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Scopri cosa dicono le persone

Valutata 1 stelle su 5

If negative stars were an option, that would be my choice. I ordered an African net sponge Oct 5 2025, paid for shipping to Canada and as of today April 18 2026 still haven’t received my order. I mes... Leggi di più

Valutata 1 stelle su 5

Customer service sucks I’ve written over 10 emails and never received my package! I don’t understand what I have to do to get my money back!!! I will keep writing reviews until then!!!

Valutata 5 stelle su 5

My face has cleared up tremendously! Not only is the product all natural and organic but it actually does work! I’ve been using the cleanser and turmeric soap for 2 years now and always get compliment... Leggi di più

Valutata 5 stelle su 5

Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over... Leggi di più

Dettagli dell'azienda

  1. Fornitore di prodotti di bellezza
  2. Grossista di prodotti di bellezza
  3. Negozio di prodotti di bellezza
  4. Industria cosmetica
  5. Negozio di cosmetici
  6. Negozio di prodotti di bellezza e per il benessere

Scritti dall'azienda

Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care. Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story. At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you. Skincare that works. A brand that cares. Join the movement and experience why so many are making the switch to Rich & Clear.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 8% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love this soap started seeing results in 3 days

Love this soap started seeing results in 3 days after use and this just made me love it more. I just had to stalk up on these.....my face have never been this clear and glowing

24 marzo 2025
Non scritta su invito
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Risposta di Rich & Clear Skincare®

That’s incredible to hear — we’re so happy you’re seeing such quick results! Thank you for stocking up and trusting us with your skincare. With new management in place, we’re more committed than ever to keeping your skin clear, glowing, and cared for every step of the way!

Valutata 1 stelle su 5

Never received package

It’s almost a month later since my package shipped. Never received anything in the mail. I have emailed called never received help on what could have happened or explanation on how we can resolve this issue.

5 marzo 2025
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Hi Dameisha, we’re truly sorry for the lack of communication and delay. The company is now under new management, and we’d be grateful for a chance to make this right. Please email support@richandclear.com so we can personally assist you and get this resolved.

Valutata 5 stelle su 5

I’ve been using Rich and Clear for over…

I’ve been using Rich and Clear for over 5 years and they’ve never failed me. I was in search of a cleanser that actually worked and ever since I came across this brand I knew I found the one. The results don’t lie!

24 marzo 2025
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Five years of love? That means everything to us! Thank you for rocking with Rich and Clear. We’re under new management now and more committed than ever to delivering results that speak for themselves!

Valutata 1 stelle su 5

Un-Honest Business

Haven’t yet tried the soap but I’m very excited to see how it works as there are very good reviews here!

UPDATE: they do not answer to emails/calls and still no product. Will be disputing the charge with my bank because I don’t like companies that do bad business. Most of those 5 star reviews are just to get the coupon for the next purchase but you can’t even deliver the first?!

22 marzo 2025
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Hi Danyel — we understand your frustration and we’re truly sorry for your experience. The company is now under new management, and we’re working hard to rebuild trust. Please give us a chance to make this right by emailing support@richandclear.com with your order info. We’ve got you.

Valutata 1 stelle su 5

SCAMMERS!

SCAMMERS!

I ordered products from Rich & Clear on June 27, 2024, through the Affirm app. I paid off the loan on July 12, 2024. In August, I reached out to them to inquire about the shipping status of my products, but they did not respond. I also contacted Affirm to inform them that I hadn’t received my order, but they were unhelpful. As a result, I filed a complaint with the Better Business Bureau (BBB) and my bank.

Despite my attempts to obtain a refund, this company (Affirm) reopened my loan, which had been paid in full, and now claims that I never repaid it despite my proof of payment. I sent them my bank statement along with two letters from my bank stating that I would not be reimbursed for the transactions. However, Affirm refused to accept my documents as proof and sent the fraudulent bill to collections.

I’ve been scammed twice, once by Rich & Clear and now by Affirm. You will be wasting your money if you order from this company.

26 giugno 2024
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Risposta di Rich & Clear Skincare®

We’re truly sorry you had to go through this — no one deserves that kind of stress. Rich & Clear is now under new management, and we’re actively working to resolve past issues like yours and rebuild trust. Please reach out to support@richandclear.com with your order info so we can personally look into this and help however we can. You deserve better, and we want to make it right.

Valutata 1 stelle su 5

Scammer!!

Scammer!!
Never receive my order

1 settembre 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

We hear you and we’re truly sorry. The company is now under new management, and we’re working hard to make things right. Please email us at support@richandclear.com with your order details — we’d appreciate a chance to fix this.

Valutata 1 stelle su 5

Well, same as everyone else

Haven’t heard anything about my order for more than 2 months, so i just waisted my money, as most ppl in the review section here 🥲

27 settembre 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

We’re really sorry you’ve had this experience. The company is now under new management, and we’re working to rebuild trust and fix situations like yours. Please email support@richandclear.com with your order info — we’d love the chance to make this right for you.

Valutata 1 stelle su 5

Scammers

Ordered product on August 1, 2024. Have not received it. Sent an email to support. No response. Sent a message on their social media account. Got an automated message. These people are frauds who take your money knowing the customer will never receive the product. Don't buy anything from them.

31 luglio 2024
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Risposta di Rich & Clear Skincare®

Hi Kathryn — we hear you, and we’re truly sorry for the experience you’ve had. Rich & Clear is now under new management, and we’re working to make things right with every customer. Please email us again at support@richandclear.com with your order info — we’d really appreciate the chance to fix this for you.

Valutata 1 stelle su 5

This company is a horrible scamming…

This company is a horrible scamming company. I live in England and ordered from them in May time passed and heard nothing no updates at all to even say item was shipped. I contacted them several times no response I decided to raise a dispute with my bank who gave me a refund back, they then cancelled the order I didn’t care at that point. The company now have the cheek to dispute with my bank asking back for the money are they serious….AVOID AT EVERY COST scammers wish I could give them a minus they need to be put out of business it’s disgusting how a company can take money from someone never ship an item and then ask back for the money for an item they never sent what craziness is that!!!!!!! I am fighting this all the way they are not having my money for nothing

9 settembre 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Hi Tikeicia — we completely understand your anger and frustration. You deserved better communication and better service. Rich & Clear is now under new management, and we’re working hard to resolve past issues like yours and rebuild trust. Please email us at support@richandclear.com with your order info — we’d like the opportunity to personally look into this and make things right.

Valutata 1 stelle su 5

Scammer!!

Scammer!!! No response via phone or social media. Didn’t ship product. Stole my money

15 agosto 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Hi Caterina — we’re truly sorry for your experience. Rich & Clear is now under new management, and we’re committed to fixing situations like this. Please email support@richandclear.com with your order info — we’d really appreciate the chance to make this right.

Valutata 1 stelle su 5

Horrible scammers!!

Horrible scammers!!! I’m reporting to any and every agency I can find. It’s companies like this that should be sued for fraud. I’ve never in my life had such a horrible experience. Looking at the reviews they should be the defendants in a class action lawsuit.

5 settembre 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

We’re truly sorry for your experience and we understand your frustration. Rich & Clear is now under new management, and we’re fully committed to earning back your trust and doing right by our customers moving forward. If you’re willing, please reach out to support@richandclear.com with your order details—we want to personally address your concerns and show you our dedication to real change.

Valutata 1 stelle su 5

Same as everybody else

Same as everybody else. No response to emails regarding order. Took my money and I received nothing.

16 agosto 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

Hi Brandi — we hear you, and we truly apologize. The company is now under new management, and we’re committed to turning things around. Please email support@richandclear.com with your order info so we can look into this and show you we’re serious about making things right.

Valutata 1 stelle su 5

Attention all consumers!!!!

Attention all consumers!!!!! do not trust this company. This company is a scam. I placed to order on July 11. They took my money. I still have not received my order nor have they sent me my money back.

11 luglio 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

We hear you, and we’re truly sorry for the experience you had. Rich & Clear is now under new management, and we’re focused on restoring trust by making things right with every customer. Please email support@richandclear.com with your order info — we’d appreciate the opportunity to fix this and show you that real change is happening.

Valutata 1 stelle su 5

I'm extremely disappointed with Rich…

I'm extremely disappointed with Rich and Clear. I placed an order three months ago and still haven't received my product. I've been left in the dark with no updates or resolution. The lack of communication and reliability is unacceptable. As a customer, I expect a certain level of service and quality, especially when it comes to something as important as skincare. Unfortunately, Rich and Clear has failed to meet these basic expectations, leaving me feeling frustrated and let down. Until they improve their shipping and customer service, I would not recommend this company to anyone!!!!!!!

14 agosto 2024
Non scritta su invito
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Risposta di Rich & Clear Skincare®

We completely understand your disappointment, and you’re absolutely right — you deserved clear communication and timely service. Rich & Clear is now under new management, and we’re working hard to rebuild trust and deliver the kind of experience every customer should expect. Please reach out to support@richandclear.com with your order info — we’d appreciate the chance to make this right for you.

Valutata 1 stelle su 5

So much potential, such a shame!

Okay so I gave this company 3 trials. Each time, my SOAPS took 2 or more months to arrive with no reasonable explanation. It did arrive but you are better off finding a more consistent brand. I always monitored their instagram comment section, as I thought mine was a peculiar situation but no! Because of everyone having the same complaints, the rich and clear team decided to restrict the comments on their posts!!! I don’t understand how much more shady a business can be. Imagine Fenty skin restricting comments, RIDICULOUS. But I guess that’s why they aren’t Fenty Skin

2 agosto 2024
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Risposta di Rich & Clear Skincare®

Thank you for your honesty — and you’re absolutely right to call out what wasn’t okay. Delays, poor communication, and restricted feedback aren’t how a business should operate. Rich & Clear is now under new management, and we’re committed to real transparency and consistency moving forward. If you’re open to it, please reach out to support@richandclear.com — we’d appreciate the chance to make things right and show you that change is happening.

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