Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Leggi di più
L'azienda ha risposto
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Leggi di più
Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
Informazioni di contatto
13A Bateman Street, W1D 3AF, London, Regno Unito
- 02072260665
- support@regulation.co.uk
- regulation.co.uk
4,8
Eccellente
622 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
High Quality
High Quality, discrete packaging. Everything you need all in one place.
4 novembre 2019
Non scritta su invito
Very helpful
Very helpful, good staff and brilliant choice of products xx
2 novembre 2019
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Great staff and a very secure and…
Great staff and a very secure and efficient service... thanks!
1 novembre 2019
Non scritta su invito
Giving out personal information to random customer, No response from customer services. Buyer beware
When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.
8 ottobre 2019
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Risposta di REGULATION
Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.
Regards,
- Pete
Big fan here
I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.
In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!
As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.
Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.
7 ottobre 2019
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100% recommendation
Very quick order processing, great customer service and amazing product. 100% would buy again
4 ottobre 2019
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Love ordering from Regulation
Love ordering from Regulation, top notch items and fast international delivery.
1 ottobre 2019
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Quick process delivered to the store…
Quick process delivered to the store where I purchased another item. Great!!
20 settembre 2019
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Good quality products
Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!
4 settembre 2019
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Excellent speedy service and the pvc…
Excellent speedy service and the pvc vinyl suit is beautiful.
3 settembre 2019
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All went perfect.
17 agosto 2019
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very good quality for an affordable…
very good quality for an affordable price. Fast delivery, so everything is ok.
5 agosto 2019
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The staff are always so helpful and…
The staff are always so helpful and with a smile on their faces!
2 agosto 2019
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To long delivery time for my mask
To long delivery time for my mask! 7 weeks!
1 agosto 2019
Non scritta su invito
Risposta di REGULATION
Thank you for your feedback. We do have a long lead time for custom colour masks. They are made by hand and sadly we aren't able to manufacture them any quicker. We do make sure this is listed on the product page but I'm sorry you've been disappointed.
Kind regards
- Pete
Fast customer service and shipping
5 luglio 2019
Non scritta su invito
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