If negative stars were an option, that would be my choice. I ordered an African net sponge Oct 5 2025, paid for shipping to Canada and as of today April 18 2026 still haven’t received my order. I mes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service sucks I’ve written over 10 emails and never received my package! I don’t understand what I have to do to get my money back!!! I will keep writing reviews until then!!!
My face has cleared up tremendously! Not only is the product all natural and organic but it actually does work! I’ve been using the cleanser and turmeric soap for 2 years now and always get compliment... Leggi di più
Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over... Leggi di più
Dettagli dell'azienda
- Fornitore di prodotti di bellezza
- Grossista di prodotti di bellezza
- Negozio di prodotti di bellezza
- Industria cosmetica
- Negozio di cosmetici
- Negozio di prodotti di bellezza e per il benessere
Scritti dall'azienda
Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care. Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story. At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you. Skincare that works. A brand that cares. Join the movement and experience why so many are making the switch to Rich & Clear.
Informazioni di contatto
P.o. Box 2681, 33008, Hallandale Beach, Stati Uniti
- (305) 974-2970
- support@richandclear.com
- richandclear.com
Ha risposto al 8% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nice delivery.
I love this brand the products actually…
I love this brand the products actually work…!!!!!!
I have used this for awhile and love…
I have used this for awhile and love all the products
Love this soap started seeing results in 3 days
Love this soap started seeing results in 3 days after use and this just made me love it more. I just had to stalk up on these.....my face have never been this clear and glowing

Risposta di Rich & Clear Skincare®
Never received package
It’s almost a month later since my package shipped. Never received anything in the mail. I have emailed called never received help on what could have happened or explanation on how we can resolve this issue.

Risposta di Rich & Clear Skincare®
Easy to order
I can’t wait to get my order. I’ve been looking for authentic African sponges.
I’ve been using Rich and Clear for over…
I’ve been using Rich and Clear for over 5 years and they’ve never failed me. I was in search of a cleanser that actually worked and ever since I came across this brand I knew I found the one. The results don’t lie!

Risposta di Rich & Clear Skincare®
Un-Honest Business
Haven’t yet tried the soap but I’m very excited to see how it works as there are very good reviews here!
UPDATE: they do not answer to emails/calls and still no product. Will be disputing the charge with my bank because I don’t like companies that do bad business. Most of those 5 star reviews are just to get the coupon for the next purchase but you can’t even deliver the first?!

Risposta di Rich & Clear Skincare®
SCAMMERS!
SCAMMERS!
I ordered products from Rich & Clear on June 27, 2024, through the Affirm app. I paid off the loan on July 12, 2024. In August, I reached out to them to inquire about the shipping status of my products, but they did not respond. I also contacted Affirm to inform them that I hadn’t received my order, but they were unhelpful. As a result, I filed a complaint with the Better Business Bureau (BBB) and my bank.
Despite my attempts to obtain a refund, this company (Affirm) reopened my loan, which had been paid in full, and now claims that I never repaid it despite my proof of payment. I sent them my bank statement along with two letters from my bank stating that I would not be reimbursed for the transactions. However, Affirm refused to accept my documents as proof and sent the fraudulent bill to collections.
I’ve been scammed twice, once by Rich & Clear and now by Affirm. You will be wasting your money if you order from this company.

Risposta di Rich & Clear Skincare®

Risposta di Rich & Clear Skincare®
Well, same as everyone else
Haven’t heard anything about my order for more than 2 months, so i just waisted my money, as most ppl in the review section here 🥲

Risposta di Rich & Clear Skincare®
Scammers
Ordered product on August 1, 2024. Have not received it. Sent an email to support. No response. Sent a message on their social media account. Got an automated message. These people are frauds who take your money knowing the customer will never receive the product. Don't buy anything from them.

Risposta di Rich & Clear Skincare®
This company is a horrible scamming…
This company is a horrible scamming company. I live in England and ordered from them in May time passed and heard nothing no updates at all to even say item was shipped. I contacted them several times no response I decided to raise a dispute with my bank who gave me a refund back, they then cancelled the order I didn’t care at that point. The company now have the cheek to dispute with my bank asking back for the money are they serious….AVOID AT EVERY COST scammers wish I could give them a minus they need to be put out of business it’s disgusting how a company can take money from someone never ship an item and then ask back for the money for an item they never sent what craziness is that!!!!!!! I am fighting this all the way they are not having my money for nothing

Risposta di Rich & Clear Skincare®
Scammer!!
Scammer!!! No response via phone or social media. Didn’t ship product. Stole my money

Risposta di Rich & Clear Skincare®
Horrible scammers!!
Horrible scammers!!! I’m reporting to any and every agency I can find. It’s companies like this that should be sued for fraud. I’ve never in my life had such a horrible experience. Looking at the reviews they should be the defendants in a class action lawsuit.

Risposta di Rich & Clear Skincare®
Same as everybody else
Same as everybody else. No response to emails regarding order. Took my money and I received nothing.

Risposta di Rich & Clear Skincare®
Attention all consumers!!!!
Attention all consumers!!!!! do not trust this company. This company is a scam. I placed to order on July 11. They took my money. I still have not received my order nor have they sent me my money back.

Risposta di Rich & Clear Skincare®
I'm extremely disappointed with Rich…
I'm extremely disappointed with Rich and Clear. I placed an order three months ago and still haven't received my product. I've been left in the dark with no updates or resolution. The lack of communication and reliability is unacceptable. As a customer, I expect a certain level of service and quality, especially when it comes to something as important as skincare. Unfortunately, Rich and Clear has failed to meet these basic expectations, leaving me feeling frustrated and let down. Until they improve their shipping and customer service, I would not recommend this company to anyone!!!!!!!

Risposta di Rich & Clear Skincare®
So much potential, such a shame!
Okay so I gave this company 3 trials. Each time, my SOAPS took 2 or more months to arrive with no reasonable explanation. It did arrive but you are better off finding a more consistent brand. I always monitored their instagram comment section, as I thought mine was a peculiar situation but no! Because of everyone having the same complaints, the rich and clear team decided to restrict the comments on their posts!!! I don’t understand how much more shady a business can be. Imagine Fenty skin restricting comments, RIDICULOUS. But I guess that’s why they aren’t Fenty Skin

Risposta di Rich & Clear Skincare®
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