Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Leggi di più
Sede
Cambia sedeRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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Scopri cosa dicono le persone
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... Leggi di più
L'azienda ha risposto
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Servizio auto
- Concessionario Hyundai
- Concessionario Skoda
- Rivenditore di auto usate
Scritti dall'azienda
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informazioni di contatto
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Regno Unito
- 02380 873 888
4,9
Eccellente
701 recensioni
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Le persone hanno visualizzato anche
everything was explained clearly and…
everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.
9 marzo 2026
Non scritta su invito
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that our explanations were clear and that we addressed all your questions effectively. We appreciate your feedback regarding the problem-solving.
Jag was excellent
Jag was excellent, showed me everything I needed to see and know about my new car and helped me set up the Suzuki connect app. He's the best 🤞
9 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had such a positive experience! It's great to know that you felt well-informed and supported with the car and app setup.
We didn’t have any problems it all went…
We didn’t have any problems it all went very smoothly the sales man was very pleasant and easy to talk to got everything sorted out and collected on time.
2 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback and are so glad to hear that your experience went smoothly. It's great knowing our team helped get everything sorted out for you. Thank you!
Very friendly
Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )
1 marzo 2026
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the sales process was helpful and informative for you.
Excellent service
Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.
27 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you enjoyed your experience. It's great to know our service was excellent, and we were polite, welcoming, and accommodating. Thank you for your feedback.
Welcoming and polite staff. Great customer service.
Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.
27 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We appreciate your kind words and five-star rating! We're so glad to hear that our staff was welcoming, polite, and knowledgeable. Thank you for recognizing our team.
Was very happy with the service,nothing…
Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car
21 febbraio 2026
Risposta di Richmond Motor Group - Suzuki Southampton
We're very happy you were pleased with our service and felt welcome. It's great to hear nothing was too much trouble, and you are happy with your car!
We have been very happy with Suzki…
We have been very happy with Suzki since we first got one from the Fareham branch. Dell the manager their at the time was very helpful & we have followed him round to where he is now in Southampton.
14 febbraio 2026
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy you've consistently enjoyed your Suzuki experience and appreciate your loyalty. It's great to know our team's support has been so helpful to you over the years.
Following a number of problems in…
Following a number of problems in purchasing a secondhand car, we are happy to strees that those problems have now been sorted out by Bill Ryan, the Suzuki Manager. We are now going to buy a new Swift from them and would like to thank Bill for coming up trumps. Ghislaine Chauvin
9 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that the issues you experienced with your secondhand car purchase have been resolved. We appreciate your feedback and are delighted you're buying a new Swift from us. Thanks for your positive comments.
good service
good service, only down point was one of the keys was dead which would have been nice to been told. Jag did a great job though recommend dealing with him
25 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're glad you appreciated the service. We regret to hear about the key issue and will address this to ensure better communication going forward. We appreciate your recommendation.
Nearly 5Stars
Parking is an issue at the dealership, but Ricky the salesman was really good.
4 febbraio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We appreciate your feedback. We're glad the salesperson provided excellent service. We'll review parking options to improve our customer experience.
Jagdeep Bhakar was great
Jagdeep Bhakar was great. We went into the showroom knowing we wanted to but a swift and Jag was not pushy at all. Would highly recommend both Jag and Richmond Suzuki
31 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a great experience! It's wonderful that our team made you feel comfortable and helped you find the perfect car. Thank you for recommending us!
Jag was great
Jag was great, he was supportive, knowledgeable, honest and attentive. We felt relaxed and supported in making a big decision for us, moving to an electric vehicle. Thanks so much Jag
30 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're delighted to hear that you felt supported and relaxed while making such a big decision. We appreciate your positive feedback and are glad we could help with your move to an electric vehicle!
Great team…
The whole team are amazing thank you all for your help
31 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We are so grateful for your kind words and appreciation. We're happy to hear that our team was able to help you!
MG service
MG service, Both Louis and service manager were most helpful, helped with a technical warranty issue and lovely loan car provided.
29 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that our team was helpful with your warranty issue, and that you enjoyed the loan car. Thank you for your positive feedback!
Polite
Polite, informative, friendly. This is our second purchase with Richmond.
28 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We're glad you enjoyed your experience with us! Thank you for your continued trust and for choosing us for your second purchase.
I am so pleased with my purchase from…
I am so pleased with my purchase from the sales lady Charley. She was so helpful and polite. I thank everyone at newmans for what great service you get x
27 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you were pleased with your purchase and the service you received.
I recently bought a car from Charley…
I recently bought a car from Charley and the whole process was excellent. Communication was clear, transparent, and professional throughout. The car was in great condition and exactly as advertised. I really appreciated how easy and straightforward everything was. Highly recommend and would definitely buy from them again.
27 gennaio 2026
Non scritta su invito
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that the car buying process was excellent! It's great to know that the communication was clear and transparent, and that the car's condition met your expectations. We appreciate your recommendation!
Excellent experience!
Excellent experience dealing with Richmond in Totton, Southampton! From my first phone call to them and picking up my pre-owned car the service couldn't be faulted. Jagdeep was very professional from start to finish, even picking me up from the train station. Very good company to deal with and not pushy - would highly recommend 👍
26 gennaio 2026
Non scritta su invito
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had an excellent experience with our team in Totton! We appreciate your kind words regarding the service you received, and we're glad everything went smoothly. Thank you for the recommendation!
Bought second hand Swift.
Sam helped us choose a second hand car. Very much appreciated that he didn’t go for the hard sell. Kept exactly to our criteria. It was me who stretched them! All went very smoothly, although I have only had the car for a few days, no problems so far.
21 gennaio 2026
Risposta di Richmond Motor Group - Suzuki Southampton
We're happy to hear that you had a smooth experience choosing your car. We appreciate your positive feedback regarding the assistance you received and that we met your needs. Thanks for sharing!
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