Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Leggi di più

Valutata 5 stelle su 5

I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Leggi di più

Valutata 5 stelle su 5

Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento erotico
  2. Negozio di giocattoli erotici

Scritti dall'azienda

REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

622 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Haven't received my order yet

3 luglio 2019
Non scritta su invito
Logo di REGULATION

Risposta di REGULATION

Hi Scooby. I'm very sorry to hear you order is missing. Can you please forward a message with your order details to support@regulation.co.u? One of our team will assist you asap.

Kind regards,
- Pete

Valutata 5 stelle su 5

Great the package came ontime and the…

Great the package came ontime and the product are of great quality. I also had contact with one of the people from Regelation when they saw that I Tweeted that the sale started just after I placed my order which was very nice of them.

3 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Quality stuff

Quality stuff, handmade. Customer service is brilliant too, very helpful especially when making a custom item they don't have

1 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Regulation Groupie

Regulation is one of my favourite fetish stores and the makers to My "Long-Eared Friends" - (They would understand that bit!)
Many thanks and I will be "hopping" back!!!

9 giugno 2019
Non scritta su invito
Valutata 1 stelle su 5

IT'S TOO EXPENSIVE PAYING BY PAYPAL…

IT'S TOO EXPENSIVE PAYING BY PAYPAL FROM EURO AREA TO GREAT BRITAIN. EXCESS OF COMMISSIONS TO EXCHANGE EUROS INTO POUNDS. IT'S BETTER BUYING ONLINE IN EURO AREA. NO EXCHANGE COMMISSIONS AND CHEAPER PRICES. THE REST OF YOUR SERVICE IS ACTUALLY PERFECT. YOURS FAITHFULLY

10 aprile 2018
Non scritta su invito
Logo di REGULATION

Risposta di REGULATION

Hi Paolo,
I'm sorry your experience with us was only 1 star. Unfortunately, we charge orders in British Pounds as we're based in the UK. Paypal currency conversion rate is set by them or your card issuers and we have no control over this. They should display this rate fully during checkout but I'm sorry it was a surprise in this instance. I do hope you'll consider us again.

Warm regards,
Pete

Valutata 5 stelle su 5

Brilliant in store and online service

I recently purchased the RED sling, and was simply impressed by the friendly and professional service I received in store and online. I was able to collect my item straight away from store as I needed if for the weekend. The manager Russel had brilliant banter as well as a polite and professional manner. Thank you Machik from online helping me out and getting back to be so promoptly. I am. It the type to leave reviews however this time I had to. Simply great thank you

28 marzo 2018
Non scritta su invito
Valutata 3 stelle su 5

They sent the wrong item

They sent the wrong item. I am still waiting to receive the correct one.

14 marzo 2018
Non scritta su invito
Logo di REGULATION

Risposta di REGULATION

Hi William,
I'm very sorry you've received the wrong item. I believe Jesse from our support team has been in touch to help fix this for you. I'll request some store credit for you as an apology.

Warm regards
- Pete

Valutata 5 stelle su 5

Fast

Fast, helpful and trustworthy service. Really amazing at helping with all matters.

4 marzo 2018
Non scritta su invito
Valutata 1 stelle su 5

Still waiting on my items and a…

Still waiting on my items and a response to my emails. Almost a month now.

21 febbraio 2018
Non scritta su invito
Logo di REGULATION

Risposta di REGULATION

Hi Ciaran,
I'm very sorry you've not received your order. It was shipped on Feb 1st so should certainly have arrived by now. I can only find one email from you, dated today, but please be assured that our service team will look into the issue and get back to you to resolve the missing order straight away.

Warm regards,
Pete

Valutata 3 stelle su 5

Good and bad sides

Good sides:
I like gear that i received. Very fast delivery.

Bad sides:
Gas mask was very dusty inside, it was not cleaned before shipment. I had to use alcohol to clean it properly. A small torn of rubber inside, not cool, but is does not effect functionality.
Rubber collar was also covered in dust and on both sides there were covered in marks for cutting another collar. I couldn't get rid of all marks. Also rubber of collar smells burnt as very cheap rubber. Like it was made of used tire.

7 febbraio 2018
Non scritta su invito
Valutata 1 stelle su 5

Despite the requested items showing as …

Despite the requested items showing as being in stock - they weren't able to be despatched for a week. The same day desoatch if ordered by 12 clearly doesn't stand
I only found out I was t to receive my items after chasing up when they went part my etc
Staff member was not prepared to help - stating that the shop was unable to post items
I went to another site and bought the same items cheaper and they arrived the next day

7 febbraio 2018
Non scritta su invito

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