Jasmine handled my situation to the very end was always polite and very helpful. She turned a bad situation with warranty co into a better one. Thank you Jasmine.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Leggi di più
L'azienda ha risposto
Having the ability to chat and get all my questions answered so quickly, have my appointment set up, and having the rep provide me with all of my insurance information was amazing. The service was gre... Leggi di più
L'azienda ha risposto
When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informazioni di contatto
2261 Market Street #4705, 94114, San Francisco, Stati Uniti
- feedback@repairpal.com
- repairpal.com
4,7
Eccellente
143 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thank you so much everything was…
Thank you so much everything was seamless! Plus the repair shop is only 20 minutes from where I live!
11 settembre 2025
Non scritta su invito
Risposta di RepairPal, Inc.
That makes us happy to hear! Reach back out anytime Barry!
Quick replies and lots of information.
9 settembre 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks for the review Andrea!
Quick response
Quick response. Repair appointment scheduled within 5 minutes of starting the chat.
29 agosto 2025
Non scritta su invito
Risposta di RepairPal, Inc.
So great to hear Rebecca! Thanks for the review.
Car Service Appointment/Questions Answered
Nyasha helped with any questions I had and she responded in a reasonable time frame. She was great!
29 agosto 2025
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Risposta di RepairPal, Inc.
Nyasha is a star! We're happy to hear she was able to help with any questions that you had. Thanks MiYanna!
Nyasha was friendly and courteous.
Nyasha was friendly and courteous.
30 agosto 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks for leaving Nyasha a wonderful review, Senthil!
Kind, direct, efficient care
Nyasha was kind, direct, and efficient
26 agosto 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Sarah! Thank you for taking the time to leave a review. We're happy you had a positive experience with Nyasha!
Great and fast.
21 agosto 2025
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Risposta di RepairPal, Inc.
Thank you for the review, Patrick!
Very easy to make an appointment
The agent was friendly, polite & very helpful; made the process easy & my appointment was made in just a couple of moments.
21 agosto 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Melanie! Thanks so much for the wonderful review. So glad to hear the process was easy!
Wonderful Service
Got all the info/help I needed. Exceptional service by Nyasha
14 agosto 2025
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Risposta di RepairPal, Inc.
We're so happy to hear about your experience with Nyasha - we think she's exceptional too! Thank you for the review, Kim.
very easy to work with and efficient
very easy to work with and efficient
16 maggio 2025
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Risposta di RepairPal, Inc.
We're so happy to hear that Shannon! Thanks for the review.
Luca was very pleasant and helpful
Luca was very pleasant and helpful. He assisted me in making an appointment for the first time, provided my warranty information so I didn't have to search for it, and answered question in regard to the process.
9 maggio 2025
Non scritta su invito
Risposta di RepairPal, Inc.
We're thrilled to hear your review Joya! We hope that we get to help you out next time you need an appointment.
This service was very convenient and…
This service was very convenient and fast.
8 maggio 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks for the lovely review Nicole! We get so much joy from making our customers happy.
Luca was very informative and helpful
7 maggio 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Hi Bri! We can't wait to share this review with Luca. So glad he was able to help you.
Make an appointment
This morning I needed to make an appointment for my car and Lucas was prompt in helping me.
1 maggio 2025
Non scritta su invito
Risposta di RepairPal, Inc.
SO happy to hear Luca was able to help book an appointment for you! Thanks so much for the wonderful review.
quick response very helpful!
28 aprile 2025
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Risposta di RepairPal, Inc.
We're happy we were able to help, Shan! Thanks so much for the wonderful review.
Quick and knowledgable
24 aprile 2025
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Risposta di RepairPal, Inc.
Thanks for the five stars Ronnell!
My representative was very helpful
My representative was very helpful, straight to the point. Took care of me and booked my car appointment within a few seconds.
8 aprile 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks so much for the great review, Tana! We're really glad to hear your rep was helpful and got everything sorted quickly for you. We always aim to make things easy and stress-free.
my time and patient with me while i gather information
patient understand my needs
8 aprile 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks so much, Rebecca! We're really glad we could be there for you and that you felt understood. Let us know if you need anything else!
Great Service
Straight forward and simple interaction with the repair team, and got me an appointment quickly. Just overall super happy with the CarMax experience
5 aprile 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks for the great review, Michael! We're so glad to hear everything went smoothly with the repair team and that you had a great experience with CarMax. We appreciate you taking the time to share your feedback!
Mr. Smith
Mr. Smith was a blessing. He helped me until, I was able to get the money together. I can't think of his first name. I think it was Thomas Smith. Try to see his first name. I would recommend anyone to go to him for coverage.
4 aprile 2025
Non scritta su invito
Risposta di RepairPal, Inc.
Thanks so much for the kind words, Yulonda! We're really glad Mr. Smith was able to help you out when you needed it most. If you ever need anything else or have questions down the road, we’re always here to help. Thanks again for the recommendation!
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