I made the hour drive to the showroom because I wanted to be sure of the quality (because you never know if you buy online). From the moment I visited it was a fantastic experience. Nothing was too... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I made the hour drive to the showroom because I wanted to be sure of the quality (because you never know if you buy online). From the moment I visited it was a fantastic experience. Nothing was too... Leggi di più
L'azienda ha risposto
Bought aor wood burning stove from renaissance at home. Easy transaction and communication from them. Stove easily fitted and looks amazing. Many people commenting on how clean our glass stays. Woul... Leggi di più
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They are offering ex display items on their website that are not available, to draw you in and upsell! Have left them messages, tried to call them asking for further information, but they don’t retur... Leggi di più
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Lovely experience from start to finish. Website was easy to navigate and this was followed up with fantastic aftercare service. There was always someone on the end of the phone to answer any questions... Leggi di più
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A stunning collection of cast iron radiators & baths, in a vast range of designs, colours shapes and sizes. Bursting with character and period personality, our radiators combine style with purpose, form with functionality, contemporary with tradition, vibrancy with the understated. Explore the full Renaissance range … available in continuing choice of paints and finishes.
Hurlingham Business Park, NG32 3HL, Fulbeck Heath, Grantham, Regno Unito
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They held on to my items until my building works finished - most happy
Unfortunately the customer service team is below par.
They are slow to respond and have a poor attitude when you finally manage to speak to them. More training is needed.
The bath, when it eventually arrived had a series of small scuffs, but we were happy to accept this as we really didn't want to go through the hassle of getting back in touch with their customer care team.
Overall, the product is good, however the buying experience was not good and little or nothing was done to help with this when the issue was raised.
Although the price we paid for our bath was competitive, I would not recommend using them and will not be using them again.

Risposta di Renaissance At Home
Everything was good, however I think a choice of delivery to the room of your choice should be offered as The radiators are very very heavy.
Excellent service and communications all round
no hassle in buying a lovely cast iron bath
Very quick service and quality goods would highly recommend this company.
Excellent communication and service. Very happy with the product
Absolutely amazing bath. Gorgeous, superb quality, can't recommend more highly. I would definitely recommend them and definitely recommend the white glove service as you wouldn't believe how heavy it actually is.
Really lovely bath, taps and radiator. I'm very pleased.
Good quality product. Easy purchase process and very accommodating delivery options.
Amazing fireplace. Tool a chance ordering as not sure what it would look like in real life but am thrilled with it. Would have paid full price happily but on sale even better bonus. Delivery delayed but this down to mistake by delivery company but in the end they were really helpful. All in all great experience
excellent service,price,delivery
very pleased will definitely use this company again
Very good, reasonably priced and good quality would defo recommend.
I had to cancel an order and it was no problem and money refunded 👍
I bought a solid oak fireplace surround online from Renaissance Radiators. I asked questions over the phone before I ordered and these were answered in detail. The item arrived quickly and was very well packaged. I am really pleased with the quality of the item and it looks fantastic in my living room. Exactly what I wanted and a very reasonable price. Thank you. Highly recommended.
Great communication and the goods are fabulous. Very happy with purchase
I have recently bought a cast iron bath and radiator from Renaissance Radiators, and I can't recommend them more. The quality is amazing at a price that I don't think can be matched - I did a lot of research! When I had made my order, there was a small mistake - my fault - that was very easily corrected by one quick phone call. The company stayed in touch via email and everyone was so friendly and helpful. The bath is so beautiful (and comfortable) with solid brass taps and waste that are things of beauty in themselves! The radiator is the old-fashioned square type, and when it was delivered to the road outside our new house, all the neighbours came out to admire it - and sit on it! I know it is going to be a beautiful feature in our new sitting room. Huge thanks for a lovely service and beautiful products. I couldn't be happier!

Risposta di Renaissance At Home
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