I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... Leggi di più
L'azienda ha risposto
We had a very warm welcome by a polite sales person called Marius Mockus who was not over powering and dealt with my son new motorbility vehicle and explained everything to my son about his new car .... Leggi di più
L'azienda ha risposto
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me u... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Servizio auto
- Concessionario Hyundai
- Concessionario Skoda
- Rivenditore di auto usate
Scritti dall'azienda
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informazioni di contatto
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Regno Unito
- 01483 668 303
4,8
Eccellente
359 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Kelly dealt with my sale and was so…
Kelly dealt with my sale and was so lovely. Talked me through any extras and answered all questions
10/10 service!
20 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're so pleased to hear that our team provided such lovely service and answered all your questions. We appreciate your fantastic feedback and five-star rating!
Risposta di Richmond Motor Group - MG Guildford
We're so glad to hear that we made everything easy for you and that your car was well cared for. We appreciate your positive feedback!
Kelly helped me chose my car she was…
Kelly helped me choose my car she was very helpful and friendly I would definitely recommend her service. Thank you very much
18 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're so glad to hear that you had a very helpful and friendly experience choosing your car! We appreciate your kind words and recommendation.
Very disappointed with vehicle prep
Very disappointed with vehicle prep, asked who previous owner was couldn't answer, I asked if it was a ex hire vehicle couldn't answer although Herzt information in glove box, missing items from vehicle, drivers mat not there although 3 other mats insitu, one parcel shelf cord missing and 2 body parts missing to do with windscreen.
11 agosto 2026
Risposta di Richmond Motor Group - MG Guildford
We sincerely apologize for the disappointing vehicle preparation and the issues you encountered. We are reviewing our processes to ensure all vehicles meet our standards and that our team can provide comprehensive information. We appreciate you bringing these concerns to our attention.
Fantastic service from the team in…
Fantastic service from Marius in Guildford
1 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We are so happy to hear about your fantastic experience. We appreciate you taking the time to share your kind words and positive feedback.
Kelly fantastic service really impressed
Kelly fantastic service really impressed
14 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
Thank you for your wonderful review and the five-star rating! We are so pleased to hear that you were impressed with the service you received. Your feedback is greatly appreciated.
I recently purchased a car and had the…
I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was ever a question he wasn't completely sure about, he took the time to find out the correct answer rather than guessing. He was attentive, professional, and genuinely focused on providing great customer service. He worked hard to get me a good deal, and the whole experience was straightforward and enjoyable. A real credit to him.
7 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're delighted to hear about your excellent experience! It's wonderful to know that our newest team member provided such impressive knowledge and dedicated customer service. We're thrilled that your car-buying journey was straightforward and enjoyable.
Lovely professional Company
Marius was a lovely, helpful guy. Very knowledgeable and the whole experience dealing with MG was very professional and welcoming.
5 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We appreciate your wonderful five-star review! We're so glad to hear that your experience was professional and welcoming, and that our team member was knowledgeable and helpful.
We had a brilliant experience with…
We had a brilliant experience with Dylan . He was very helpful knowledgeable and responsive . Made the the whole experience painless and enjoyable
1 agosto 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We appreciate your wonderful feedback and five-star rating! We're so glad to hear that your experience was painless and enjoyable, and that our team was helpful, knowledgeable, and responsive.
Marius Mockus the sales person thank you
Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. He was most helpful in showing me the dash screen etc. I don't have anything to complain about.
Thank you Marius
24 luglio 2026
Risposta di Richmond Motor Group - MG Guildford
We're so pleased to hear about your excellent experience and that you found our salesperson to be helpful and not at all pushy. It's wonderful to know that you received good advice and assistance with the paperwork and vehicle features. Thank you for your kind words.
Marius is very good .the service he…
Marius is very good .the service he gave us was absolutely fantastic
14 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We appreciate your kind words and are so happy to hear you received fantastic service. We are delighted you're pleased with the service.
Highly recommend
Had a really great experience at MG Guildford. I went in to service my MG ZS and I had been toying with the idea of an electric car for a while so whilst I was waiting I walked up to Marius and asked him what they could do for me. Cue an hour later and he got me a cracking deal on a new MGS5 and I got the new car within 10 days! He was very knowledgeable, friendly and didn’t make me feel under pressure to make a decision. Highly recommend this particular MG branch as both times I have bought from there they’ve given me great customer service.
3 luglio 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're delighted to hear about your excellent experience and that you received such a cracking deal on your new car. It's wonderful that you found our team knowledgeable and friendly, and that you felt no pressure during your decision-making process. Thank you for your high recommendation!
A smooth experience to buy a car
A smooth experience to buy a car
Henry who managed our transaction was a pleasure to deal with & answered all our queries quickly & honestly.
Although we lived the other side of London the almost 2 hour drive was worth it to collect our car
16 luglio 2026
Risposta di Richmond Motor Group - MG Guildford
We appreciate your fantastic feedback! We're delighted to hear that your car-buying experience was smooth and that our team member was a pleasure to deal with, answering all your queries quickly and honestly. We're so glad the drive was worth it!
They quickly sourced the car we wanted…
They quickly sourced the car we wanted and gave us a fair deal. Marius Mockus was friendly and helpful and looked after us well.
14 luglio 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're so glad we could quickly find the car you wanted and provide a fair deal. We appreciate your kind words about our team member's friendly and helpful service.
Marius
Marius, from ordering to delivery, was first class, and I'm very happy to recommend him for your car purchase.
3 luglio 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We are absolutely delighted to hear that your experience, from ordering to delivery, was first-class. Thank you for your wonderful recommendation; we truly appreciate it!
The salesperson Marius was super…
The salesperson Marius was super helpful, looking for options for us without being pushy. Listened to what we were looking for
20 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're so glad to hear that our salesperson was helpful and listened to your needs without being pushy. We appreciate your positive feedback!
We had a very warm welcome by a polite…
We had a very warm welcome by a polite sales person called Marius Mockus who was not over powering and dealt with my son new motorbility vehicle and explained everything to my son about his new car .
He also recommended a very good deal for us to purchase a new MG ZS Hybrid car which we went ahead with.
30 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We are so pleased to hear about your fantastic experience! It's wonderful that our team provided such a warm welcome and explained everything clearly for your son's new vehicle. We're also delighted that we could help you find a great deal on your new car.
Good people to deal with
Good people to deal with. Keen that they find the right car for you. Marius was particularly helpful with the mountain of finance paperwork
29 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We appreciate your positive feedback! We're so glad to hear that our team was helpful in finding the right car for you and assisting with the finance paperwork.
Great service!
No nonsense. No heavy handed sales.
Sales person, Marius Mockus, friendly, efficient, helpful.
Great car!
29 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We're so pleased to hear you had such a positive experience with our team and appreciated the straightforward approach. It's wonderful to know you're enjoying your new car!
A very professional service from MG Guildford - Marius Mockus
A very professional service from Richmond Motor Group. Marius Mockus walked us through all the options and explained each step perfectly. There was no hard sell feeling but he chose instead to check we understood the choices before confirming. Would fully recommend.
27 giugno 2026
Non scritta su invito
Risposta di Richmond Motor Group - MG Guildford
We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that your experience was professional and that our team member walked you through all the options, explaining each step perfectly. It's great to know you felt no pressure and understood your choices.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.