regalmaison.com Recensioni 350

Bought a cartoon production of a photograph as a gift. The delivery took longer than expected. The item was poor. The picture was not as described and looked nothing like the website had promised. When I complained their team took months to respond. They blamed AI and said this was to be expected. They wouldn’t accept any responsibility and refused a refund. The picture looked like a 3 year old had simply coloured the original picture in. Save your time and money and use a free AI app. I did and got a much better result. Avoid. Scam.

I want to start with don’t do it. It will never arrive you want get it I don’t care what there saling you I payed for an item it never came I gave them time to make it right they blow me off and said nope. So if u want to give who ever your $$$ do that just had them cash your not getting this item

I placed an order in January, never received (it’s now July). They claimed there was a problem with the contact details provided - the mobile number and address both correct. Refusing to resend or provide a refund (I want the latter), claiming their policy is they will do neither if the customer details are wrong. This is not the case. No evidence has been provided that the product ever existed or shipped. I live in a country where couriers always contact before delivery - there was never any contact on this delivery. A complete scam.

Ordered a plague and the number 8 is incomplete they will not send a replacement, as they say that's the font selected I do not select any font just typed in y address.
As other reviews have stated wish I had read them before I ordered

This company is a ripoff company, don’t waste your money with them.
Bought a picture and it arrived damaged and wrong message, they replaced it 6 wks later only to arrive damaged again, the company refused to refund me.
I’m still waiting for the third replacement but not holding my breath.
Word of advice never buy off the internet.

Ordered a door sign and waited weeks for it to be delivered only to find that they had used an incorrect address. No response to emails - do not waste your money. Says it is a USA company but eventually shipped from China.

I still have t received my order after 5 months of emails, they refuse to refund my money that i paid even though the product hasent been made

Absolutely disgraceful service🤨
I waited 17 days for an item to arrive which was packed in a flimsy light weight card box and also partially open.
The item was faulty so I informed the company that I required a refund.
They ignored this request babbled on about their terms and conditions.
I purchased via PayPal so remain hopeful that I can get a refund.
PLEASE don’t use this company….🫣

The product is very sub standard.The light fell off as the tape isn't strong or weatherproof. The back plate is warped. Customer service doesn't exist. Please do not order from this scam company.

DO NOT USE!!!!
SCAM!!
Instagram will not remove tier ads!
Scam they take your money but do not send you the product - it says shipped from china but never arrives - they don’t respond to emails and block you on social media if you try to write reviews on their posts !!!

Terrible service. They took my money right away and disappeared. I wasn’t sure if it was a scam as I reached out to them several times. Only until I got my credit card involved did they reach out. It has been 11 days and still no product. I asked to cancel the order and they won’t let me since it has been processed but not sent???? Do not buy from them!

Very disappointing experience – poor quality and no customer support

I strongly advise against ordering from this company. The product I received (house and street number sign) was of poor quality – the screws were too short and couldn’t hold the sign properly. I contacted their customer support multiple times, but received no meaningful response.

They completely ignored my refund request and have not resolved the issue to this day. It’s extremely frustrating and unprofessional. It’s been a long time now, and I had to order a new product from another company.

I will be reporting this to my bank and leaving negative reviews on all platforms. Avoid this company unless you want to waste your time and money.

Never received my order.
Fobbed me off saying they were chasing the delivery company, now no replies after asking for a refund.
3 months after initially ordering. Scam.
DO NOT ORDER

I wish I looked at the review before I made the order. It's the worst cheap product I have ever seen. It's not worth more than a pound. I throw this chip shit in the bin.

PAID FOR A SOLAR ADDRESS PLAQUE. IT'S BEEN OVER A MONTH WITH NO UPDATES OR PRODUCT. I REACHED OUT TO THE COMPANY AND THEY CLAIM THERE WAS NO ORDER MADE ? MY MISTAKE SHOULD HAVE READ THE REVIEWS BEFORE I ORDERED. SCAMMED AGAIN

Really poor product and aftercare. Ordered product for Mother’s Day which arrive really late and was a very poor representation of the actual advertised product. This was a bespoke item and when it arrived it looked nothing like the advertised items. I was refused a refund despite sending in photo proof and offering to return the product. Really poor product, service and aftercare to resolve a fairly straightforward issue. I would not recommend.

THREE PRODUCTS SENT AND ALL BROKEN.

Ich habe 3-D bild bestellt sehr schlechte Qualität und das Bild was gekommen ist sieht überhaupt nicht aus wie das Bild was ich denen zur Verfügung gestellt habe. Sehr sehr schlecht würde kein das empfehlen Fingerweg lieber paar Euro mehr bezahlen und in Deutschland das machen lassen.

So I finally received my picture of the moon phase and I paid for it to be gift wrapped and it was not and upon opening the box it came in the frame was broken so I will have to get it reframed and pay even more money. I was going to order from this company again but I will not ever order from them again! And I'm really upset that it took over a month for me to get this and then I receive it and the damn frame is broken! And their customer support takes forever to get back to you so zero stars.

Received a defective house sign. Apparently I should have let them know within 3 days.