I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered 10 tropical grey isopods, the majority were alive and active while i found 3 dead ones. Delivery was fast yet the packaging wasn't the greatest compared to other companies i've ordered from.... Leggi di più
L'azienda ha risposto
Was nervous as I hadn't ordered live food online before but it arrived in perfect condition and in an extremely timely manner. Will most certainly be back.
L'azienda ha risposto
I am so impressed by reptiles by post ! I am a new owner of a bearded dragon and ordered live food and some other essentials - I couldn't make up my mind and made multiple edits to the order which cau... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Scritti dall'azienda
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informazioni di contatto
Regno Unito
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great company good packaging nice…
Great company good packaging nice people i had an issue and they dealt with it immediately no problems at all
17 luglio 2026
Risposta di Reptiles By Post
Thank You, Sinead
Always good
Always good, efficient service and live food lasts until next delivery so never run low. Happy Frog, happy customer
22 agosto 2026
Risposta di Reptiles By Post
Thank You, Louise
Excellent products
Excellent products, all alive and healthy, well packaged and quick delivery. Will use from now on.
20 luglio 2026
Risposta di Reptiles By Post
Thank You, Rachel
VENUS FLY TRAPS
Perfect!! Happy with how easy it was to order and they arrived quick and still alive.
Maybe a tad more filler around the plant pots but that's my only complaint
17 agosto 2026
Risposta di Reptiles By Post
Thank You, Lyndsey, will pass your feedback on about the plant packaging!
Food wasn’t delivered kept receiving…
Food wasn’t delivered kept receiving emails saying transaction failed . Contacted by email with a response to update shop account. Went in updated card details still failed transaction. In the end had to go bye live food locally. Still not sorted !
14 agosto 2026
Risposta di Reptiles By Post
Hi Clare. Your payment details are confidential info which we don't have access to, and when they need to be changed because your card has expired, this is something you have to carry out yourself on your end. We sent you details on how to change your payment details via the shop app, but unfortunately this is all we can do to help.
Risposta di Reptiles By Post
Thanks Libby!
Ordered some live insects never turned…
Ordered some live insects never turned up ask for a refund and been ignored.
13 agosto 2026
Risposta di Reptiles By Post
Hi Darren - This is simply untrue - Your order was shipped on the 12th of August and delivered on the 13th of August - DPD Tracking number 15976516472702
Excellent shop
Excellent service very responsive to any issues and very speedy delivery well packaged and would recommend the store for high quality insects will definitely be buying from here again 10/10
20 agosto 2026
Risposta di Reptiles By Post
Thank you!
Lovely Roaches
Delivery was fast with tracking and the roaches arrived alive and well. Will definitely do another order
20 agosto 2026
Risposta di Reptiles By Post
Thank You, Shavana
I bought a 4x2x2 wooden vivarium with a…
I bought a 4x2x2 wooden vivarium with a glass Trim at the bottom and it looks stunning and was easy to assemble.
20 agosto 2026
Non scritta su invito
Risposta di Reptiles By Post
Thank You
First time using reptiles by post after…
First time using reptiles by post after being recommended. What a great service the crickets arrived very quickly and all so healthy will never buy from a shop again. If I could do more stars I would
19 agosto 2026
Risposta di Reptiles By Post
Thank You, Ross
Risposta di Reptiles By Post
Thank You, Christine
Risposta di Reptiles By Post
Thank You, Xavier
Quick delivery .no dead insects and…
Quick delivery .no dead insects and good size .Will be ordering from again
18 agosto 2026
Risposta di Reptiles By Post
Thank You, Sam
Excellent Delivery easy to order
Excellent Delivery easy to order, came when said, my live stock was healthy
17 agosto 2026
Risposta di Reptiles By Post
Thank You, Fiona
Risposta di Reptiles By Post
Thank You, Robert
Risposta di Reptiles By Post
Thank You, sam
Why go anywhere else
Why go anywhere else! I am never disapointed by their quality and prices, Quick delivery and great comunication.
17 agosto 2026
Risposta di Reptiles By Post
Thank You, Valerie
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