Trotz Anpassung der Maske vor Ort und scheinbarer fachlicher Beratung, ist diese in der Praxis ungenügend, bereits nach der ersten Nacht absolut unbrauchbar und nicht erstattungsfähig, da privat gekau... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Leggi di più
My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her caring support, Sleep Apnea and Sleep Apnea m... Leggi di più
My experience over the last couple of… My experience over the last couple of months with Angel at the ResMed Aspley QLD store has been very positive. I am extremely grateful to Angel for her ca... Leggi di più
Dettagli dell'azienda
Informazioni su ResMed
Scritti dall'azienda
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
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Informazioni di contatto
3,6
Nella media
4612 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Well priced product with prompt delivery
24 maggio 2023
Risposta di ResMed
Hi Gary!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi Trevor,
Thank you for taking the time to share this wonderful review with us and the community! Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Resmed Soap Wash and Airtouch F20 soft mask
The Resmed Soap Wash is very good, and it rinses out really easily, I am very impressed. I usually use a small Airtouch mask, but thought I'd try medium because of leakage problems. I don't think this mask is the one for me, as I am still having issues with leakage with the medium size, and have to hold it against my face to avoid air loss, and still get a red face logo on my Resmed cpap machine result. It's a shame as my jaw doesn't slide around in this mask like it does in a nasal mask.
24 maggio 2023
Risposta di ResMed
Hi Diane,
Thank you for your review, it is much appreciated! We know finding the right mask can be quite difficult. Please do not hesitate to call us on 1800 737 633 for support to try another mask design.
Sleep well
ResMed Australia
Easy ordering and prompt delivery.
24 maggio 2023
Risposta di ResMed
Hi Jennifer!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your easy, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi Gaerob,
We are so thrilled to hear of your helpful experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Quick delivery.
23 maggio 2023
Risposta di ResMed
Hi Walter!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
ResMed no fuss 100%
The whole experience was the best fast friendly service has me back up and running in just a couple of days .with a nice new airsense 10 and mask.couldent ask for more I do highly recommend this company.
Thank you a genuine pleasure dealing here.
Greg
26 aprile 2023
Risposta di ResMed
Hi Greg!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi Bob!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your easy, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Great, easy service
Easy to get an appointment and great attentive staff who followed up throughout my trial. It was so much easier than I expected to pick up and drop off the testing equipment so I could do the sleep test at home. Highly recommend doing a test, I was really surprised by my results.
2 maggio 2023
Risposta di ResMed
Hi Melanie!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your easy, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Prompt supply
23 maggio 2023
Risposta di ResMed
Hi Susan!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
It took a long long time to get my…
It took a long long time to get my replenishment stock through my payment subscription. I believe one of my automatic direct payments did not go through a few months ago through because of an IT glitch with ResMed.
20 maggio 2023
Risposta di ResMed
Dear Customer,
Thank you for writing this review. We’re known to get things right, and we regret that you had a frustrating experience this time. We deeply apologise for the lengthy delay and inconvenience this would have caused you.
Your feedback will be considered for future improvements with our customer experience.
Sleep well
ResMed Australia
Risposta di ResMed
Hi Cody!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Great service
Great service and initial contact speaking to operator at Resmed and when ordering replacement product. Good price and service for delivery and packaging protected small Items. Thank you!
22 maggio 2023
Risposta di ResMed
Hi Gail!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Charged after returning machine.
I returned the machine after 1 week, however I was still charged for the second week. I requested a refund from the Brighton office but no follow up was done.
I will not use resimed again
23 maggio 2023
Risposta di ResMed
Hello Simon,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet expectations. I have passed on your feedback to the store who will investigate this further- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
I'm really disappointed by exchange of…
I'm really disappointed by exchange of mask thing
23 maggio 2023
Risposta di ResMed
Hello Mohsin,
Thank you for bringing your experience to our attention. We are so sorry that our service did not meet your expectations. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed Australia
Happy with the time frame
23 maggio 2023
Risposta di ResMed
Hi Carol,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience. Please do not hesitate to reach out for any further product support.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi Carol!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Risposta di ResMed
Hi William!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience and hope we see you again in future.
Sleep well,
ResMed Australia
The delivery took a bit longer than…
The delivery took a bit longer than expected but this was communicated to me straight after purchase that there would be a delay.
22 maggio 2023
Risposta di ResMed
Hi Jackie,
Thank you for your review, it is much appreciated! It’s so nice to hear that your order got to you safely. We’ll be sure to pass on the feedback and look forward to helping you again next time.
Sleep well,
ResMed Australia
It was a good experience
It was a good experience, however I felt it could have been explained a little better as this was all very new to me.
19 maggio 2023
Risposta di ResMed
Hello Pip,
Thank you for bringing your experience to our attention. We appreciate your honest feedback and will take this on board for future improvements. If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to get 5 stars.
Sleep well
ResMed
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