Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Honestly, with the way I have been spoken to and treated by this company, I do not even want to leave one star, but you have to rate to leave a review. What absolutely miserable people at this company... Leggi di più

Valutata 2 stelle su 5

I was told that my replacement CPAP equipment would be covered by insurance after an initial payment and an acceptable level of use for about 10 days. I keep getting billed for the replacement mask et... Leggi di più

Valutata 5 stelle su 5

My Sim card results were not sent in a timely fashion for my health care provider to view so I switched companies. I am trying the nasal pillow instead of the mask used prior, so needed a bit of hands... Leggi di più

Valutata 1 stelle su 5

The “cPac” equipment was very imposing. The instructions provided by the Instructor were not. Going through how you put it on ONCE doesn’t make you confident you are doing it trght. BigBrother lookin... Leggi di più

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare
  2. anche in
  3. Farmacia

Informazioni fornite da varie fonti esterne

Who We Are Competency and compassion are our priorities. Not only do we offer top-of-the-line airway management devices and replacement parts, our highly trained and competent staff connects with our customers through professional, attentive servic...


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

876 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(876)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This company has been excellent to deal…

This company has been excellent to deal with. The previous company that I had dealt with had many issues that kept me in the dark as to whether or not I had products coming. I am pleased
with their services!

7 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Yes I would recommend this company to…

Yes I would recommend this company to anyone. Customer Service is very attentive to my issues. Ordering supplies are very easy. They came to my home to set up my machine and answered all my concerns.

7 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Home Visit

A visit to my home by Reliable Respiratory was very successful.
Your representative whose name was Laysa was knowledgeable, helpful
and professional. She had a great personality and was a delight to work with.
I have been dealing with this company for almost three years and have been
very satisfied with any issues that needed to be addressed.

6 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

Both of the customer service…

Both of the customer service representatives that I spoke with were very helpful, knowledgeable, professional and courteous.
Their answers to my questions were easy to understand.
The items that were suggested to me made perfect sense. I can't wait to try them.

6 febbraio 2019
Non scritta su invito
Valutata 1 stelle su 5

Talk to my insurer!

They’re having trouble billing me (insurance problem) and I’m getting multiple letters of past due balance every week, phone calls, emails... when you’ve been told by insurance you wouldn’t be paying anything out of pocket, past due balances are frustrating.

To add, the billing department as a whole isn’t particularly knowledgeable or helpful. I guess that’s where the bulk of my rating is coming from. I’m helping you try to get money and... too much

I’ll update if things change in a surprising way.

Edit: Nothing has improved. I’m having my insurer tell me over and over, I’m covered, they haven’t billed us... then they billed them... and they still keep demanding I pay for ... it’s convoluted. Just know that when they say “free”, they mean “well send it to collections if you don’t pay.” Again, I’ll update if anything surprising happens.

6 febbraio 2019
Non scritta su invito
Valutata 3 stelle su 5

I was sent a bill that was not submitted to insurance

I was sent a bill, that was NOT submitted to the Insurance company and stated that the balance was due and is my responsibility. I did not believe this was a correct statement. This was NEVER submitted to my Insurance Company. I had to call Reliable Respiratory billing department. The comment was made by the person on the phone, that someone there didn't do their job. No sorrys where exchanged for the inconvenience.

6 febbraio 2019
Non scritta su invito
Valutata 5 stelle su 5

I am on oxygen 24/7 and have had other…

I am on oxygen 24/7 and have had other companies handle my oxygen which would takes weeks to get! I have been left without oxygen several times by other companies. Reliable Respotory is exactly what it says!! Reliable!!! They are friendly and help you with anything! I honestly for the first time feel safe having Reliable Respotory!!

6 febbraio 2019
Non scritta su invito
Valutata 4 stelle su 5

Good service and responsiveness

I like the service that I have received from them. My only issues that I have ever had with RR is billing. It's not easy with insurance companies, but I received 5 bills this past fall all within a few weeks of each other all with conflicting information.

6 febbraio 2019
Non scritta su invito

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