Used Reckon Accounts Personal for years to manage my finances, only to find that the moment my subscription expired, I was completely locked out of my own data. You don’t just lose access to th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Leggi di più
I love Reckon software have been using it for 20 years plus and I believe it is one of the best tools in the accounting software market. Jason in customer support was absolutely brilliant to deal wit... Leggi di più
L'azienda ha risposto
Extremely patient and helpful chap who assisted me today. Love not having to explain everything to a 'virtual assistant' first. Stayed with me online the whole way through and never showed that he los... Leggi di più
Dettagli dell'azienda
Informazioni su Reckon
Scritti dall'azienda
Online & desktop accounting software for businesses of all sizes, accountants, and bookkeepers.
Reckon is an ASX listed and Australian-owned company with over 30 years’ experience delivering market-leading solutions to small to medium-sized businesses and accountants & bookkeepers.
Informazioni di contatto
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australia
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
4,4
Eccellente
2380 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Problem sorted quickly.
Even though the expert had an accent, she was easy to understand and I was able to follow instructions without problems. She was very efficient and sorted the problem in a very quick time. She was friendly and professional throughout.
3 ottobre 2024
Technical Support Lacking
Who knows. I queried a problem with updating to 2024 Reckon Desktop, with an Error Code 14147 077923 quoted and have received no response to correct the matter.
I am 78 years old, a bookkeeper for 28 years and used Quickbooks/Reckon for 28 years. Love the stability of the program. Not at all happy with the technical support of the last few years. I find Reckon Community far from a worthwhile solution to solve problems. Trevor Chivell
2 ottobre 2024
Risposta di Reckon
Hi Trevor,
Sorry to hear you've been contending with a technical issue with your Reckon software.
I can see that 3 of our Reckon team members have commented on your post, offering assistance, but we haven’t heard back from you where we requested more information.
Could you please get back to us on your existing post in regard to this error. We’re keen to help resolve this issue as soon as possible.
Cheers!
Very be patients show you how to fix…
Very be patients show you how to fix the problem.
prelesional and friendly staff.
26 settembre 2024
A non-accountant learning a new program.
As a non-accountant learning a new program has had its challenges. Being able to get help in the learning process has made it possible for me to get this program working. I know I will need more help at some stage, but the program is getting easy to use as I learn a few basics, and I look forward to using it for many years.
26 settembre 2024
product is great and speaking to reckon…
product is great and speaking to reckon on phone to sort issues out very prompt and efficient.
26 settembre 2024
Good support and reasonable pricing
23 settembre 2024
Changing over
Excellent product. Good telephone and online help
Need a lower cost version of Reckon Plus
21 settembre 2024
the first person we spoke to 2 days ago…
the first person we spoke to 2 days ago didn't listen and had no clue
19 settembre 2024
Reckon one payroll support
Immediate response. Very helpful. Excellent service. Nice and clear advice.
18 settembre 2024
My customer service expert was helpful, knowledgeable and very patient
My customer service expert was extremely patient and knowledgeable and very willing to help. It was a good experience.
14 settembre 2024
Prompt reply to my query
Rohit replied to my query by email. A couple of days later he sent me another email asking how I went. This prompted me to read his first response and I was delighted that he also attached a video so I could learn a lot about recurring transactions.
11 settembre 2024
Problem resolved quickly in a courteous…
Problem resolved quickly in a courteous manner. Quick and easy to answer.
11 settembre 2024
excellent support
Reaching out to tech support for an issue I couldn't work out a resolution for. The answer came through within a few hours, with clear understandable instructions that sorted the issue.
10 settembre 2024
I got a quick response by email when I…
I got a quick response by email when I advised I was having issues with Reckon not displaying some screens
4 settembre 2024
Thanks to the technical team for their…
Thanks to the technical team for their help with quickly being able to talk us through our issues today with understanding.
2 settembre 2024
Come funziona Trustpilot
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