Richmond Motor Group - MG Guildford Recensioni 

362
TrustScore 5 su 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from start to finish. Marius was fantastic and helped with every step of my purchase offering advice and guidance.

Valutata 5 stelle su 5

Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me u... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Servizio auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Regno Unito

  • 01483 668 303

4,8

Eccellente

TrustScore 5 su 5

362 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(362)

1689 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

When visiting Richmond motor group…

When visiting Richmond motor group Guildford, I spoke to James a very lovely helpful man. James made my experience when I was there amazing explaining everything in full and making me feel very comfortable and would 100% recommend James and the Richmond group to everyone I know!

22 settembre 2025
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your kind review! We're so glad to hear that you had such a positive experience. It's wonderful to know that you felt at ease and that everything was explained clearly. We appreciate your recommendation!

Valutata 5 stelle su 5

Excellent purchase experience - thank you Marius!

Marius Mockus was our salesman and did a fantastic job of taking us through all of the vehicles that matched our search criteria. He was friendly, approachable, very knowledgeable, and importantly, he let us take our time to come to a decision. There was no sales pressure and the whole experience of buying the car was excellent. The car itself has been great, zero issues so far.
I would thoroughly recommend this garage for sales and especially Marius. Thank you!

29 agosto 2025
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Risposta di Richmond Motor Group - MG Guildford

We're happy to hear that you had such a positive experience! It's great to know the sales process was excellent and that you are enjoying your new car. Thank you!

Valutata 5 stelle su 5

Marius was very helpful during our…

Marius was very helpful during our conversations with him where we were deciding whether to switch our car for a new one. He listened to our ideas/concerns and provided lots of helpful information presented in an objective way. There was no pressure and in the end we kept with our current car which he took in good spirit.

13 settembre 2025
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your feedback and are glad the experience was a positive one.

Valutata 5 stelle su 5

I recently purchased a new MG ZS…

I recently purchased a new MG ZS through Kelly Faith of Richmond Motor Group in Guildford. The whole experience was very positive and Kelly was excrptionally responsive and helpful throughout the whole deal. Five Stars!

6 settembre 2025
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Risposta di Richmond Motor Group - MG Guildford

We're happy to hear that you had a positive experience purchasing your new car. We appreciate your kind words and are so glad that our kelly was helpful and responsive throughout the process. Thanks for the five-star review!

Valutata 5 stelle su 5

Henry in sales

Henry had all details covered and made the whole buying a car process stress free. I don’t find it a very easy process normally, but he really went out of his way to make sure I had the best purchase for my budget. I’m really happy with the car. Bought MG4

5 settembre 2025
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Risposta di Richmond Motor Group - MG Guildford

We're happy to hear that the car buying process was stress-free. We're so glad we could ensure you found the best purchase for your budget and that you are happy with your MG4.

Valutata 5 stelle su 5

Marius at Richmond Motor Group.

Marius was extremely helpful and provided a great service throughout. He explained all the products on offer and gave very clear and impartial advice. I would definitely recommend the company for great customer service.

1 settembre 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Laura, we appreciate you taking the time to leave us this wonderful review! We're happy to hear that your recent experience was so positive. Thanks for recommending us!

Valutata 5 stelle su 5

Fantastic Kelly

Went to look at an MG car today not a new one but second hand and was met by such a lovely lady called Kelly . She did so much and was extremely helpful and knowledgeable of the cars that I ended up buying a brand new car from her . She made everything so simple and gave us a great deal on our trade in . I really wouldn’t hesitate to anyone that’s looking for an MG to go to this dealership and ask for Kelly she will do you a great deal with absolutely none of the BS .

30 agosto 2025
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Risposta di Richmond Motor Group - MG Guildford

Good morning, thank you for rating and reviewing us! We're pleased to know you enjoyed your visit to the showroom and that Kelly was so helpful and knowledgeable! We look forward to seeing you again!

Valutata 5 stelle su 5

My zs exclusive…

Very helpful staff very quick turn around from trading in my old car to receiving my new one.

21 agosto 2025
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Risposta di Richmond Motor Group - MG Guildford

Dear Mrs Preston, thank you for sharing your positive experience with others online! We're pleased to know the upgrade of your vehicle went so smoothly!

Valutata 5 stelle su 5

Kelly gave a first class service

Kelly gave a first class service, she was very knowledgeable about the vehicle, kept me up to date at all times and was never forceful in her approach. Very happy customer.

10 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Good morning Conrad, we are so glad to hear about your positive experience and that you were happy with the service provided. Thank you for your feedback!

Valutata 5 stelle su 5

Experienced and helpful

Friendly, helpful staff. Everything was explained in detail. From starting the buying process to completion was very quick and Kelly arranged everything for us. This is our second purchase and we will remain loyal customers for life.

5 agosto 2025
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Risposta di Richmond Motor Group - MG Guildford

Good morning, thank you so much for your continued support! We are delighted to know you will be back in the future and look forward to serving you for many years to come!

Valutata 5 stelle su 5

Brilliant customer relations maruis…

Brilliant customer relations maruis sales guy top notch 👌

1 agosto 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Jason, hearing that you found the team to be "top-notch" is the best thing we could hope for! Thanks for sharing!

Valutata 5 stelle su 5

We received friendly fantastic customer…

We received friendly fantastic customer service from MG guildford. Special thanks goes to Kelly faith who guided and provide everything we need until we bought our first car. It ws a brilliant experience and thank you so much for everything

30 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Madusanka, it's wonderful to hear that Kelly guided you and provided everything you needed for your first car purchase. Thank you for your positive feedback and for sharing your brilliant experience.

Valutata 5 stelle su 5

Kelly was very helpful

Kelly was very helpful, patient and friendly. Thank you

24 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Rachel, we're happy to hear that Kelly provided you with excellent support. Thank you for your kind words and for sharing your positive experience!

Valutata 5 stelle su 5

Excellent test drive with Marius

Excellent test drive with Marius. Really informative on all products, gave good advise and details on pricing etc.

Lots of information but with out being a pushy salesmen, would certainly use again

5 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Simon, On behalf of Marius and the rest of the team here at Richmond MG Guildford, thank you for your 5-star rating and review!

Valutata 5 stelle su 5

Kelly Faith was great from the moment…

Kelly Faith was great from the moment we walked through the doors. Professional and welcoming. Made the whole process a joy. An absolute asset to the MG brand.

19 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Thank you for your kind words and for recognising the professionalism of our team, Malcolm! We're happy to hear that your experience was so positive! Kelly will be delighted to learn of your high praise!

Valutata 5 stelle su 5

Smooth and efficient operation from…

Smooth and efficient operation from arrival for a test drive to departure in the new car. No unnecessary pressure, and good clear advice from the sales exec.
Very professional but friendly approach throughout the whole process.
Many thanks to Marcus and his colleagues.

18 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Clive, thank you for your kind words!

Valutata 5 stelle su 5

Marius was very helpful…

Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.

Would recommend.

18 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Toby, we wish you many happy miles in your new car! Thank you for your 5-star review!

Valutata 4 stelle su 5

Kelly was very good.

Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.

18 luglio 2025
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Risposta di Richmond Motor Group - MG Guildford

Hi Alan, thank you for taking the time out of your busy day to share your feedback. We appreciate it and will make sure to pass it on to the team.

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