RoadLoans Recensioni 

1614
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Maegan was OUTSTANDING! From start to finish, she my vehicle loan to purchase process almost shockingly smooth. I’m moving across the country from Kentucky to California, so being able to trust wit... Leggi di più

Valutata 5 stelle su 5

Nicole Chapman walked me through the whole process step by step and answered all my questions down to the detail. Literally the only reason why I accepted the loan was due to Nicole’s assistance. Team... Leggi di più

Valutata 5 stelle su 5

After a lot of run around and bad experience trying to figuring out where to go for my lease buy out we got connect with Alice Beth and her team! She was really wonderful at showing car buying can ACT... Leggi di più

Valutata 5 stelle su 5

Lyra Hewitt made the entire process very easy to complete. She was extremely courteous and very professional in assisting us through this process! She took the time and effort to fully explain what ne... Leggi di più

Dettagli dell'azienda

  1. Servizi finanziari non bancari
  2. Consulente finanziario

Scritti dall'azienda

RoadLoans is the online, direct lending division of Santander Consumer USA, providing auto loans and refinancing to customers across the United States. As a direct-to-consumer lender, we cut out the middleman enabling qualified buyers to apply for finance online, and shop for a car the same day. And we’ve been doing that for some time, since we were established in 2000. We accept applications from people with all types of credit and that’s what makes us tick. It’s about making a difference, and unlocking opportunities, with an approach that’s simple and fair. RoadLoans has helped thousands of customers purchase the cars they want, or refinance the ones they currently own. We can guide you through the process of automotive credit and show you the benefits of securing a direct auto loan. Applying for an auto loan or auto refinance with RoadLoans is fast and easy, and allows approved applicants to shop for their car the day they apply.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,9

Tutte le recensioni

(1614)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rare Exceptional Service!

Rarely have I experienced the level of service I got from Lyra (Bree) Hewitt. She walked me all the way through my buyout process and made the transition seamless and pain free. Service like this is the exception rather than the rule these days, and I am delighted that it was her I got when I made my call. Can't sing her praises enough. A+

13 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great experience

I worked with Alice BETH Davis on my transaction. She made the process smooth, easy making this a great experience. It was my first lease buyout so I was slightly hesitant and nervous and she quickly answered any questions that came up along the way.

12 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Help

Megan was very helpful and as this was my first lease to purchase I wasn't sure how the process worked. Megan was very understanding and helpful in setting everything up

5 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Review for Lyra Hewitt

I am writing this review to express my complete satisfaction with the customer service that Lyra Hewitt provided in helping me with the process in securing the auto loan. Lyra was very professional, pleasant, understanding and assuring during the whole process. She kept in constant contact and followed up with me when there was a need. I would rate my dealing with Lyra as one of the best if not the best I have ever had with a customer service representative. I was fortunate to have Lyra help me and I can only hope that in the future I will have the same service experience with other service representatives.

15 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Seamless experience

I was very apprehensive about purchasing my vehicle. I was convinced it would be an ordeal but it was actually a smooth and seamless process. This was all due to Bree, she was professional, walked me through each step, answered my calls and emails promptly. The paperwork was limited. ( a few questions and a couple of signatures) Don't hesitate,start the process now. It was complete in just a few weeks! Bree made this a very pleasant experience and now my vehicle is all mine!

15 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Initially, I was really worried about purchasing the vehicle online however the experience was awesome, especially the customer service from Bree was above and beyond. She walked me thru step by step and made it very easy. Thank you very much.

14 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Almost Too Easy

These past couple of years have been tough for many people, including me. Finding a new car after my lease was up was nearly impossible with all the shortages happening. Bree was very helpful in helping me start and finish my lease buyout in less than a week. She was always available for questions and made the whole process so simple, my dog could do it. I'm very thankful for her and Road Loans!

10 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Bree Hewitt

I just want to say what an absolute pleasure it was working on this lease buy out with Bree. She was extremely helpful and patient walking me through the process. I wish everyone I had to interact with displayed her professionalism and outstanding customer service.

30 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent Support

The loan representative, Maegan Reaves, did a fantastic job. She did an excellent job walking me through the process and always kept me in the loop as to where we were in the process. I would work again with RoadLoans in the future.

30 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Jace was great

Jace was great. He kept me informed throughout the loan process. Very professional. Keep up the AWESOME job! Happy Holidays!

Mrs. L Burpo

26 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Bree was extremely helpful in the lease…

Bree was extremely helpful in the lease buyout process for my Jeep. She was very detailed and organized and she was very thorough at checking in with me to help with questions and ensure I was comfortable with the process. I greatly appreciated her help.

24 novembre 2021
Non scritta su invito

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