Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Leggi di più
L'azienda ha risposto
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Leggi di più
L'azienda ha risposto
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Informazioni di contatto
4,7
Eccellente
113 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really great and reliable company
Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!
27 marzo 2026
Non scritta su invito
Absolutely great company!
Absolutely great company!! Probably some of the fastest shipping in the biz, never fails with competitive prices
4 luglio 2025
Risposta di Refresh Skincare UK
Thanks for the great review Liam, we're really happy to hear you're loving the Refresh difference. We always try and keep our prices as competitive as possible, and we offer free tracked UK delivery in 2 to 3 working days as standard for all orders over £30 :-)
Risposta di Refresh Skincare UK
Thanks for taking the time to leave us a review Fizza. It's great to hear you're happy with your skincare - we've been working hard on our packaging to make sure your order arrives in perfect condition every time.
Risposta di Refresh Skincare UK
Thanks for the review :-) We aim to please, so it's great to hear you're happy with our attention to detail. We hope to welcome you back to Refresh soon.
Never heard of this company before
Never heard of this company before . Thought i would give them a try . Prices reasonable , have only started to use their products but so far so good . Face cream seems nice and light .
2 dicembre 2025
Risposta di Refresh Skincare UK
Hi Evelyn, thanks for the review and welcome to Refresh! We're glad you found us, and great to hear you're enjoying your moisturiser. We hope to see you back at Refresh soon :-) If you have any suggestions for how we could improve to providing you with a five star service we would love to hear them.
Jon @ Refresh
Risposta di Refresh Skincare UK
Thanks for the review and amazing to hear that you're impressed with the service - we aim to please! :-)
Fabulous customer care!
As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice, plenty of choice and the prices are great. I have tried expensive brands over the years that have been a waste of time and money, and yes, I know skin is skin, no matter your age but, I'm excited to try this. The fact there is a person available to answer any questions I might have and advice that is personal to me is a huge bonus.
27 novembre 2025
Risposta di Refresh Skincare UK
Many thanks for the review Lynne :-) It was a pleasure to help you with your skincare choices, and hopefully you are starting to see some great results already. We're always here if you need any further guidance.
Not so fabulous made my skin sore an…
Not so fabulous made my skin sore an dry won’t be buying it again
6 ottobre 2025
Risposta di Refresh Skincare UK
Thanks for your review, and sorry to hear you've had a reaction to your order. We're always available at info@refreshskincare.co.uk to offer advice on any of the skincare that we sell. The routine set that your purchased included an eye cream containing Retinol. As per our website, you should be very cautious with using any product containing retinol, especially if you haven't used it before. Applying a high-protection SPF after using retinol is essential, and you should start off by only using it every 2 to 3 days until your are sure your skin is comfortable with its application. Over time, as your skin gets used to it, you can increase the frequency of application. Unfortunately, everyone's skin is different, and what works for one person may not work for another.
Such a great experience
Super speedy dispatch, well packaged, and fabulous product.
Communications were great from start to finish, just what you want when you are ordering online.
2 ottobre 2025
Risposta di Refresh Skincare UK
Thanks for the review :-) Great to hear that your skincare order is working for you and that you enjoyed the Refresh Skincare experience. If you haven't already, sign up for our loyalty scheme Refresh Rewards to earn points which can be cashed in for free gifts, money-off vouchers and more!
Jon @ Refresh
Μοναδική εξυπηρέτηση
Μοναδική εξυπηρέτηση
Περιποιημένο πακέτο
Ευχαριστώ πολύ refresh skin
Τα προϊόντα εξαιρετικα
18 agosto 2025
Non scritta su invito
Refresh is the way to go with your skin care routine
Great service, great product and would definitely recommend. I bought the Beauty of Joseon Ginseng Moist Sun Serum 50ml SPF50+. I purchased it in July and have noticed my skin feels hydrated especially after this gorgeous summer. Great price. I would recommend. So important to protect your skin all year round and not just the summer months. I pop this on and it sinks into the skin so I can then apply my make up and there is no residue. Try it :-)
21 luglio 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Hi Lucy, thanks for the review! And great to hear the BOJ serum has been working wonders on your skin :-)
Great seller!
No issues at all! Quick delivery with lovely packaging and handwriting note. Thanks
8 agosto 2025
Risposta di Refresh Skincare UK
HI Ana, thank you for taking the time to leave a review. We've been improving our packaging recently so it's fantastic to hear that you liked the way it arrived. We also use Royal Mail Tracked 48hr delivery as standard, as we know how important it is to get your order quickly :-)
Jon @ Refresh
Quick delivery
Quick delivery. Very pleased with my items ordered. Will definitely use again. Thanks Refresh
27 giugno 2025
Risposta di Refresh Skincare UK
Thanks for the review, and great to hear you're pleased with your new skincare. If you sign up for Refresh Rewards you can earn points every time you shop which you can cash in for free gifts, discount vouchers and free shipping coupons.
Jon @ Refresh
Quick delivery, excellent prices
Good range of products with good prices, arrived quicker than I thought. Will buy again!
28 giugno 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Thanks for taking the time to leave a review, and welcome to Refresh! There's free shipping - using Royal Mail Tracked 48hr - for all orders over £25 as we know there's nothing worse than waiting for your favourite skincare.
Jon @ Refresh
I found this beauty product help…very helpful to make dark spot
I found this beauty product help eliminate my darks spot. Thanks I recommend according to my experienced. Will order again
26 giugno 2025
Non scritta su invito
Bought and received with 48hours
Bought and received with 48hours. Really impressed and happy with my purchase.
21 giugno 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Thanks for your review. We use Royal Mail Tracked 48hr as standard - and it's free for all orders over £25 - as we know how frustrating it can be to wait too long for new skincare to arrive.
Jon @ Refresh Skincare UK
A bonus addition to the mature skin product range
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a welcome addition to my normal routine and I have enjoyed using the moisturisers. I will be trying out the retinol range in the near future . Mary E
30 maggio 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Thanks for taking the time to leave a review, and great to hear you're enjoying our moisturisers. We're adding new products all the time so follow us on social media or sign up for our email newsletter to be the first to hear about new additions!
Jon @ Refresh Skincare UK
Fantastic product arrived promptly and…
Fantastic product arrived promptly and really pleased thank you 🙏
12 giugno 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Great to hear you had a positive experience with Refresh - we aim to please!
Jon @ Refresh Skincare UK
What a find this website is
What a find this website is, amazing products, great prices and arrived really quickly. Cannot recommend enough.
4 giugno 2025
Non scritta su invito
Fast and Good
All the products arrived quicker than I thought, the packaging was good and all items were in great conditions.
I like the range of products and good prices. Will be shopping again!
22 maggio 2025
Non scritta su invito
Risposta di Refresh Skincare UK
Thanks for your review :-) Great to hear you've had a good experience.
Jon @ Refresh Skincare UK
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.