Toby communicates with real clarity and builds trust throughout the process. You can see that Regency FX has put real effort into delivering great service, and it truly shows.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I used Regency FX for two home purchases, each requiring a transfer from the USA to Europe. I chose Regency FX for two reasons. First, their exchange rates are more favorable than those offered by tra... Leggi di più
First time user of service. Initially skeptical because of too many scamming companies. James walked me through the entire process of setting up account to transfer even guided me when my bank messed... Leggi di più
Jamie Hodge was very patient in explaining the process of using an FX company. I found it challenging at times but Jamie always had time to talk me through everything during ordering and transfe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at Regency FX we pride ourselves on our exemplary service in the currency conversion / FX space. Whether that's online, over the phone or if you want to meet us in our offices, we're here to look after you. As we are a dedicated currency transfer service only, it means we can keep our service lean and focused. This means we can undercut other offerings like high street banks. Also many other currency transfer services operate from big name locations whilst we focus on passing cost savings on to our clients. What sets our service apart is our unwavering focus on meeting and exceeding the diverse needs of our clients. We understand that every individual and business has unique requirements and we go the extra mile to tailor our solutions accordingly. Our team of experienced professionals combines expertise with a deep understanding of market trends, enabling us to provide you with insights, strategies, and personalized recommendations that give you a competitive edge. We offer quick and secure transfers, you can trust that your financial safety is our top priority. Funds are safeguarded by our FCA-regulated e-money partners at a credit institution. Our transfer service is also lightning-fast, so you can rest assured that your exchange will be executed as quickly as possible. If you have any questions about the types of transactions we offer or the currencies we support, please don't hesitate to ask. We are transparent about the process and will work with you to ensure you receive the most cost-effective solution for your needs.
Informazioni di contatto
14/15 Lemon Street, TR1 2LS, Truro, Regno Unito
- 0800 041 8031
- hello@regencyfx.com
- regencyfx.com
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Efficient and personalised service
I have used Regency FX a few times and have found them to be extremely helpful and efficient. This time I have been dealing with Toby and he has been in touch via WhatsApp and phone on a regular basis to help me with my transfer of funds. I would highly recommend Regency FX.
To class service
Another seamless exchange. James on point again taking care of exchanging my currencies and getting them into my bank account. Great service.
I’ve been dealing with Jamie at Regancy…
I’ve been dealing with Jamie at Regancy FX since June25 and it’s been a pleasure. Every month has been seamless. Jamie has broken every step of the transactions putting my mind fully at ease.
Extremely dissatisfactory services
Extremely dissatisfactory services. Registration is challenging with the systems not able to read photographs and pestering customers.
Hopeless experience overall!

Risposta di Regency FX
Great experience!
Toby was wonderful to work with - very attentive and I felt I could trust that everything was being handled properly. Thank you!
very happy!
James from Regency made everything go smoothly and very efficiently. He has a lovely manner and very helpful. Will definitely use again for future currency needs.
Jamie Hodge and the team at Regency FX…
Jamie Hodge and the team at Regency FX are always responsive, helpful and very thorough in their dealings with my foreign exchanges. I rate them very highly.
I have nothing but the highest praise…
I have nothing but the highest praise for the professional manner in which REGENCY FX have supported me at the outset over the past 18 months. In particular Jamie Hodge my account Manager’s approach is to always provide prompt and efficient service. He is always available to assist me in his always very pleasant manner and to provide great advice whenever needed. I recommend Regency and Jamie without any hesitation to any potential clients looking for FX Services.
Unbelievable service
Unbelievable service
Kind patience easy to understand and help you through the process
Would recommend you to everyone I know.
I will definitely use FX again.
Every thing is explained and you get exactly what they say.
Toby was so patient with me thank you.
Top FX firm & trader - Regency FX & Jamie Hodge
I have been dealing with Jamie Hodge since he took up his position as Senior Trader about 18 months ago. He is always very professional and responsive and goes the extra mile each time. Needless to say FX rates are always highly competitive with that added personal touch. Highly recommended and I will continue with Regency FX & Jamie moving forward.
Excellent and proactive service from James at FXRegency
James was great to work with. After transferring the funds, he kept me updated on the status and monitored the exchange rate as agreed. When he noticed the rate starting to trend downward, he quickly got in touch and suggested doing a partial exchange to bridge until there will hopefully be an upward movement in a couple of months. The exchange was handled efficiently and professionally, and the money arrived in the target account within hours. Really appreciate his proactive approach and fast service!
Rate drops as soon as they receive your money!
They provided a good rate over the phone on Monday (CAD$1.38 for 1 US), but as soon as they received my wired money the rate dropped by more than 3 points (just over $1.34)-- worse than the bank's rate. Even though the market exchange rate rose during this time period. There were no guarantees regarding how long it would take to receive this money back, and we didn't want to take the risk of it going past our closing date, so we just agreed to lose more than $3K on the exchange.
Bottom line -- it's my fault for trusting their 4.8 average score, instead of reading the individual 1-star reviews -- apparently this phenomenon is pretty common for them.
Simple and stress free forex transfers
I've been using RegencyFX for my forex transfers for a while now and have always had a positive experience. James Low has been fantastic to work with - he's consistently responsive, professional, and friendly, which makes the whole process so much easier.
The rates are competitive, and I appreciate the straightforward approach. RegencyFX has genuinely made forex transfers a breeze for me, taking away the usual stress and complexity. Would definitely recommend them to anyone looking for reliable foreign exchange services.
I was very impressed with the help &…
I was very impressed with the help & guidance I received from Toby - his manner was very professional & his explanations were first class. He made the exchange process - which initially seemed daunting to me - very easy & stress free - I would recommend to anyone
Money transfer review
Personal service was excellent and professional. Always get treated with respect and any questions answered. Transfer service quick and reliable with competitive rates always. Special shout out to Mason Taylor senior trader.
Superb!
Consistently outstanding service and incredible speed at transferring funds from New Zealand to South Africa and back. Highly recommended!
I’ve been working with Mason at Regency…
I’ve been working with Mason at Regency FX and couldn’t be happier with the service he provides. He’s professional, knowledgeable, and always takes the time to explain things clearly. Mason makes the whole process smooth and stress-free, keeping me updated every step of the way. It’s rare to find someone so reliable and genuinely committed to their clients, but Mason goes above and beyond every time. I’d highly recommend him to anyone looking for excellent support and guidance.
Friendly and helpful people
Friendly and helpful people offering guidance and advice throughout the process.
Very helpful support.
It was comforting to know that there is someone always there, paying close attention to my transaction. It was my first time using such a service, but it went smoother than I expected.
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