glad you are pleased with the service and product

Valutata 5 stelle su 5

The service I received was excellent

The service I received was excellent. From ordering online to delivery everything was swift, smooth and professional. The sandals I bought are comfortable and exactly as advertised, I am delighted with my purchase and won't hesitate to use this firm again.

29 maggio 2023
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Risposta di ROCKFISH

What else can we say, perfect review!

Valutata 5 stelle su 5

Great service from Rockfish

Great service, order came next day. Unfortunately I’ve had to return the item but the returns process was really simple and easy to use too!

25 maggio 2023
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Risposta di ROCKFISH

Alex, we have new colours coming in mid-July, so keep an eye out, you may see something you like this time. Thanks for the 5* review

Valutata 5 stelle su 5

Super comfy, stylish sandals....

I happened to see an advert on social media for ROCKFISH and ordered a pair of metallic silver kendall sandals. They were reasonably priced anyway, but had 20% off, they arrived the next day (postage was reasonable to). They are true to size and super comfy, as well as stylish. I think I'll order another pair in a different colour!

20 maggio 2023
Non scritta su invito
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Risposta di ROCKFISH

We have to give you 5 stars for your review Michelle, thank you.

Valutata 5 stelle su 5

Excellent quality

My sandals arrived very quickly. I am so pleased with the Nixie thong sandal, they are really comfortable and mould to my feet. True to size. I am so pleased I might order another pair in a different colour.

18 maggio 2023
Non scritta su invito
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Risposta di ROCKFISH

Hi Michelle, we have 4 new colours arriving in 4 weeks, so keep a look out

Valutata 4 stelle su 5

Very comfortable and warm

Rockfish Walkabout wellies so comfortable. First pair leaked within 2 months of purchase. Rockfish have offered to send replacement pair. Looking forward to comfortable dry feet again.

18 maggio 2023
Non scritta su invito
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Risposta di ROCKFISH

Sorry to hear your initial pair had problems, this has been rectified as you described, so thank you for your patience and your score, is very fair on the review

Valutata 5 stelle su 5

No quibble replacement

No quibble replacement for a faulty pair of wellingtons
Received the replacement pair within three days, cannot ask for better customer service

2 maggio 2023
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Risposta di ROCKFISH

Thanks Leigh, we stand by our guarantee. Glad we have sorted your boots out and thanks for the review

Valutata 5 stelle su 5

Great quality

Great quality, so comfortable and love the colours.

1 maggio 2023
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Risposta di ROCKFISH

Thanks Hayley, we have new colours on the sandals arriving in 4 weeks

Valutata 4 stelle su 5

Good and efficient delivery

Good and efficient delivery. Read the return T&Cs carefully. Good product so far.

1 maggio 2023
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Risposta di ROCKFISH

Hi Tessa, as long as the goods are returned in the condition received, you can return the goods for free, not over complicated. Having said that glad that you are pleased with the product and the delivery.

Valutata 5 stelle su 5

Ordered my lovely wellies and they…

Ordered my lovely wellies and they arrived promptly .They are very comfy and hopefully they will last a bit longer than my previous ones from a different company.

27 aprile 2023
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Risposta di ROCKFISH

Boots are guaranteed for a year, any problems and we will respond quickly and effectively

Valutata 4 stelle su 5

Really good service

Really good service, pleased with Wellies so far but insole in right foot keeps slipping backwards

27 aprile 2023
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Risposta di ROCKFISH

Hi, I have already replied in detail, to your product review

Valutata 1 stelle su 5

Walkabout boots NOT as advertised

Walkabout boots NOT as advertised. Leaking after about 30 days wear. NOT DURABLE.
Contacted CS and was told I would get a replacement only to be emailed day after saying no replacement and to go to local coblers to get mended.

17 aprile 2023
Non scritta su invito
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Risposta di ROCKFISH

Nadine, I think you know that the above is very misleading. You may have only worn the boots 30 times, but you owned them for much longer than that and outside the 12 month guarantee period. Customer Services were misled, into thinking that you had owned them for 30 days, hence the offer of a replacement pair, however on looking at your order, we found this not to be the case.

Valutata 4 stelle su 5

We're better before

Had to contact customer service as a fault developed in the sole of left boot.
Was replaced very quickly and simply.
However replacement boots seem a lot wider than previous pair also somebody has decided it would be a good idea to make the gusset clips half the size. As I haven't got tree trunk legs and as previously stated the tops seem much wider, it makes them much harder to close the gusset clips. I assume this is a money saving excercise which has not improved the boot. These are also a very heavy boot, much heavier than the Seeland Noble Gusset they were bought to replace. All in all a good boot that has been better.

28 novembre 2022
Non scritta su invito
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Risposta di ROCKFISH

Thanks Graeme for your detailed review, we shall bring your point regarding the adjustable gusset, to our development team.

Valutata 2 stelle su 5

Have purchased several pairs of wellies…

Have purchased several pairs of wellies over the years from Rockfish and all have been fine until this last pair of 'Walkabouts'. Purchased in April 2022 and split in March 2023. Tried repairing them with Stormsure but the tear kept on getting bigger. Have now ordered a pair of Hoggs to see if they are any better.

4 aprile 2023
Non scritta su invito
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Risposta di ROCKFISH

Thomas, please see related reply

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