I’ve had a company car for 15 years so felt a bit cautious and nervous buying my own. Darren dealt with me and put all of those worries to rest … he walked me through everything which was helpful.... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I’ve had a company car for 15 years so felt a bit cautious and nervous buying my own. Darren dealt with me and put all of those worries to rest … he walked me through everything which was helpful.... Leggi di più
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Very easy car buying experience. From the moment we met Gareth, and had a test drive, the whole thing went smoothly. Good interactions with the friendly team, a great price for a great car. Would thor... Leggi di più
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If you have to buy a used car then you couldn’t really do much better than ‘Rix’. From start to finish our transaction was pretty seamless. We never expected to drive our new (to us) car home the same... Leggi di più
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This is the 2nd time of bought a car of RIX Motors friendly and helpful staff with no pressure to buy fair prices and took my old car in Part exchange with no hassle, took the car out for a test drive... Leggi di più
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RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.
Scritti dall'azienda

Hawleys Lane, WA2 8JP, Warrington, Regno Unito
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Simple process very professional
Amazing service 👏

Risposta di Rixmotors
The sale went smoothly , no issues or hiccups. Any contact was anwsered immediatly. The soure tast was left as the car was not prepared for collection. Whatever i was told would be done to the car like valet or charge, was not done.

Risposta di Rixmotors
Ali was professional and courteous. No hard sell. Would definitely use Rix for further car purchases.

Risposta di Rixmotors
From start to finish, Scott was helpful and communicative. Everything was easy and clear. This is a family firm with an attention to detail. The customer is there to be helped and supported! And I certainly felt that.
They were as keen for the car to be right for me and it was!!
Thoroughly recommend to everyone.

Risposta di Rixmotors
Was given loads of time to look round the cars I was interested in. Looked after well by Henry, makes a great cup of tea. Would definitely come back.

Risposta di Rixmotors
The service and accommodation for my needs exceeded all expectations. I would wholly recommend the company. Genuine, honest and friendly. Through this review I would like to thank Henry and Jenni for making a long distance purchase extremely easy. I’m very grateful for your efforts.

Risposta di Rixmotors
I resented the fact that as a regular customer of Rix Motors I was left alone at the desk several times while trying to complete the purchase of one of your cars

Risposta di Rixmotors
A seamless car purchase I dealt with Henry who was informative and professional throughout . A great selection of all types of used vehicles to choose from
Nice showroom very friendly staff and for anyone wanting to buy or trade a vehicle I would highly recommended this family owned dealership

Risposta di Rixmotors
Just the first class service from the sales team..
Becki was very helpful with all the details, changing
of my personal no plate,etc.

Risposta di Rixmotors
Henry Rix was very pleasant. The car was exactly as advertised with great history. No negotiation on the price was forthcoming but decided to buy it anyway(having made a 400 mile round trip) Deposit paid and rest sent that night on condition that 5 things were repaired/replaced. When I arrived to collect having travelled 200 miles I was left at the railway station for over 30 minutes before being collected as promised. Four of the five items were dealt with but the non functioning electric aerial was not repaired or replaced as promised so I am left with the cost of replacing this and no offer of recompense made.They had 4 days between my first and second visits but suspect everything was done at the last minute. On the whole fairly positive but could do better.

Risposta di Rixmotors
I was scheduled to collect a vehicle I had purchased through Rix motors website. I travelled from London to Warrington specifically to complete this transaction.
However, upon inspection of the vehicle, I discovered that there were no floor mats in the car.When I raised this concern, I was spoken to in an unprofessional and dismissive manner by their Sales Manager, Darren. He told me that the car came in without floor mats and that I should "take it or leave it" as nothing could be done. I found this response both discourteous and unacceptable, particularly given the significant distance l had travelled and the value of the vehicle, which was over £23K
It is extremely disappointing that for a vehicle of this value, such a minor issue could not be resolved professionally.
Floor mats are a relatively small cost item, and the manner in which my concern was handled raised serious doubts about the level of after-sales support I might receive should any significant issue arise in the future.
Due to the way I was treated, I felt I had no option but to cancel the purchase. This was not a decision I took lightly, especially after travelling such a long distance.
This is the first time I have experienced such treatment when purchasing a vehicle, and I believe it falls well below the standard of customer service expected from a reputable dealership.

Risposta di Rixmotors
I have had 7 cars from Rix and have always had 5 star service and great cars

Risposta di Rixmotors
Nikki sorted me nicely 10/10 customer service

Risposta di Rixmotors
Purchased a 3rd car from Rix. Another Range Rover. A lovely spec version of the Dynamic HSE model 2016/17. They always seem to source their range rovers with that little bit of individuality (mine had a pimento deep red interior). Excellent service from Becky you always feel at ease. It was a pleasure to meet Mr Rix himself, who obviously from meeting with him has a passion and love of the business, he put the icing on the deal. It really is a business that keeps that “family feel” alive. Thank you for making another purchase seamless and as stress free as can be. I just want to add that when buying a Range Rover you need to feel the dealer has got your back as there are too many components on a luxury vehicle like this to be able to check for any issues on a test drive. So it transpired that the stop start and air con wasn’t working as it should, so I called Becky who along with Charles got it booked in and sorted, there’s peace of mind for you. Fantastic service .

Risposta di Rixmotors
So this was my 2nd car ive purchased from RIX in the space of about 5 years. They are a genuine car dealership with some very nice cars on there forecourt. If your looking to buy a car then i would highly recommend RIX to anyone. They make a smashing brew aswell. Thanks to Nikki and Becky for a smooth sale

Risposta di Rixmotors
From the initial contact by phone to collecting the keys the staff were both professional and friendly with excellent customer service throughout
My point of contact was Ali (Alastair) who was very helpful and friendly and there was no pressure or hard sell.
Finally after purchase there was a minor issue which was dealt with promptly and no quibbling
Overall an excellent experience

Risposta di Rixmotors
For the last 20 yrs I have been buying my cars from Rix, always helpful and great bunch of people to know
Known Reg for all this time
Dealt with Darren and Scott over the years, car buying made easy

Risposta di Rixmotors
From start to picking up my car was seemless .all the staff I came in contact with where lovely and very knowledgeable would highly recommend..thanks to Scott all went smoothly

Risposta di Rixmotors
Nikki was amazing so nice 👍 and everything was a breeze signing paper work and il was fast 💨 driving away in my new car !!! Thank you Nikki

Risposta di Rixmotors
Rix Motors were the upmost professional when it came to helping me buy a car. Even when I had an issue with mine they were extremely supportive.
I then decided to change the new car as I fancied something newer and again they supported me with a great trade in on the original car.
They even remembered me and given how many customers they see that was a nice touch.
When I decide to change again I will only be going to one place.
Shout out to Becky specifically, what a professional.

Risposta di Rixmotors
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