Richmond Motor Group - MG Guildford Recensioni 342

TrustScore 4.5 su 5

4,7

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A very professional service from Richmond Motor Group. Marius Mockus walked us through all the options and explained each step perfectly. There was no hard sell feeling but he chose instead to check w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marius greeted us on time for our appointment was pleasant as can be. He remained helpful and friendly throughout our visit and continued to be helpful with our questions in between meetings. He was t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

No nonsense. No heavy handed sales. Sales person, Marius Mockus, friendly, efficient, helpful. Great car!

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Servizio auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Regno Unito

  • 01483 668 303

4,7

Eccellente

TrustScore 4.5 su 5

342 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great service!

No nonsense. No heavy handed sales.

Sales person, Marius Mockus, friendly, efficient, helpful.

Great car!

29 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so pleased to hear you had such a positive experience with our team and appreciated the straightforward approach. It's wonderful to know you're enjoying your new car!

Valutata 5 stelle su 5

A very professional service from MG Guildford - Marius Mockus

A very professional service from Richmond Motor Group. Marius Mockus walked us through all the options and explained each step perfectly. There was no hard sell feeling but he chose instead to check we understood the choices before confirming. Would fully recommend.

27 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that your experience was professional and that our team member walked you through all the options, explaining each step perfectly. It's great to know you felt no pressure and understood your choices.

Valutata 5 stelle su 5

Second hand car sale

My salesperson Charlie,was excellent.No hassle good service

25 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We are so glad to hear you had a great experience. Thank you for your kind words!

Valutata 1 stelle su 5

Don’t buy even a loaf of bread from Richmond Hyundai Guildford

I wouldn’t buy a loaf of bread from these cowboys in Richmoand Hyundai Guildford let alone a vehicle worths 1000s of £s. I was going to purchase a vehicle from them and paid a deposit of £500 to reserve the vehicle I was to purchase and arrange e AA inspection with their approval. After the inspection there were some minor works needed to be done to the vehicle. I was negotiating the work needed to be doe and some of the work they have promised they will complete during the inspection to the AA technician. Whilst in the negotiation of the work needed to be done the senior management at the dealership have sold the vehicle to some other customer whilst the purchase contact with me in activation. I am now out of pocket for the AA inspection fees of £339 I paid and my traveling expenses to the dealership. They have returned my deposit of £500 saying they have now sold the vehicle to someone else. I am now off to the small claims court for the breath of contact to claim my AA inspection fees and the traveling expenses. Don’t buy anything form these people.

20 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

Hi Mohan,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Valutata 5 stelle su 5

sales executive Marius mocks found…

The sales executive Marius mocks found me the car I wanted advised me on all the options available and sorted everything no pressure a good experience all together Richmond mg Guildford I would recommend 👍

23 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We appreciate you taking the time to leave us this wonderful review! We're delighted to hear you found the car you wanted and had a great experience with our team.

Valutata 5 stelle su 5

Lots for your money!!

Given a great deal on a demonstrater MG3 although I went in for an HS!
Efficiently on paperwork and car has got every thing I need.

22 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad you found a great deal on your MG3 and that the paperwork was efficient. We appreciate your positive feedback!

Valutata 5 stelle su 5

Excellent dealership

Excellent dealership , helpful and understanding when issues arise , fortunate to have sales Executive such as Kelly whom I dealt with .

19 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your kind words! We're glad our team was helpful and understanding. Thank you for your positive feedback.

Valutata 5 stelle su 5

Marius was just awesome

Marius was just awesome. We went to look at the MGS9 for my husband and I ended up buying the IM5 for myself. Marius is the perfect salesman as he doesn’t try to sell you anything. Everything was very easy. A very happy 2 customers.

19 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad to hear you had such a positive experience! It's wonderful that you both found vehicles you love. Thank you for sharing your feedback.

Valutata 5 stelle su 5

Marius was a great help

Marius greeted us on time for our appointment was pleasant as can be. He remained helpful and friendly throughout our visit and continued to be helpful with our questions in between meetings. He was the same person on our second visit answering questions and being open and honest. Lovely hot drinks too. Couldn’t ask for more. Thank you so much for your support and expertise.

14 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're delighted to hear about your positive experience and appreciate your kind words regarding the helpfulness and honesty you encountered. It's wonderful that you enjoyed our hot drinks too! Thank you for your support and expertise.

Valutata 5 stelle su 5

Very friendly and receptive sales team…

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

15 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad you had a positive experience with our sales team and enjoyed your solo test drive! Thank you for your kind words.

Valutata 5 stelle su 5

Henry was fantastic from start to…

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

5 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We truly appreciate your wonderful feedback and five-star rating! We are so pleased to hear that our team provided such excellent service and a positive experience.

Valutata 5 stelle su 5

Marius Mockus was excellent and we are…

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

27 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so happy you're loving your new car! Thank you for your kind feedback and appreciation.

Valutata 5 stelle su 5

Excellent customer service

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

30 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

We are so pleased to hear you had such an excellent experience with us! It is wonderful to know that our team provided clear advice and patiently answered all your questions, ensuring you felt fully informed and comfortable. We truly appreciate your recommendation and kind words.

Valutata 3 stelle su 5

never bother to take time to show you…

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

24 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

Hi Mr Cooper,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valutata 5 stelle su 5

Kelly was fantastic and made the…

Kelly was fantastic and made the process very easy.

23 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your five-star rating and kind words. We are glad we made the process easy for you.

Valutata 1 stelle su 5

Thank you Kelly for your help with…

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

13/06/26
Not so helpful when you see that the work carried out to fix the problem didn't work. Not responding to emails after coming in to the guildford branch.
Please check your car properly when you collect it. Bird lime marks damaged my paint on my new car before I even collected it.

9 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad we could assist with your new MG4 purchase and resolve any issues. Thank you for your kind words!

Valutata 5 stelle su 5

Marius at Guildford was a star

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

12 maggio 2026
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Logo di Richmond Motor Group - MG Guildford

Risposta di Richmond Motor Group - MG Guildford

We're so happy to hear you had a great experience with your new EV! We appreciate your kind words about our team's helpfulness and patience. Thank you for your positive feedback.

Valutata 5 stelle su 5

MG Guildford & Marius

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

17 maggio 2026
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Logo di Richmond Motor Group - MG Guildford

Risposta di Richmond Motor Group - MG Guildford

We are so pleased to hear you had such a wonderful car buying experience with us! It is fantastic to know that our team made you feel welcome and listened to your needs, ensuring a relaxed and easy process. We truly appreciate your kind words and thank you for sharing your positive feedback.

Valutata 5 stelle su 5

Exceptional Service

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

19 maggio 2026
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Logo di Richmond Motor Group - MG Guildford

Risposta di Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was attentive and patient, explaining everything in detail and answering your questions. It's great to know this made the process easy for you.

Valutata 5 stelle su 5

good information throughout purchase

good information throughout purchase. nothing to much trouble

5 maggio 2026
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Logo di Richmond Motor Group - MG Guildford

Risposta di Richmond Motor Group - MG Guildford

We appreciate your wonderful review and five-star rating! We're delighted that we could provide good information and assistance.

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