I used Regency FX for two home purchases, each requiring a transfer from the USA to Europe. I chose Regency FX for two reasons. First, their exchange rates are more favorable than those offered by tra... Leggi di più
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First time user of service. Initially skeptical because of too many scamming companies. James walked me through the entire process of setting up account to transfer even guided me when my bank messed... Leggi di più
Jamie Hodge was very patient in explaining the process of using an FX company. I found it challenging at times but Jamie always had time to talk me through everything during ordering and transfe... Leggi di più
Regency FX have a very hands on approach, with an account manager (in my case Toby) who are there to walk you through the process of setting things up. but then also for each transaction you want to m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at Regency FX we pride ourselves on our exemplary service in the currency conversion / FX space. Whether that's online, over the phone or if you want to meet us in our offices, we're here to look after you. As we are a dedicated currency transfer service only, it means we can keep our service lean and focused. This means we can undercut other offerings like high street banks. Also many other currency transfer services operate from big name locations whilst we focus on passing cost savings on to our clients. What sets our service apart is our unwavering focus on meeting and exceeding the diverse needs of our clients. We understand that every individual and business has unique requirements and we go the extra mile to tailor our solutions accordingly. Our team of experienced professionals combines expertise with a deep understanding of market trends, enabling us to provide you with insights, strategies, and personalized recommendations that give you a competitive edge. We offer quick and secure transfers, you can trust that your financial safety is our top priority. Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. Our transfer service is also lightning-fast, so you can rest assured that your exchange will be executed as quickly as possible. If you have any questions about the types of transactions we offer or the currencies we support, please don't hesitate to ask. We are transparent about the process and will work with you to ensure you receive the most cost-effective solution for your needs.
Informazioni di contatto
14/15 Lemon Street, TR1 2LS, Truro, Regno Unito
- 0800 041 8031
- hello@regencyfx.com
- regencyfx.com
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Well organized, transparent, efficient, personal.
The best
The best. 10/10
I’ve been working with Toby from Regency FX for just over 2 months. They were recommended to me by someone who is also transferring funds from around the world.
Absolutely amazing from the beginning to the end on every occasion. Clearly explain how it works without any of the jargon or pressure.
He kept things understandable at every point. Cannot recommend them more!
Regency FX offers a serviced solution…
Regency FX offers a serviced solution to currency transfers, in which Toby does an excellent job of communicating the process from start to completion & providing exceptional service. The rates are definitely competitive once you take into account the competition fees & charges
Highly recommended.
The human touch is welcomed
I was assigned a personal point of contact, Mason. He explains the process and stays in contact to ensure smooth sailing of my money. The human touch brings a touch of confidence and trust in a busy and sometimes confusing financial world.
I will continue to use Regency in the future.
New customer
My first time sending a large amount of money to my kenyan bank. Toby was really helpful setting up my account, updating me all the way and more importantly always available online (whats app as I was in Kenya at the time) to answer any questions or concerns. Good rates. Now the account is set up the transfer from my bank to my currency account should be less stressful. Be aware of compliance and money laundering regulations in the country you are sending to!
Ease of transfer of monies to a foreign bank.
I found RegencyFX to be extremely helpful and patient when leading me through my transfer of monies to my French bank for the first time. Nothing was too much trouble for James. I thoroughly recommend this company.
Great Service but not best rate
I’ve always used an online site in the past. However I was asked to use them on this occasion. The agent was incredibly helpful and responsive, but not clear with in documents needed which slowed the process. Also they initially quoted a rate lower than the online companies, the markets did move and the rates did fall, and they need warn about this. However, in the end when the transfer actually took place their rate was significantly less than what I’d have got online (which also offered to hold the rate). If you want to speak to a human would recommend but otherwise much quicker and more cost effective online.
An asset to the company 👏
James was super throughout the whole process. Very personable on the phone and despite having signed up with another broker when I first received his call, his organisation and persistence found me switching brokers happily. He knew his market well and is an asset to the company!
RegencyFX have been incredibly simple…
RegencyFX have been incredibly simple to deal with. I get great rates on my transfers and their personal service means there’s always a real person in easy reach every step of the way. Toby has been terrific, answering questions and proactively trouble shooting issues that could cost me money. Highly recommend.
Exceptional service I was kept updated…
Exceptional service I was kept updated with the transaction throughout and felt that my money was in safe hands
I would definitely recommend this company
Harassment.
I enquired about a property with Cle France. I am then bombarded with phone calls about exchanging currency. I have no need for this service so I did not reply to their voicemail messages. I have blocked in total 8 telephone numbers from the Truro Penzance area. And yet they still call and have also sent an email.
I replied saying I do not want their services and to stop contacting me. And today I received another telephone call.
Stop harassing people for business.
I moved across to Regency after having…
I moved across to Regency after having had some bad experiences with another currency exchange service provider. So far, Regency have been superb, having used them for 2 transfers.
A particular shout out to Toby who has been absolutely amazing in how approachable and helpful he has been - thank you, Toby.
James fully explained the process and…
James fully explained the process and was on hand to manage any queries and requests for information from the banks. He kept us informed throughout the transfer from euros to pounds and transfer to our uk bank.
Great customer service
Great customer service, quick funds transfer and swift updates on progress from James.
Jamie was efficient and polite
Jamie was efficient and polite. Would be five stars if Sciopay had stated their needs prior to the transaction, and not in retrospect, which almost lost me a property deal.
I used Regency FX after the sale on my…
I used Regency FX after the sale on my house in Spain they did a great job of helping me transfer my money from Euro to GPB, they kept me well informed during the hole process and made me feel at ease that they had my best interest in hand. Would recommend there services.
Multiple dealings
Multiple dealings with Toby, always positive. Toby goes above and beyond. Communication was fantastic and easy of the process was ideal. First time user and will definitely use Regency again.
the epitome of professionalism
We transfer 2 or 3 times a year, only small amounts, but we can’t help but be nervous every time.
To be able to trust a person and a company with your money is never easy but James acts with such clarity and is the epitome of professionalism (as well as the best rates) does instills trust.
Any concerns are quickly abated because the funds arrive in our account less than 30 minutes.
Excellent and could not recommend highly enough.
Regency FX Earned My Trust – A Special Thanks to Jamie
I really had a wonderful experience with Regency FX amd specially Jamie
Initially, I was scared of sending funds through them as such kind of experience turned out to awful sometime but I am impressed by their work and service.
A special thanks to Jamie m, whose support was instrumental in making the journey not only stress-free but also genuinely trustworthy. His transparent communication, in-depth knowledge, and consistent availability made all the difference. His guidance gave me complete confidence at every stage.
I highly recommend Regency FX to anyone seeking a dependable and client-focused service. Their commitment to excellence truly sets them apart.
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