Richmond Motor Group - MG Guildford Recensioni 

359
TrustScore 5 su 5

4,8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently purchased a car and had the pleasure of dealing with a young salesman Dylan who had only been with the company for one month. Despite being new, his knowledge was impressive. If there was e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marius Mockus the sales person was not at all pushy, he gave me good advise when deciding how to pay for the vehicle. He helped me with the paperwork regarding transfer of ownership and taxation. H... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a very warm welcome by a polite sales person called Marius Mockus who was not over powering and dealt with my son new motorbility vehicle and explained everything to my son about his new car .... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me u... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Centro revisioni per auto
  3. Servizio auto
  4. Concessionario Hyundai
  5. Concessionario Skoda
  6. Rivenditore di auto usate

Scritti dall'azienda

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informazioni di contatto

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Regno Unito

  • 01483 668 303

4,8

Eccellente

TrustScore 5 su 5

359 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(359)

1674 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Second hand car sale

My salesperson Charlie,was excellent.No hassle good service

25 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We are so glad to hear you had a great experience. Thank you for your kind words!

Valutata 5 stelle su 5

sales executive Marius mocks found…

The sales executive Marius mocks found me the car I wanted advised me on all the options available and sorted everything no pressure a good experience all together Richmond mg Guildford I would recommend 👍

23 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We appreciate you taking the time to leave us this wonderful review! We're delighted to hear you found the car you wanted and had a great experience with our team.

Valutata 5 stelle su 5

Lots for your money!!

Given a great deal on a demonstrater MG3 although I went in for an HS!
Efficiently on paperwork and car has got every thing I need.

22 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad you found a great deal on your MG3 and that the paperwork was efficient. We appreciate your positive feedback!

Valutata 5 stelle su 5

Excellent dealership

Excellent dealership , helpful and understanding when issues arise , fortunate to have sales Executive such as Kelly whom I dealt with .

19 giugno 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your kind words! We're glad our team was helpful and understanding. Thank you for your positive feedback.

Valutata 5 stelle su 5

Marius was just awesome

Marius was just awesome. We went to look at the MGS9 for my husband and I ended up buying the IM5 for myself. Marius is the perfect salesman as he doesn’t try to sell you anything. Everything was very easy. A very happy 2 customers.

19 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad to hear you had such a positive experience! It's wonderful that you both found vehicles you love. Thank you for sharing your feedback.

Valutata 5 stelle su 5

Marius was a great help

Marius greeted us on time for our appointment was pleasant as can be. He remained helpful and friendly throughout our visit and continued to be helpful with our questions in between meetings. He was the same person on our second visit answering questions and being open and honest. Lovely hot drinks too. Couldn’t ask for more. Thank you so much for your support and expertise.

14 giugno 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We're delighted to hear about your positive experience and appreciate your kind words regarding the helpfulness and honesty you encountered. It's wonderful that you enjoyed our hot drinks too! Thank you for your support and expertise.

Valutata 5 stelle su 5

Very friendly and receptive sales team…

Very friendly and receptive sales team at MG Guildford, especially from Marios Mockos. Nice to be able to test drive a new car solo.

15 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We're so glad you had a positive experience with our sales team and enjoyed your solo test drive! Thank you for your kind words.

Valutata 5 stelle su 5

Henry was fantastic from start to…

Henry was fantastic from start to finish. He listened to what we wanted and it never felt like we were being pushed into something. Excellent service I would highly recommend Henry and MG Richmond Guildford.

5 giugno 2026
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Risposta di Richmond Motor Group - MG Guildford

We truly appreciate your wonderful feedback and five-star rating! We are so pleased to hear that our team provided such excellent service and a positive experience.

Valutata 5 stelle su 5

Marius Mockus was excellent and we are…

Marius Mockus was excellent and we are loving our new car. Many thanks to Marius and the team.

27 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We're so happy you're loving your new car! Thank you for your kind feedback and appreciation.

Valutata 5 stelle su 5

Excellent customer service

We visited MG Guildford and had an excellent experience with Henry Jackson. They provided clear and helpful advice on the vehicle, answered our queries with patience, and took the time to demonstrate how the car operates, spending nearly an hour ensuring we were fully informed. Importantly, we did not feel under any pressure to make a purchase.
If you are seeking knowledgeable, professional guidance and would like all your questions answered for complete peace of mind, I would highly recommend Henry. Thank you.

30 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We are so pleased to hear you had such an excellent experience with us! It is wonderful to know that our team provided clear advice and patiently answered all your questions, ensuring you felt fully informed and comfortable. We truly appreciate your recommendation and kind words.

Valutata 3 stelle su 5

never bother to take time to show you…

never bother to take time to show you how things work ie settings on screen.seats at desks are wornout.if you order parts for MOT oh we are not a motor factor so then your without a car for nearly a week.

24 maggio 2026
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Risposta di Richmond Motor Group - MG Guildford

Hi Mr Cooper,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valutata 5 stelle su 5

Kelly was fantastic and made the…

Kelly was fantastic and made the process very easy.

23 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your five-star rating and kind words. We are glad we made the process easy for you.

Valutata 5 stelle su 5

Thank you Kelly for your help with…

Thank you Kelly for your help with buying our new MG4.
We had a few minor problems but you sort everything out.

9 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We're so glad we could assist with your new MG4 purchase and resolve any issues. Thank you for your kind words!

Valutata 5 stelle su 5

Marius at Guildford was a star

Bought an MG EV from Marius at Guildford - great experience. Marius was very helpful and patient and took time to explain everything to us without being pushy at all.

12 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We're so happy to hear you had a great experience with your new EV! We appreciate your kind words about our team's helpfulness and patience. Thank you for your positive feedback.

Valutata 5 stelle su 5

MG Guildford & Marius

Just wanted to say the Marius Mockus at MG Richmond Motor Group in Guildford is the consummate professional.
He made the car buying process very relaxed and easy, (considerably better than a previous car brands I have dealt with)
Marius made me feel welcome and listened to my needs and concerns and answered every question to my satisfaction.
At no point did I feel I had to buy a car unless I wanted to.
A wonderful experience and I have nothing but praise for Marius and MG Guildford.
Thankfully the car I wanted was in stock and order to collection was within a week.
Thank you

17 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We are so pleased to hear you had such a wonderful car buying experience with us! It is fantastic to know that our team made you feel welcome and listened to your needs, ensuring a relaxed and easy process. We truly appreciate your kind words and thank you for sharing your positive feedback.

Valutata 5 stelle su 5

Exceptional Service

We've had an exceptional experience with MG Motors, especialy with our Sales person Marius. He has been really attentive, patient and has taken the time to explain everything to us in a lot of details as well as answering our questions and has made the process quite easy for us. I def recommend.

19 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your wonderful feedback and the five-star rating! We're so happy to hear that our sales team member was attentive and patient, explaining everything in detail and answering your questions. It's great to know this made the process easy for you.

Valutata 5 stelle su 5

good information throughout purchase

good information throughout purchase. nothing to much trouble

5 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We appreciate your wonderful review and five-star rating! We're delighted that we could provide good information and assistance.

Valutata 5 stelle su 5

Marius,

Marius,
I wanted to thank you for your professional approach to my visit last week. I appreciate that you had overlapping appointments yet still managed to spend time with me. Thank you so much. You were the best salesperson in my search for a new vehicle, as you knew your job, and the vehicle in depth. Your approach to sales was refreshing as it was professional. I really appreciated that.
Marius, I have not chosen to purchase the MG ZS, but was grateful to have had the chance to test drive it.

Thank you so much for your time and effort.

6 maggio 2026
Non scritta su invito
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Risposta di Richmond Motor Group - MG Guildford

We appreciate you taking the time to share your experience. We are happy to hear that our professional approach was refreshing. We're grateful for the opportunity to have assisted you and thank you for considering our vehicle.

Valutata 1 stelle su 5

Travelled 140 miles to collect the…

Travelled 140 miles to collect the vehicle. It wasn’t cleaned at all let alone valeted, no customer service, no hospitality skills and made us wait 2 hours onsite. We won’t be coming back to this garage again.

27 aprile 2026
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Risposta di Richmond Motor Group - MG Guildford

Hi Ali,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Valutata 5 stelle su 5

Kelly was incredibly helpful and…

Kelly was incredibly helpful and nothing was an issue. Very helpful made me feel vet comfortable and explained everything was going work.

29 aprile 2026
Non scritta su invito
Logo di Richmond Motor Group - MG Guildford

Risposta di Richmond Motor Group - MG Guildford

We appreciate your positive feedback! We're so glad to hear that our service was helpful and made you feel comfortable, and that everything was explained clearly.

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