Rick Case Automotive Group - Rick Case Honda Recensioni 491

TrustScore 3 su 5

3,0

Rick Case Honda Way 15700, 33331 Davie, Florida, US


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Valutata 1 stelle su 5

Finance Dpt get you to signed higher price, up to 10k over from the initial deal, that is HORRIBLE, when I found out by mail the price to pay to bank, Rick case finance said there is nothing to do. Be... Leggi di più

Valutata 1 stelle su 5

Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... Leggi di più

Valutata 2 stelle su 5

Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... Leggi di più

Valutata 5 stelle su 5

We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... Leggi di più


Dettagli dell'azienda

  1. Mercato delle auto

Informazioni fornite da varie fonti esterne

Official Honda dealership in Davie, FL. for sales, service, and parts.


Informazioni di contatto

  • Rick Case Honda Way 15700, 33331, Davie, Florida, Stati Uniti

  • 954-840-3871

3,0

Nella media

TrustScore 3 su 5

491 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

STOP THE UPSELLING 😡

I have a corporate 36 mo. lease with prepaid maintenance included. EVERY time I go to get maintenance done, the Service Reps try to UPSELL me additional OPTIONAL service outside of the included required recommended maintenance. EVERY TIME. No I don’t need tires REBALANCED, only when replacing NEW TIRES. Same goes for ALIGNMENTS, CABIN AIR FILTER, etc...

30 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for sharing your feedback, Emet. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our service manager, Mark Warshefsk,i to discuss. He can be reached at markwarshefski@rickcase.com or 954-415-3366. Sincerely, Rick Case Honda

Valutata 5 stelle su 5

My battery died & would not hold a…

My battery died & would not hold a charge. AAA jumped it to get my car started & I called Rick Case Honda to be sure they were open & went right over. My battery was still under warranty (I wasn't sure) & they replaced it for me.

30 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Karen. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Fast service to replace battery

Fast service to replace battery. Same day. Walk in.

30 novembre 2020
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Aquiles. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Fast friendly and efficient

30 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us! We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Valutata 5 stelle su 5

Outstanding Service!

Frank and Howard and Paul were amazing! Extremely helpful.. upfront and honest and made the experience very pleasant.

30 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Hi Joseph! We’re happy to hear that we were able to meet your expectations and that Frank and Howard provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Ulises very helpful and showed us many…

Ulises very helpful and showed us many cars until we found the right one for our daughter. It was an easy process.

30 novembre 2020
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Colette. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

1st time buyer

Quick, easy, and great price

30 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for your kind words, Daniela. We appreciate you choosing us and would like to welcome you to the Rick Case Honda family. Thanks again!

Valutata 5 stelle su 5

Great Experience

The moment we got to the dealership we got a friendly greeting. Greg our sales guy was very friendly, not pushy which I appreciated and he took his time to explain things. I feel like we walked away with a decent deal, We would go back another time, the overall experience was pleasant.

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you so much for choosing Rick Case Honda, Hereward! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Valutata 5 stelle su 5

I went for an oil change and end up…

I went for an oil change and end up getting an alignment too. I was excepting it to cost more but not as much as it was. Thankfully my associate was able to help me decide what was needed and what the best package deal to get my cars need fixed. Needless to say I was super happy with my service and would definitely go back

29 novembre 2020
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Gena. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Rafael Davila did an excellent job…

Rafael Davila did an excellent job presenting me with a great deal and the car that I wanted.

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Grizelle. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Friendly and service

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to provide our dealership with feedback on your recent visit, Alex. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!

Valutata 5 stelle su 5

Very Happy

Very happy with the service I received at Rick Case Honda. My service advisor Duane Malcolm was very helpful and explained everything in detail. Because of how well I was treated, I will continue using Rick Case Honda for all my future service needs.

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Hi YM! We’re happy to hear that we were able to meet your expectations and that Duane provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Good service

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for providing us with feedback regarding your recent experience with our dealership, Jose. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Excellent

Excellent! It was Kind, efficient , and effective.
Thanks!

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for the review, Luz. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

The service and experience was…

The service and experience was excellent
Abdul took time and did a great job in reviewing the different models

10++ rating

29 novembre 2020
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to share your feedback with us, Jay. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!

Valutata 5 stelle su 5

The salesmen and finance department…

The salesmen and finance department were very patient, knowledgeable and friendly and that made the difference. Thanks to Camilo Cortès I picked the right car for my needs, thanks to Rafael Dávila I got a good negotiation with the price and thanks to Mario Fernández for explaining all the available additional packages to complement my purchase. Definitely the place to purchase your vehicle.
Thank you again to the team @ Rick Case Honda.

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Hi Yvonne! We’re happy to hear that we were able to meet your expectations and that Camilo, Rafael, and Mario provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team

Valutata 5 stelle su 5

Today I was helped by Shaher and…

Today I was helped by Shaher and Frankie who both made my car shopping experience the best. From the moment I arrived at the dealership they were both ready to help me. They made my car shopping and financing painless and easy. I would definitely recommend them. I left very happy with my car and the financing part too. As I waited everyone else in the dealer were very kind and made us feel welcome. The finance person was also very helpful.

29 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you so much for choosing Rick Case Honda, Nancy! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Valutata 5 stelle su 5

Great service

28 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for taking the time to provide our dealership with feedback on your recent visit, Fabricio. We love helping our customers and are glad that you had a great experience with the Rick Case Honda team!

Valutata 5 stelle su 5

Helpful staff

Very satisfied with all those that assisted me throughout the process. Very professional!

28 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you so much for choosing Rick Case Honda, James! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Valutata 3 stelle su 5

Always about the money

I came in with the attempt to ease my life due to COVID and the impact it has had on me and my family. They really didn't work with me but because of my situation, my hands felt tied. I was over charged for a vehicle and then after a bunch of additional hidden fees, not explained to me, I noticed I have an additional $10,000 on top of the car sticker price itself. Not to mention, the $3,000 that I was required to put down didn't put a dent in it - so what, I guess the price was $36,000?! They could have at least accepted the $1,000 voucher I had received toward the vehicle, but apparently it didn't apply to this purchase.

I'm appauled. I was treated horribly the one time I came through this exact location between 10 & 15 years ago and vowed never to give my business here. I only came here because I was recommended and I was in the market for a Honda. I'm now $100 higher each month - how is this helping me?! I explained my situation and the purpose for my visit. Silly me for thinking they would sympathize with me and actually help me.

28 novembre 2020
Non scritta su invito
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Risposta di Rick Case Automotive Group - Rick Case Honda

Thank you for sharing your feedback, Krista. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our general manager, Marc Riley, to discuss. He can be reached at mriley@rickcase.com or 954-914-5226. Sincerely, Rick Case Honda

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