We've had a bean to cup coffee machine supplied by Roast & Ground since 2013. It's lasted well in our office with a capacity of 60 x people. Both clients and staff enjoy the coffee options provided. T... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I do love our Roast & Ground coffee, but what really stands out is their customer service. I've spoken with a few staff including Cat and Karen who are extremely helpful, professional, and kind!
L'azienda ha risposto
Really lovely company! Everyone is so helpful and anytime we have any problems, the engineers come out so quickly. I accidentally ordered the wrong number of cleaning tablets, and was emailed straight... Leggi di più
L'azienda ha risposto
Very helpful staff. I had a slight issue with my order, and it was handled very efficiently.
Dettagli dell'azienda
- Fornitore di macchine da caffè
- Rivendita di caffè
- Distributore automatico di caffè
- Grossista di caffè
- Fornitore di attrezzature per l'ufficio
Scritti dall'azienda
We've got everything you need for great coffee at work. Top-class commercial coffee machines, award-winning coffee and brilliant backup services. We support business in London and the South East, as well as national accounts.
Informazioni di contatto
Unit 6, Kingston Business Centre, KT9 1DQ, Chessington, Regno Unito
- 02083978676
- customersupport@roastandground.co.uk
- roastandground.co.uk
4,7
Eccellente
75 recensioni
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Risposta di Roast & Ground
Thank you for your feedback, it's great to hear :)
Deliveries are quick and the customer…
Deliveries are quick and the customer service is very thorough and comprehensive.
8 dicembre 2025
Risposta di Roast & Ground
That's great to hear - thank you for the feedback :)
Always great customer service
Always great customer service, product selection and fast delivery.
8 dicembre 2025
Risposta di Roast & Ground
Thank you so much for taking the time to write a review! We hope to continue working together for years to come, wishing you and the team well.
Warm regards,
Cat
Always super helpful
14 agosto 2025
Risposta di Roast & Ground
Thanks Sam! Glad to hear we were able to assist you :D - Hope you are well, Cat
The called asking for an engineer and…
The called asking for an engineer and the engineer came the same day. Perfect and thank you.
13 agosto 2025
Risposta di Roast & Ground
We’re so pleased to hear this—thank you for sharing!
Great tasting coffee (including Defaf)
Great tasting coffee (including Defaf). Fabulous service from lovely people.
2 luglio 2025
Risposta di Roast & Ground
Love to hear this! Thanks for taking the time to leave a review 🎉
great customer service
great customer service, website easy to navigate and delivery is super quick!
12 giugno 2025
Risposta di Roast & Ground
Brilliant to read—thanks for your support!
Roast & Ground provide excellent…
Roast & Ground provide excellent customer service and their staff are friendly and professional. Their engineers are outstanding and always provide a excellent services - Graham Norry is exceptional and goes the extra mile 5 stars is well deserved.
5 giugno 2025
Non scritta su invito
Risposta di Roast & Ground
Thanks a million for your feedback, we really appreciate it!
High quality products and fabulous customer service
The products are of superior quality. Quick ordering and delivery. The service team is always happy to help and issues are resolved quickly and smoothly.
12 maggio 2025
Risposta di Roast & Ground
We’re so glad you had a great experience, thanks for letting us know!
Great coffee and Cat is such a lovely…
Great coffee and Cat is such a lovely person. Our studio has used Roast & Ground for a long time and have no intention of changing :)
4 aprile 2025
Risposta di Roast & Ground
Hi Shiv! Thank you for the lovely review, so nice to see our customers enjoying R&G coffee year after year <3 - Cat
Quick and easy to access site
Quick and easy to access site. Products clearly marked and available to order
4 aprile 2025
Risposta di Roast & Ground
Thanks a million for your feedback, we really appreciate it!
Great Customer Service
I do love our Roast & Ground coffee, but what really stands out is their customer service. I've spoken with a few staff including Cat and Karen who are extremely helpful, professional, and kind!
4 settembre 2024
Risposta di Roast & Ground
Thanks for the feedback—it means a lot!
Easy sign in and order on line. Quick and efficient.
Easy sign in and order on line. Quick and efficient.
13 gennaio 2025
Risposta di Roast & Ground
Many thanks for your review!
Enjoying our experience
Great products, excellent customer service and of course, delicious coffee!
As a business, it has been a delight working with Roast & Ground.
6 agosto 2024
Company is a dream to deal with
Company is a dream to deal with, great staff and product couldn't be happier.
11 giugno 2024
Risposta di Roast & Ground
Thank you for the lovely review Ewelina! - Cat
Risposta di Roast & Ground
Thanks Carmela for your review! - Cat
easy to order on line
8 gennaio 2024
Risposta di Roast & Ground
Thanks Tina, we are glad you can find everything you need on the shop! - Cat
Jacqui Parker
Roast & Ground staff are so friendly and it is always a pleasure to speak to them. Their technical engineer Wojciech is very professional and always comes to our offices with a cheerful and friendly attitude. No job is too much for him and he always explains exactly what he needs to do or what has been done to rectify the problem. He is very knowledgeable about Roast & Ground machines and has always been able to solve the issues we have had with our machine.
When we had our new coffee machine installed last August, he was faced with a difficult task due to the design and not having the correct access. Wojciech was extremely patient and got the job done and, as always, professionally - he is a credit to the company.
Roast & Ground service is outstanding!
3 gennaio 2024
Non scritta su invito
Risposta di Roast & Ground
This is a lovely review Jacqueline, thank you so much for your kind words we will certainly pass them along to Wojciech! - Cat
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