Richmond Motor Group - Suzuki Southampton Recensioni 

700
TrustScore 5 su 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB


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Valutata 5 stelle su 5

We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you

Valutata 5 stelle su 5

Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experien... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Servizio auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Regno Unito

  • 02380 873 888

4,9

Eccellente

TrustScore 5 su 5

700 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(700)

1638 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Took my Suzuki swace 2021 model to the…

Took my Suzuki swace 2021 model to the main dealership in commercial street in totton it was booked in for a 60,000 miles service bearing in mind I’ve got a service payment plan paying £87 on the 1st of each month with bumper payment they weren’t very helpful whatsoever firstly telling me there was no service plan in place also I’ve had the vehicle since September of last year brought it from lesleys in the Isle of Wight so not a happy customer I plan to take this issue to head office yours Neil Wilson

23 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

Hi Mr Wilson,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valutata 5 stelle su 5

A great company to do business with

A great company to do business with. Ricky went out of his way to ensure we knew everything about the car and helped with paperwork involved.

16 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're glad you had a great experience and that our team member ensured you knew all about your car and helped with the paperwork. Thanks for your feedback.

Valutata 5 stelle su 5

Very happy with Jagdeeps service

Very happy with Jagdeeps service. Very friendly kind and not pushy.

17 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted that our service was friendly, kind, and not pushy.

Valutata 5 stelle su 5

Great experience- helpful and efficient

Jag had been incredibly helpful, friendly and efficient. Able to answer any questions and made what could be a complicated process very easy.
Highly recommend.

14 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that our service was helpful, friendly, and efficient! We appreciate your positive feedback and are glad we made the process easy. Thanks for recommending us!

Valutata 5 stelle su 5

Recently bought a Suzuki Vitara from Suzuki richmonds

Recently bought a Suzuki Vitara from this garage. Brilliant from start to finish, the service was top notch, they went above and beyond making sure the vehicle was ready. Big thanks to Jag on getting everything sorted for us. Highly recommend

10 aprile 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your high rating! We're happy to hear that you had a brilliant experience and that our service met your expectations. We're glad everything was sorted for you and we appreciate your recommendation.

Valutata 5 stelle su 5

Sam Was Excellent

Great time with Sam, explained everything in a relaxed, no pressure way. Was a good experience, would visit here again and would recommend speaking with Sam!

8 aprile 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We're happy you had a great experience! It's wonderful to hear that everything was explained in a relaxed manner. We appreciate your recommendation and hope to see you again.

Valutata 5 stelle su 5

Del and Will were super helpful

Del and Will were super helpful, this is my 4th Suzuki now, love the car and they did me an amazing deal for my new one, which I love, it was super easy to swap for a new one over the phone, came to pick it up and everything was done professionally and smoothly, thank you both again and see you for the next one

28 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your continued loyalty and are so glad you had a super easy and professional experience. It's great to hear that you love your new Suzuki and the amazing deal we provided. We look forward to seeing you for your next one!

Valutata 5 stelle su 5

Positive experience

All the staff we spoke to were helpful and polite and our sales executive, Jagdeep Bhakar, was particularly friendly, knowledgeable and very patient with all our questions. It would be a pleasure to deal with him again in the future as he made it a positive experience for us both

26 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful feedback! We're so glad to hear that our staff were helpful and polite, and that your sales executive was friendly, knowledgeable, and patient. We're happy you had a positive experience.

Valutata 5 stelle su 5

Thanks Jag

Thanks Jag! Very professional and patient, gave great advice and customer service! Thanks again for the extra touches!

27 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your fantastic review and five-star rating! We're happy to hear that you had a positive experience with the great advice and customer service.

Valutata 5 stelle su 5

Happy Customer

Saw what I wanted on Website so went out there on spec.

Very helpful salesman, Sam Beevers who wasn't at all pushy & came with me on a test drive.

Very happy with car so bought it. Smooth transaction with a part exchange allowed.

A clunking noise developed within a month so rang Garage & agreed to take it in to be looked at. Needs new D rings (bushes) which had to be ordered & was told a week.

After 10 days, I rang & the parts hadn't arrived to they chased it for me & car is now booked in. As it is under warranty, there is nothing to pay.

I would recommend & if I needed to purchase another car again, I would look there first.

11 gennaio 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're glad you found what you wanted and appreciated the helpful service during your purchase. We apologise for the clunking noise and delay with the parts. We appreciate your recommendation and would be happy to assist you again in the future.

Valutata 5 stelle su 5

Will Austin was very helpful and…

Will Austin was very helpful and friendly and not at all pushy. Very pleased with the service and the car. Thank you

26 marzo 2026
Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that you found our service helpful and friendly. It's great to know you are pleased with your car. Thank you for your feedback!

Valutata 5 stelle su 5

Kept updated through the process

I was kept updated through all the stages of the purchase, with politeness and efficiency.

26 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that you were kept informed during your purchase. Thank you for your kind words about our team's politeness and efficiency!

Valutata 5 stelle su 5

Came in to have a look at a Swift and…

Came in to have a look at a Swift and the salesman (Jag) was fantastic, answering any questions with honesty and passion also the sales manager (i think) Simon was very welcoming and willing to amswer any questions. On picking up the car it was full valeted and perfect, Jag then went through everything thoroughly and made sure i was completely happy with the purchase before I left. I would highly recommend Jag and the team at Richmond Suzuki for sales and service. A****

26 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a fantastic experience! We appreciate your kind words regarding Jag's passion and honesty. It's great to know you were completely happy with your car and the thorough service we provided. Thank you for recommending us!

Valutata 5 stelle su 5

Jag made the purchase of our new car so…

Jag made the purchase of our new car so easy. He is knowledgeable and a pleasure to talk to. Highly recommend. Thanks Jag

25 marzo 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We're happy to hear that your new car purchase was easy and that you found Jag knowledgeable and pleasant.

Valutata 5 stelle su 5

Purchased a used MG

Purchased a used MG, great experience not pushy like other companies, very good experience.

23 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience purchasing your used MG! We appreciate your feedback regarding our non-pushy approach.

Valutata 5 stelle su 5

Excellent

Very helpful, information on everything given. Excellent. Kind and friendly.

20 marzo 2026
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Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful, kind, and provided excellent information.

Valutata 5 stelle su 5

Jag was friendly and informative

Jag was friendly and informative, explaining every step of the way

19 marzo 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanation was helpful and friendly. Thank you for your positive feedback!

Valutata 5 stelle su 5

Vitara upgrade

Following our recent invite along to the upgrade event, all the staff were welcoming as always. Jag was our sales representative on this particular return to upgrade our Suzuki Vitara and he’s been excellent - super friendly and informative. All in all very happy customers 🙂

12 marzo 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We are so glad to hear that the staff made you feel welcome and that your sales representative was super friendly and informative. We are happy you're a satisfied customer!

Valutata 5 stelle su 5

FIVE STARS for Jagdeep Bhakar at Richmond Suzuki, Totton!

I arrived to collect our new car and was warmly welcomed by Jagdeep Bhakar, offered a drink and seat.

There was some technical difficulties registering the new car and this did take some time but Jags kept me informed and apologised for the delay.

With the car registered Jags went through the paper work and helped me set up the App that supports the vehicle.

I needed to collect some items out of my old car and Jags kindly drove the new one alongside it so it was easier for me to transfer my belongings.

Jags waited with me to ensure the App technology was working.

Jags was polite, kind and engaging in all our interactions - I couldn't have asked for more - Thank you

11 marzo 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that your new car collection experience was a positive one. We appreciate your kind words regarding the service you received, and we are so glad everything went smoothly despite the technical difficulties. Thank you!

Valutata 5 stelle su 5

everything was explained clearly and…

everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.

9 marzo 2026
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Logo di Richmond Motor Group - Suzuki Southampton

Risposta di Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanations were clear and that we addressed all your questions effectively. We appreciate your feedback regarding the problem-solving.

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