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Valutata 2 stelle su 5

Minulta hävinnyt 3100-13100€ ja vastaavat todella hitaasti. Tämän jälkeen tilini suljettu ja en pääse mitään todisteita keräämään tästä. fully scam casino.

Valutata 1 stelle su 5

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... Leggi di più

Valutata 1 stelle su 5

Alltså det här en rutten och fattig sida. Mest spel som dom har skapat själv dom inte visar RTP. Dom ber dom att verifiera dig, vilket man gör och dröjer allt dom kan för att du inte ska ta ut... Leggi di più

Valutata 5 stelle su 5

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di scommesse sportive online
  2. Servizio di giochi d'azzardo
  3. Casinò o centro scommesse online

Scritti dall'azienda

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

291 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

Oh you known just responding to you giys

“ Reply from Rizk
Hello Dylan,

Apologies if you have found our customer support difficult in this instance.

That said, the comments that you yourself list having made here will invariably lead to an account closure and inquiry.

Contrary to what you have stated, we care deeply about our customers, and these comments are textbook examples of statements that we are obligated to investigate in line with due diligence requirements. We have no way of knowing if you have made them in jest, and would always rather err on the side of caution.

On initial inspection, the money appears to have been delivered fine, though your name is not linked to the account we have on file matching this customer service log. We would remind you that account sharing is a flagrant breach of our terms of service, designed to protect users and ourselves.

We will be requesting further details privately so we can have a more detailed look into this situation for you.

Thank you,
Rizk Casino”

Lmfao ,OK
1)I’m transgendered of course certain times my name will show up as my given(dead) name, and or my chosen name so of course seeing YOU GUYS need what is on my ID for your legal aspects. I use my chosen name a lot of the time.

2) is it really sharing accounts at that point? I don’t think so, nice try jumping conclusions. But thanks,

3) I checked with my bank they are not there yet. As i dont have an account and suppose to be updated as they have been deposited in my other account. I’m not sure I can take your word for it.

4) to investigate or to shut down out of spite, im pretty certain it’s more or less done out of spite.

5) alright lets hear what you have to say via email

13 febbraio 2023
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Risposta di Rizk

Hi again Dylan,

Please do get in contact with support if your payment has still not arrived and we can resolve the issue from there.

Thank you

Valutata 5 stelle su 5

No drama, good casino.

No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.

5 febbraio 2023
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Risposta di Rizk

Hi there,

Thanks so much for your review, it means a lot to us.

We take pride in our verification process protecting our customers while being as efficient as possible, so we're glad you've found it straightforward!

Our withdrawal speeds have been a point of focus for us recently, and it's great to see that pay off as well!

Thank you,
Rizk Casino

Valutata 5 stelle su 5

The best casino!

23 gennaio 2023
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Risposta di Rizk

Hi Adrian,

Thanks so much for your nice review!

If there's anything in particular that made your experience so good, we'd love to hear about it!

Thanks
The Rizk Team

Valutata 1 stelle su 5

Most horrible experience ever!!!

Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!

I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter....

It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won't connect....

STAY AWAY FROM THIS CASINO

25 novembre 2022
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Risposta di Rizk

Hello there,

Sorry to hear about your experience with us. If this situation was resolved, we'd love an updated review to see if things were sorted out satisfactorily!

Otherwise please do try and get in touch with our customer support team using the information found here https://support.rizk.com/nz.

Thank you!

Valutata 1 stelle su 5

What a joke this site is joined up…

What a joke this site is joined up didn't even deposit as I got distracted and didn't log out. I nodded off when I woke up I decided I was going to have a little go on site so I went to deposit I couldn't so I contacted support and asked them why. Only to be told my account was suspended due to me gambling for long periods of time and making multiple deposits it had raised red flags as I was gambling unsociable hours. I hadn't even made any deposits if I could see my deposit history then surly they could see it too no games where even entered. I simply let the dog out sat down got engrossed in a documentary and nodded off and left the page open. When I tried to explain this I was met with our risk assessment team will be in touch but until then your account is suspended. I told them not to bother and close the account liars they didn't even check to see if deposit where made non where their loss glad I have seen these reviews now lucky escape.

19 novembre 2022
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Risposta di Rizk

Hello Joanna,

Sorry to hear you didn’t have a great experience with us on this occasion. We value player safety very highly and always prefer to err on the side of caution.

If you're interested in further support, please do get in touch with our customer support over at https://support.rizk.com/, who will be happy to help you resolve the problem.

Thank you,
Rizk Casino

Valutata 5 stelle su 5

Så bra kundtjänst

Så bra kundtjänst. Visst var det lite problem med verifieringen men dom löste det snabbt. Snabba uttag och snabba svar. Mycket seriösa.

23 ottobre 2022
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Risposta di Rizk

Hello Anna,

Thank you so much for your kind review! We're very proud of our customer support team and we're glad you had a great experience with them.
--------
Hej Anna,

Tack så mycket för ditt fina omdöme! Vi är mycket stolta över vårt kundsupportteam och vi är glada att du hade en bra upplevelse med dem.

Valutata 5 stelle su 5

Die schlechten Bewertungen hier kann…

Die schlechten Bewertungen hier kann ich absolut nicht nachvollziehen. Ich hab gestern einbezahlt. Nach einiger Zeit mit Höhen und Tiefen, hatte ich heute morgen eine Auszahlung beantragt. Nach ca. 30 Minuten habe ich eine Email bekommen, dass die Auszahlung bearbeitet wurde. Nach weiteren 3-4 Stunden war das Geld auf meinem Konto. So what!?

27 settembre 2022
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Risposta di Rizk

Hello Alexander,

Thank you for your great review! We're really pleased you've enjoyed playing with us.

Kind regards,
Rizk Casino
-------
Hallo Alexander,

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass es Ihnen Spaß gemacht hat, mit uns zu spielen.

Mit freundlichen Grüßen,
Rizk Casino

Valutata 1 stelle su 5

Common THIEVES.

Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn't even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn't reply to there email message that there games don't have repetitive payouts which they so do. If I didn't want to try and win back some of my losses I would of told rizk to shove it where the sun don't shine.

Avoid at all cost.

8 agosto 2022
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Risposta di Rizk

Hello Mark,

We're very sorry you had this experience with us.

We encourage you to please gamble responsibly and call it a day if you feel your losses have been unacceptable. (Or also contact our support for any assistance on the tools we offer to make sure you gamble responsibly.)

Valutata 1 stelle su 5

the fact that you do not win may be bad…

the fact that you do not win may be bad luck. but no promotion works in the UK, only on the website you will not find this information is about sweden and that's a bit of a difference. Idi.... in chat .. wants to print screen from incognito tab in chromo. good luck. to the trash

18 aprile 2022
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Risposta di Rizk

Hi Klaudia,

Sorry you've had this experience with us.

We'll be in touch for some clarification and to see if we can do anything to help.

Valutata 1 stelle su 5

Block Rizk.com

I gamble for a living. I have never come across a shady casino like Rizk.com I played a game called
"Gates of Olympus" It has done ok on other casino I play on. I spent over
$2000.00 betting a $1 a spin and manange to get 3 bonus games which gave me exactly $3.40 3 times. The same exact amount this has never happened to me before this casino is obviously a scam And I am warning people to block this casino.

28 marzo 2022
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Valutata 1 stelle su 5

Opened an account with Rizk 4 hours…

Opened an account with Rizk 4 hours ago. Sent all the documents before I started playing. successfully deposited £210. and then got my account blocked for responsible gaming limit exceeded. now waiting on the withdrawal of the balance of £80 balance. let's see how long will it take for them to send this across. remember this is not winnings this is plain and simple deposit
money.

just an update. so apparently they cannot process the withdrawal to the same method that was used and that is my bank card which was used to deposit. so I have now uploaded my bank statements and was asked to withdraw again to the same bank. being told it takes 24 hours to process and 2 -5 working days to receive the money. so waiting.......

10 marzo 2022
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Risposta di Rizk

Hi there,

Sorry about your experience with the withdrawal process. We'd be really interested in getting an update on what ultimately happened here - we'll be in touch privately to gather some more information.

Valutata 1 stelle su 5

Schrott Casino wie jedes andere auch

Schrott Casino wie jedes andere auch!
Unglaublich was man heutzutage erleben muss wenn man von 100€ die man verspielt nicht einmal ein augenscheinlichen Gewinn bekommt der annähernd so hoch ist wie der Einsatz ist das schon traurig aber es wird ja immer alles aufs Glücksspiel geschoben. Da freut man sich mal auf freispiele und gewinnt ein paar Cent.. Rizk ist aufjedenfall Geschichte! Wer sein Geld verschenken will ist hier genau richtig !

8 marzo 2022
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Valutata 1 stelle su 5

Won’t let you withdraw. Thief’s and scam

Joined and Deposited 100 at 1am and they put me in cool off . So had to withdraw back until 24hours. Deposited 100 and they locked my account Z tried getting my 100 back and it won’t withdraw , customer service are useless it’s like I’m talking to the cleaners. Don’t use because they steal your money and make up excuses and keep fobbing you off. Very bad site . Please no one use this , everything is delayed and they won’t be open long . Waste of time and a bunch of muppets

5 marzo 2022
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Risposta di Rizk

Hi Jayme,

Sorry to hear about your experience at Rizk Casino.

Good news is that we've made some updates to customer support systems since your last visit.

We'll be happy to look into the issue with the instant cool-off if you can provide some further info, we'll get in touch privately.

Valutata 1 stelle su 5

Ripoff plain and simple

Rizk.com is a utter rip-off
The amount of time it took me to
get verified was not worth the thousands of dollars I lost there
I have not had one win over 200.00 I have spent over 3000 dollars plus
The pragmatic games on risk have clearly been altered wins are ridiculous 30c 80c 1.20 on $3 bets it sickening how they get away with this.

WARNING STAY AWAY FROM RIZK.COM THEY ARE SCUM.

2 marzo 2022
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Risposta di Rizk

Hello Kevin,

We're sorry to hear about your experience with Rizk.com.

All of our games are verified by an external third-party for consistency and fairness.

Losing streaks are frustrating and we would prefer our users always have fun when playing, but it is an unfortunate aspect of the casino format.

Valutata 1 stelle su 5

Hate is a strong word i don't like to…

Hate is a strong word i don't like to use but I hate rizk casino. There
Common criminals with fixed gaming
at it best.

Fixed Gaming ✅

Trust this review it took me months before I realized it.

I'm going to create a Facebook group dedicated to bringing this casino down or getting them investigated.

22 febbraio 2022
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Risposta di Rizk

Hi Faith,

Sorry to hear about your experience.
We have independent verification on our games, to ensure that the RTP is fair and consistent. We do not fix or alter any games, nor would we want to!

We'll get in touch privately to see if we can help out and work out what happened here in a little more detail.

Valutata 1 stelle su 5

Rizk.com

Nothing but a headache from verifying
To withdrawing
Games are ok wins not so much
Constant issues games freezing and go into maintainence for hours

Headache. Best describes this casino.

16 febbraio 2022
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Valutata 1 stelle su 5

Rizk.com

Rizk.com

The verification process for rizk is the worst I have ever had to do it took forever it gave me migraine.

Slots and gameplay
Are decent in the beginning and then all of a sudden no wins for 7months

Withdraws/Payouts
4 to 24 hours not bad considering the amount you win anything over 2 grand expect delays.

Not recommended.

16 febbraio 2022
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Valutata 1 stelle su 5

The worst casino that I have had the…

The worst casino that I have had the opportunity to use the chance of hitting a bonus is very small, in addition, the limit on sports bets is 8-10 pounds maximum per game, you are a very poor casino my viewers saw for themselves
and stream when you steal.I advise everyone this casino

19 novembre 2021
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Risposta di Rizk

Hi Adrian,

Sorry for the experience you had at Rizk.

Our games are fully verified by independent sources, as per our license terms. We have not, and cannot, artificially short the chances of hitting a bonus. The RNG is consistent and fair.

We'll be in touch for some more information from you so that we can investigate your issues further.

Valutata 1 stelle su 5

DISGUSTING!!!!

DISGUSTING!!!!! DEPOSITED OFF SKRILL AND IT TOOK THE MONEY FROM SKRILL AND NEVER PUT IT ONTO MY SKRILL

10 ottobre 2021
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Risposta di Rizk

Hi Tiana,

Sorry you had this experience with us.

Any issues with depositing should be raised with customer support immediately, and we'll do everything in our power to resolve it.

We'll be in touch for some further details so we can check if this was ever fixed for you.

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