Jasmine handled my situation to the very end was always polite and very helpful. She turned a bad situation with warranty co into a better one. Thank you Jasmine.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Leggi di più
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Having the ability to chat and get all my questions answered so quickly, have my appointment set up, and having the rep provide me with all of my insurance information was amazing. The service was gre... Leggi di più
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When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Leggi di più
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RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informazioni di contatto
2261 Market Street #4705, 94114, San Francisco, Stati Uniti
- feedback@repairpal.com
- repairpal.com
4,7
Eccellente
143 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
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STAY AWAY FROM REPAIRPAL.COM
STAY AWAY!! I bought this extended warranty for my vehicle at the dealer in San Antonio. Dealer assured me with the extended warranty tear that I bought I could take the vehicle to a certified preferred mechanic and they would repair with only a $100.00 deductible. Welp..check engine came on catalytic converter, O2 sensors went out. After months of trying to get the information to take it to a mechanic finally took it to Lambs auto repair in Round Rock tx. They kept it for a while. After 3 days arguing back and forth with repairpal, thry told me that no repairs will be approved because the catalytic converter was not covered (lie #1) I called repairpal explaining the situation, their response was only sensors were covered(lie#2) Called mechanic told them to replace O2 sensors they called repairpal and were told O2 sensors replacement WILL NOT be approved. So if you want to waste and throw money away send me a message and I'll send you my venmo or cash app, you will be doing the same paying for extended warranty from repairpal NOTHING!!
13 agosto 2022
Non scritta su invito
Risposta di RepairPal, Inc.
Hi there - that certainly sounds frustrating! It seems as though the issue you experienced was with the administrators of your extended service policy. RepairPal operates a nationwide network of auto repair shops who often accept work under these policies, but we don't approve/ deny those claims - that's for the plan administrators. We simply try to connect vehicle owners with high quality shops. Now, having said that, we do our best to assist anytime a vehicle is at one of our shops and the process isn't going smoothly. Are you still experiencing issues with your vehicle? We're happy to see what we can do to help here!
They haven’t stood behind me..
So I went through this site to get my car fixed. They recommended link automotive in Charleston wv. My car was there for 5 months and the garage told me they couldn’t fix it. I had to pay $400 to a tow truck to get it there. Now I have to pay more then that to get it to next destination. I feel that repairpal should def pay my tow bill to get it to another shop since the shop they GUARANTEED me would fix my problem, DID NOT FIX ANYTHING.. I have emailed repair pal a few times but they are not doing any about this.. Had I not trusted them and paid 400 bucks to get my car to their garage, I wouldn’t be paying it again to get it to another..
5 agosto 2022
Non scritta su invito
Risposta di RepairPal, Inc.
Hi TJ! I'm so sorry that this wasn't a smoother repair experience for you. It looks like we did have an open case ticket on our side, but weren't able to reach you. We'd still like to help, if possible, so I'm going to reopen this ticket and see what we're able to do here!
RepairPal - They Remove Negative Reviews for Businesses
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27 settembre 2020
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