Trotz Anpassung der Maske vor Ort und scheinbarer fachlicher Beratung, ist diese in der Praxis ungenügend, bereits nach der ersten Nacht absolut unbrauchbar und nicht erstattungsfähig, da privat gekau... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Leggi di più
My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her caring support, Sleep Apnea and Sleep Apnea m... Leggi di più
My experience over the last couple of… My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her ca... Leggi di più
Dettagli dell'azienda
Informazioni su ResMed
Scritti dall'azienda
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
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Informazioni di contatto
3,6
Nella media
4612 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great products
1 maggio 2023
Risposta di ResMed
Hi Susanne,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Quick delivery.
22 maggio 2023
Risposta di ResMed
Hi Marilyn!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Was not happy with the process at all…
Was not happy with the process at all and service with consultant she was lovely but there was not service beyond her she needed help and wasn’t give this from management. I believe management failed her to be able to give the service required.
22 maggio 2023
Risposta di ResMed
Hello Lisa-Ann,
Thank you for bringing your experience to our attention. We appreciate your honest feedback and have forwarded this onto management for future improvements. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
Prompt delivery
22 maggio 2023
Risposta di ResMed
Hi Russ!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Staff were very helpful and polite
30 aprile 2023
Risposta di ResMed
Hi Sandra,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you. We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
I had recently returned from a trip and…
I had recently returned from a trip and while I was away my mask cushion split up the side, and had to tape it to be able to use it, cutting it short my purchase was easy and a quick turn around I’m back to normal cpap use now will buy again from here as Resmed is the only one
21 maggio 2023
Risposta di ResMed
Hi Samuel!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The masks that were sent to me took a…
The masks that were sent to me took a little while to get used to. But now I find them comfortable.
16 maggio 2023
Risposta di ResMed
Hi Kylie,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
I was provided with free replacement…
I was provided with free replacement while my CPAP unit was being repaired
21 maggio 2023
Risposta di ResMed
Hi Dexter!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
I had severe sleep apnoea but I feel…
I had severe sleep apnoea but I feel great since I started using my new CPAP machine. I took it overseas in January 2023 and had no problems at all. I would recommend a CPAP machine for anyone with sleep apnoea.
30 aprile 2023
Risposta di ResMed
Hi Susan,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
I was desperate for a 12v adaptor for…
I was desperate for a 12v adaptor for my Air Mini. I had been sold the wrong adaptor 😡 We were travelling in our Caravan in country NSW and couldn’t find one anywhere.
I went to the ResMed site and ordered one giving my address as the post office in Bourke.
It arrived on time and they even gave me a follow up phone call to check i had received it.
Thank you ResMed you saved my marriage.
14 maggio 2023
Risposta di ResMed
Hi Debi!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The mask cushion does not ift
The mask cushion does not ift. I take a medium but the size offered were S/M, and it is too tight.
15 maggio 2023
Risposta di ResMed
Hi Margaret,
Thank you for taking the time to share your experience with us, we really appreciate you bringing this to our attention. Please email info@resmed.com.au so we can find a prompt resolution for you moving forward.
Sleep well,
ResMed
Easy to do business with
21 maggio 2023
Risposta di ResMed
Hi Laurie,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
refund promised, promise broken,no refund 3 wks
returned cpap machine after 29 days free trial period, 3 weeks later am still waiting for my refund, have been told twice to attend shop to collect refund, yet no refund there. ps still have not received my refund. So I post this review and then the fake organisation send me a fake email saying email me and we will sort out, so I thought I should give you the update, nothing has changed still waiting on refund, excuse is still computer does not know how to issue a refund. yes that is their excuse.
1 maggio 2023
Risposta di ResMed
Hi Frank,
Thank you for taking the time to share your experience with us, we really appreciate you bringing this to our attention. Please email info@resmed.com.au so we can find a prompt resolution for you moving forward.
Sleep well,
ResMed Australia
Good product, but…
The shop was accessible, and the product seems good. My results have been almost instant. However, I would have liked to be dealing with more knowledgeable staff, both at the store and online. Took me several visits to sort out some problems, and others no answer at all.
21 maggio 2023
Risposta di ResMed
Hi Michael,
Thank you so much for taking the time to share this with us. We have taken on your feedback for future consideration and improvements. We hope we see you again in future.
Sleep well,
ResMed Australia
Annoying that we had to buy a new mask…
Annoying that we had to buy a new mask and practice keep the old one. Which was technically ours as we purchased it.
21 maggio 2023
Risposta di ResMed
Hi Linda,
I recommend discussing this with your local store as this is correct, if you purchased the item it is yours to keep.
Sleep well
ResMed Australia
The website was easy to navigate and…
The website was easy to navigate and the options are very clear. I love the subscription feature as it makes this expensive machine accessible to most budgets. The only thing I wish was different is that the AirTouch mask was an option for the machine subscription bundle.
30 aprile 2023
Risposta di ResMed
Hi MNicke,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi John,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience and hope we see you again in future.
Sleep well,
ResMed Australia
Delivery was quick
30 aprile 2023
Risposta di ResMed
Hi Joanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, quick experience and hope we see you again in future.
Sleep well,
ResMed Australia
your water chambers are faulty had to…
your water chambers are faulty had to buy 4 so far all leak in middle after 2 months have had no refund
29 aprile 2023
Risposta di ResMed
Hello Errol,
Our Water Chambers do come with a 12 month manufacturer's warranty, so please ensure you are following the correct channels (contacting your supplier) if you have a problem with your ResMed products so we can arrange free replacements for you if applicable.
Sleep well
ResMed Australia
Your frequent erroneous communications…
Your frequent erroneous communications regarding payment difficulties are extremely annoying and attempts to discuss this were met with absolute intransigence from your representative.
8 giugno 2023
Risposta di ResMed
Hello Paul,
Thank you for bringing your experience to our attention. We are so sorry that our service is not meeting expectations. We have taken your feedback on for future considerations and improvements.
If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
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