I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I ordered 10 tropical grey isopods, the majority were alive and active while i found 3 dead ones. Delivery was fast yet the packaging wasn't the greatest compared to other companies i've ordered from.... Leggi di più
L'azienda ha risposto
Was nervous as I hadn't ordered live food online before but it arrived in perfect condition and in an extremely timely manner. Will most certainly be back.
L'azienda ha risposto
I am so impressed by reptiles by post ! I am a new owner of a bearded dragon and ordered live food and some other essentials - I couldn't make up my mind and made multiple edits to the order which cau... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Scritti dall'azienda
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informazioni di contatto
Regno Unito
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Reptiles By Post
Thank You, Emma
Risposta di Reptiles By Post
Thank You, Tracie
Used for while now but didnt get my h20…
Used for while now but didnt get my h20 balls which i need. And dpd put my delivery in main street in veiw of people going past . Not where i asked for.
17 agosto 2026
Risposta di Reptiles By Post
Hi Peter, if something was missing from you order please email us at info@reptilesbypost.com. Unfortunately in terms of where your parcel was left, we have no control over this, but we do expect better from our couriers. You can leave a review for DPD here https://uk.trustpilot.com/review/www.dpd.co.uk
Fantastic service
Fantastic service, bugs where all perfect. Will 100% use again and highly recommend
17 agosto 2026
Risposta di Reptiles By Post
Thank You, Finbar
Risposta di Reptiles By Post
Thank You
Super company
Due to extreme weather I’d had some unfortunate issues with part of my order but the customer services was incredible and rectified it all the very same day, I can’t recommend this entire company enough
17 agosto 2026
Risposta di Reptiles By Post
Thank You, Sam
All live food made it successfully
All live food made it successfully, alive and safe. Packed well and arrives promptly.
16 luglio 2026
Risposta di Reptiles By Post
Thank you, Kitty
Excellent service
Excellent service. I regularly buy meal worms and they arrive on time and in good condition.would recommend
7 agosto 2026
Disappointed
Overall, a speedy delivery and most of the items were great. I was very disappointed with the locusts I received, they were a lot smaller than I thought they would be (ant size) and there weren't the amount stated on the site, i paid for the box of 100, there was about 20 in it. Most of the ones in the box of "34" I bought were dead, there was around 10 still alive. I wont be ordering live food again from here though, I think I will go elsewhere.
14 agosto 2026
Risposta di Reptiles By Post
Hi Benji. Sorry to hear you were disappointed. We have a size guide for the locusts in the product description, if you don’t believe that they matched this, and there were less than you ordered, please message us with some pictures so we can get it sorted for you.
Risposta di Reptiles By Post
Thank you, Karissa
I have still not received my Bearded…
I have still not received my Bearded Dragons food which should have arrived on Friday but ROYAL MAIL ONCE AGAIN ARE ALLEGEDLY HAVING DELIVERY PROBLEMS!!! They'll be of no use come Monday...
14 agosto 2026
Risposta di Reptiles By Post
Hi Marianne, very frustrating that Royal Mail have delayed your parcel, as we shipped it on time to arrive to you on Friday. Please message us so we can put this right for you. Info@reptilesbypost.com
Risposta di Reptiles By Post
Hi Monique. The recent heatwave has been a nightmare. Please email us at info@reptilesbypost.com with some photos so we can put this right for you
Risposta di Reptiles By Post
Hi Jaxon. We have a size guide in the product description. Please refer to this and if you believe the locusts fall below this, drop us an email on info@reptilesbypost.com with some photos and we will get it sorted for you
Website was easy to navigate
Website was easy to navigate, found what I needed very quickly, the price was great and my order delivered without a hitch! Nice one 👍👍
6 agosto 2026
Risposta di Reptiles By Post
Thank you, Rebecca
Great communication
Great communication, in terms of confirmation of order, delivery dates but also care of live food.
Timely delivery and bugs arrived healthy
13 agosto 2026
Risposta di Reptiles By Post
Thank you, Dawn
All delivered on time
All delivered on time. Quality locusts and dubi roaches ... put in second order already
13 agosto 2026
Risposta di Reptiles By Post
Thank you, Julia
Extremely fast delivery,excellent…
Extremely fast delivery,excellent quality food for my axolotyl, would highly recommend this company 👌
12 agosto 2026
Risposta di Reptiles By Post
Thank you, John
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