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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Minulta hävinnyt 3100-13100€ ja vastaavat todella hitaasti. Tämän jälkeen tilini suljettu ja en pääse mitään todisteita keräämään tästä. fully scam casino.

Valutata 1 stelle su 5

complete ripoff of a casino dont waist your time use a different casino that actually rewards its users properly like stake as you get weekly and monthly bonuses there. rizk on the other hand usless i... Leggi di più

Valutata 1 stelle su 5

Alltså det här en rutten och fattig sida. Mest spel som dom har skapat själv dom inte visar RTP. Dom ber dom att verifiera dig, vilket man gör och dröjer allt dom kan för att du inte ska ta ut... Leggi di più

Valutata 5 stelle su 5

Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those. I cannot praise Rizk highly enough. From your ‘w... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di scommesse sportive online
  2. Servizio di giochi d'azzardo
  3. Casinò o centro scommesse online

Scritti dall'azienda

Rizk is part of the internationally recognized Betsson Group and is a leading online casino. Home to Captain Rizk, whose mission is to ensure the best promotions, the most exciting games, and the fastest withdrawals. Rizk offers over 2000 Casino games, over 300 Live Casino Tables and Gameshows, and a world-class Sportsbook with some of the world’s best odds. The Wheel of Rizk (which is kind of like the Wheel of Fortune, but a million times cooler) will give you guaranteed rewards, from Free Spins to huge Jackpots. And if you ever find slot games boring, the Rizk Races will give you the opportunity to compete with other top players for awesome daily prizes. Rizk’s customer support team is always online when you're in need and will respond almost instantly. The Rizk team wants players to be safe with their gaming and wise with the way they play, so we encourage you to gamble responsibly at all times.


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

291 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Fast payouts

I paid around £200 in this casino , won £600 at around 8.15 this morning , was worried after looking at these reviews but by 8.40 got an email that said withdraw successful and i can already see it pending in my bank and its now 12pm! very happy!

8 dicembre 2023
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Valutata 1 stelle su 5

RTP looks adjusted and pay rate change

RTP looks adjusted and pay rate changed. When hit a better prize usually is not very high in order to costumer keep playing until drain all money to zero. Particularly in Netent games these are games that got tighter with RTP adjusted. No big payouts, made to suck only your money. Stay away.

1 novembre 2023
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Valutata 5 stelle su 5

SUPERB CASINO

SUPERB CASINO. Won on EVERY game, got multiple bonus’s, AMAZING ! I CANNOT BELIEVE IT !! Registered, verified, made small deposit £100, banked £700 just 2 hours later and it’s in my PAY PAL ACCOUNT WITHIN A COUPLE OF MINUTES. FANTASTICALLY, I Still got £100 in play balance.
Thank you RIZK CASINO. You have restored my confidence that there IS an HONEST online casino that DOES PAY OUT. Players have to win also. Thank you.

23 ottobre 2023
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Valutata 1 stelle su 5

What a site

What a site. Self excluded many years ago now they don't want to reopen my account, said my account will be closed and I can't reopen. Reason for that??? Didn't done anything to be closed without a reason. Joke

19 ottobre 2023
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Valutata 1 stelle su 5

Incredibly bad casino

Incredibly bad casino! Casinos will always win but Rizk will not only win but literally gives you nothing. Go play another online Casino - I have played many and would say this Casino easily comes bottom.
VERY rare to hit a bonus, when you do the pay is terrible, it's borderline scamming!

Bet365 or Bet Victor have been fair, they'll keep you interested with bonus and actually have a chance of winning.

Stay away from Rizk, it's my best advice!

23 settembre 2023
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Valutata 5 stelle su 5

Good bonuses but slow

Free spins bonus went into account immediately after verification which was a nice touch but verification took ages for first verification like 4 days and I have no idea why. It has been good since then, some good wins and good RTP I think all games seem legit

19 agosto 2023
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Logo di Rizk

Risposta di Rizk

Hi Patty,

Thanks for your good review!

To clarify, the reason verification can initially take a short time is that we need to ensure we're meeting all of the terms of our licence, including all due diligence checks. We do apologise if you've had faster experiences, but we are actively taking steps to ensure we can clear those checks for you as quickly as possible!

Thank you for playing with us,
Rizk

Valutata 3 stelle su 5

Pokies good, site meh

Game selection overall could be improved but has most of the best pokies though could do with more high payline games, but the site itself is just a bit meh, don’t really get on with the UI and whole sit ehonestly just looks a little lazy

fast payout time for Skrill got my winnings nice and quick haven't tried other deposit/withdrawal methods so not sure how it goes otherwise so would probably say to people to just use Skrill for the peace of mind

customer service okay but pretty slow, they are not the most in the know and get the feeling they dont really get what the processes are took 3 tries to get someone who was on the ball

17 luglio 2023
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Logo di Rizk

Risposta di Rizk

Hello there,

Thank you for your review today!

We're glad to hear you've had a good experience with our withdrawal times, we've made efforts to increase withdrawal speeds recently.

We will pass on that feedback about customer support to them directly and see if there is some further internal training we can deliver to improve your experience.

Thank you
Rizk

Valutata 1 stelle su 5

DO NOT TRUST!!!!!!!!!!!!!!

I singed up to Rizk and I am regretting it now, very easy to deposit money very hard to withdraw money, nothing about verifying your account until you want to withdraw I send all the right documents to only be told that a proper bank statement from my bank is not good enough it’s for customers protection they hold you to ransom when it comes to withdrawing money, they play every trick in book to fob you off even blamed your bank I rang the bank they never stop a payment going in to your account.
They have my passport and a utility bill and still not verified my account. I just get passed around and fob off. This as been going on for 5days now and it’s not even a lot of money I lost more than what I want to take out. Took 14 days to sort my issue out. After countless emails finally got to a supervisor who was helpful took a couple of emails back and forth but got there in the end. I still don’t recommend rizk to anyone full website broke down twice.

2 luglio 2023
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Logo di Rizk

Risposta di Rizk

Hi Stephen,

After asking support for some further details, I'm happy to report that it seems your issue was resolved for you on 13/07.

We'd really appreciate it if you could update the review to reflect that, as our support team always appreciate hearing good things! :)

Thanks very much for playing with us,
Rizk

Valutata 3 stelle su 5

Old School!

promotions seem to be quite "old shool"

10 maggio 2023
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Logo di Rizk

Risposta di Rizk

Hi Sandra,

Thanks for your honest review today!

Do you have any more specific feedback for us on how we might seek to improve our promotions? We're always interested in improving our customer experience wherever we can.

Thank you for playing,
Rizk

Valutata 2 stelle su 5

Sometimes it’s unfair

Sometimes it’s so hard to
Win, how many months that I lose always.

6 maggio 2023
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Logo di Rizk

Risposta di Rizk

Hello Don,

Sorry to hear about your current run of form. We do source all of our games from reliable providers and games are indepedently verified to have fair and consistent RTP. Best of luck going forward, and if you ever feel you need additional support please talk to our team who can offer you some responsible gambling options.

Thanks,
Rizk

Valutata 2 stelle su 5

Overall live chat very paitent and good…

Overall live chat very paitent and good when small wins fast no problem very good first time ver I have won bigger amount what a problem vertication the said gave wrong bank so can't confirm that but when got correct bank with my bank even contacting them bank stamped documents I can't use my full name on bank statement and bank sent email this still can't be vertifyed. I can't get anymore info than my bank vertifying and even now they asking if it's legit. Ok when win small hundred but first time large amounts not ok. I know about safety and protection but when a bank contacts that should be enough to vertiy

22 maggio 2023
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Logo di Rizk

Risposta di Rizk

Hi Jo,

Sorry to hear about your difficulty in withdrawing - we hope this has been resolved for you by now, but if not, please do contact support for further assistance.

While we never make it intentionally difficult for players to receive their winnings, we must adhere to the strictest level of due diligence as per our licence terms.

It's good to hear your experience with customer service has been generally positive, despite missing the mark in this instance.

Thank you for your patience and for playing with us,
Rizk

Valutata 1 stelle su 5

You won’t win a penny

You won’t win a penny, I have multiple casino accounts. None have ever been as awful as this one.

For example £20.00 on Bonanza Megaways (20p stake) returns £0.64p. From £20.00 on 0.20p stakes. Thought it was just an unlucky session, I deposited another £20.00. Later on that evening.

I did £10.00 on bonanza Megaways .. won a shocking 0.17p back again on 0.20 stake. Thought again, how unlucky, usually bonanza gives you a good 30 minute session, as it usually has small decent wins often.

So with my other £10.00 I thought , I’ll try Book of Dead.. this is the truth I did 0.10p stakes and not 1p was won.

From £40.00 of deposits in total, my games lasted 7.5 minutes in total on games with minimum stake 0.10-0.20p)

I have screen recorded all my game play, as I know they’re up to no good. Also weird how the game suddenly spins really slow every spin.

I promise you this isn’t how the games should play, sometimes you will get an unlucky session where games don’t pay at all. However from £40.00 of deposits and stakes my returns was less than a £1.00.

Needless to say, I won’t ever deposit or play here again, they’re crooks. I promise you that, do not do it. If you want a reputable online casino, with fast payouts.. go with certain other casinos. Stay away from this site, I guarantee in a year or so it will be gone. They need to be investigated .

18 maggio 2023
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Logo di Rizk

Risposta di Rizk

Hello there,

We're sorry you've had a poor experience with us.

This said, we just operate as a platform front for the games we carry - the games are licenced directly from the developers and hosted on their end, so we have the exact same RTP as anyone else who hosts those games.

It's not possible for us to alter the odds of our games - nor would we want to. Additionally, all of our games are from reputable studios and independently verified for fairness and consistent RTP.

If you'd like to discuss this further please do get in touch with our support team who would be happy to talk you through things.

Thanks,
Rizk Casino

Valutata 3 stelle su 5

Rizk Casino

Rizk ,

I've been a member of your casino for a while now and I'm going to give the betsson group and your casino personally a massive head up because I like you please shift to Curacao the affiliate synergy to which I am mastermind too is directed to close all accounts in Malta over 290k players New Zealand Citizens because of the source of wealth . source of funding law change . I gave you 3 stars because you've never treated me or my affiliate synergy wrong I am but one there are a number others behind me .

You've always treated me right you and the Betsson group I know the political situation but unlike Videoslots you treated me with respect hence why the high rating despite all the stuff going on its quite sad what is happening at this very moment and I truely hope you make the right call going forward .

Warm Regards ,

-Tane Marshall

To Rizk / Betsson group of Casino .

Truely all the best to you I stood by you with endorsement and helping publicity the political environment is beyond your control but your destiny isn't goto Curacao I strongly urge that you do it ok .

Peace ...

12 maggio 2023
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Valutata 1 stelle su 5

scammers.

scammers.. lost 100 then they lock me out with this message.. Irma: Your account has now been put on a mandatory cool-off – you will not be able to deposit further or bet, however you are welcome to withdraw any balance you may have. We will get in touch with you as soon as possible. Should you wish to use any player safety tools in the meantime, please visit our Play Safe section... steer well clear, i will be reporting them to the gambling commission as obviosuly not fit to hold a licence... then i get this reply.. : I am very sorry that we did not live up to your expectations

30 aprile 2023
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Logo di Rizk

Risposta di Rizk

Hello Sy,

Sorry to hear you weren't happy with our service on this occasion.

As you note yourself, we are happy to allow you to withdraw any balance you have outstanding, but as part of player safety protocol, we do sometimes have to put accounts into mandatory cooldowns based on deposit and betting patterns.

This is not optional - we are simply following standard player safety checks.

If you need further assistance, please contact our customer support team.

Thank you,
Rizk

Valutata 1 stelle su 5

Dom lurar dig

Alltså det här en rutten och fattig sida. Mest spel som dom har skapat själv dom inte visar RTP.

Dom ber dom att verifiera dig, vilket man gör och dröjer allt dom kan för att du inte ska ta ut dina pengar.

Spela på en trygg sida och inte här. Riktigt fattigt.

Jag tar även kontakt med dom för att radera mitt konto, ingen respons. Håll undan detta sällskap.

26 aprile 2023
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Valutata 5 stelle su 5

Thanks you rizk

Site very good don’t see issue with it and pay out fast withdrawed 3700€ quick through mifinity thanks you rizk casino good site:) (sorry for my english!)

12 marzo 2023
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Logo di Rizk

Risposta di Rizk

Hello Nina,

Thank you for your positive review! We have put a lot of effort into streamlining our withdrawal systems lately so we're glad to hear it's paid off!

Have a good day,
Rizk Casino

Valutata 2 stelle su 5

Not going to bother

When you go on live chat you have to put in ALL you details before u chat , then when connected they ask u for it all again , what an annoying pointless task , wanted to make a decent deposit today have a good go on games , I can only deposit £100 which tbh is pointless.
Very disappointed and I doubt I’ll
Be make a deposit here now.

6 marzo 2023
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Logo di Rizk

Risposta di Rizk

Hello Matt,

Thank you for your constructive review today!

We do apologise for the inconvenience caused to you here, and will look into our processes for the future. Obviously, we do want to ensure who we're speaking to is the account owner, so we do prefer to be overcautious than overzealous!

Please do get in touch with support if you'd like further assistance.

Thank you

Valutata 1 stelle su 5

i won 33 000 norwegian kroner (3000€)…

i won 33 000 norwegian kroner (3000€) they wiped my balance, set the withrawel status as completed but i never recieved the funds. i contacted support and they said it was an error that i won money. basicly the site is an entire scam. if you win more than a few hundred euro they blame internal errors and scam you out of your funds. Would strongly advice against this casino due to thier frauduelent behaviour.

21 febbraio 2023
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