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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I had waited for months to hear an update and was finally contacted two weeks ago by Lauren. I was told there is new management now and the communication for the last two weeks has been brilli... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

STILL waiting to receive my payment. On the 9/9/25 I received a email from Anna who now doesn't work for the company....in this email are the following words..."We’re preparing your... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Be aware this company delays payment of funds. After talking directly with hmrc, Who confirmed the payments from them had been paid out directly too this firm . There still saying it’s two... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a rocky patch with poor communication and being left in the dark, Lauren reached out to me at the start of the year to let me know that the company had changed management and we’re committed to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Stesura di dichiarazioni fiscali

Scritti dall'azienda

At Rebate Mate, we're not just a business; we're a team of friendly professionals on a mission to help UK PAYE workers, just like you, claim the tax rebates you rightfully deserve. With years of experience, we've made it our goal to provide a seamless and transparent experience, ensuring you get every penny back.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 68% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I dealt we Cameron and he was amazing…

I dealt we Cameron and he was amazing from start to finish. My payout was really quick around 3/4 weeks!! I will be referring him to all my friends 100%. Highly recommend Tax mate and especially Cameron he was so on the ball with everything very professional and very friendly x

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Be very careful with this company very…

Be very careful with this company very little communication never respond to emails. All i got was email they on annual leave that was 2 moths ago i email 2 peopeb..They have left me to pay penalties terrible service.. they dont explane to you things properly when u can and cant clame correctly and they wont get it trouble you are. And if hmrc investigate you and find u clamed falsely you will have to pay back all by ur self rebate mate wont pay back fee you paid..

7 agosto 2025
Non scritta su invito
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Risposta di Rebate Mate

We are sorry to hear you feel this way about your experience. We pride ourselves on being responsive and clear in our communication, and it’s disappointing to learn that you feel we fell short in your case.

Regarding the penalty, we were never informed by you that this had been issued. If we had been made aware, we could have acted promptly to resolve it with HMRC — in many cases, such penalties can be removed when addressed quickly.

We take great care to explain the claims process, including what can and cannot be claimed, and our terms make clear that clients are responsible for ensuring all information provided is accurate.

We appreciate your feedback and will review our communication processes to ensure our clients feel fully supported at every stage.

Valutata 5 stelle su 5

Thanks to the team

Just been paid out my rebate. Couldn’t fault anything. Was kept updated all throughout and the process was surprisingly simple.

Thanks to the team

21 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service Rebate mate …

Rebate mate has been really grateful with my tax returns, from the start to the end. Very good with communication as well on every step. Thank you Anna for everything.

4 aprile 2025
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

Anna Williams from Rebate Mate was…

Anna Williams from Rebate Mate was great. From start to finish she was so approachable and helpful taking away all the stress in claiming back my tax. Contacting them was easy too via WhatsApp. I was informed every step of the way and once my claim was settled the funds transfered over quickly.

7 marzo 2025
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

What’s not to like

What’s not to like . Rebate mate did all the leg work after getting some details from myself and great communication from start to finish from Georgia . Thanks again can’t recommend this service enough 👍🏼

16 gennaio 2025
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

Spoke to Georgia

Spoke to Georgia, during this journey and she has been very helpful. She has kept me updated and honestly it’s a really good thing they have going on here and it helps people. Only advice ask that they don’t change your tax code or if changed, change back as soon as just so it benefits you 🙂🙂

13 gennaio 2025
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

Looked after by Joe

Looked after by Joe, really helpful and painless. Took a little longer than expected but was straight into my account when they had the rebate. Recommending to everyone I know!

20 dicembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

I would like to thank Anna at rebate…

I would like to thank Anna at rebate mate what a great lady thanks for all your help and advice thanks again kevin

5 dicembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave a review – we really appreciate it! We're glad we could assist you, and we hope to help again in the future.

Valutata 5 stelle su 5

Great service and great staff

Just received my tax rebate using Rebate Mate and couldn’t fault one bit. Great communication and friendly staff.

Thanks

8 novembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Valutata 5 stelle su 5

Friendly, Professional, Helpful

Everyone I spoke to was friendly, professional, and very helpful.
All queries were dealt with rapidly and patiently.
Came highly recommended and for good reason.

1 novembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Valutata 5 stelle su 5

Caitlin is fantastic

My rebate process was made clear and informative thanks to Caitlin! Caitlin is knowledgeable and always happy to answer any questions you may have (no matter how many there are). Couldn’t recommend Rebate Mate ( in particular Caitlin ) enough!
Thank you, Caitlin! 🙂

1 novembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
We are thrilled to hear how informative Caitlin was.
The Rebate Mate team

Valutata 2 stelle su 5

i hope I wasn’t scammed!

I recently had a call with Joseph Philips from Rebate Mate regarding potential eligibility for a rebate. Joseph was very polite and professional throughout the conversation, taking the time to thoroughly ask me detailed questions about my work history, schedule, and employment over the past four years. His approach was courteous, and he was meticulous in gathering information.

However, I found the process ultimately frustrating. After an extensive discussion covering my work schedule and history, I was informed I did not qualify for the rebate due to not having participated in work-related training outside my job. From my perspective, it would have been more efficient if this crucial eligibility factor had been addressed early in the assessment. This would have saved time and avoided unnecessary detailing if this requirement was a definitive disqualifier.

In hindsight, the structure of the assessment process felt counterintuitive. Spending time going over my work history only to discover that I wouldn’t be eligible left me questioning the overall approach. I trust this wasn’t a scam, but I would recommend a more streamlined and transparent initial screening question to help clients determine eligibility before investing time in a full assessment.

28 ottobre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for your honest feedback and for taking the time to share your experience with us. We’re pleased to hear that Joseph’s professionalism and thoroughness stood out, but we also understand the frustration you felt regarding the assessment process.

Our aim is always to provide a thorough and personalised review of each client's potential for a rebate, but we acknowledge that identifying key eligibility criteria earlier in the conversation could make the process more efficient. Your suggestion to streamline this initial screening is invaluable, and we’ll certainly take it into account as we continue refining our approach.

We’re committed to making improvements and truly appreciate your input, as it helps us enhance our services. If you ever have further questions or would like to discuss this in more detail, please don’t hesitate to reach out. Thank you again for your feedback.

Valutata 5 stelle su 5

Great service

Really lovely service and friendly help! I dealt with Anna and she was just so helpful and lovely!

5 settembre 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Valutata 5 stelle su 5

Amazing Service

Caitlyn who dealt with my claim was amazing. Kept it very easy to understand, took the details she needed and within a couple months I was sat happy with money in my pocket. Highly recommend the company for an absolutely stress free process.

6 agosto 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Valutata 5 stelle su 5

Very quick and efficient process

Very quick and efficient process. Anna was very professional and informative through all stages of the process. Would 100% recommend this company, thank you ❤️

22 agosto 2024
Non scritta su invito
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Risposta di Rebate Mate

Thank you for taking the time to leave us a review!
The Rebate Mate team

Valutata 5 stelle su 5

Great service.

Great service.

Always keep in touch throughout the entire process, you are never left in the dark. Always informative and clear in what is required. Would use again.

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

5 stars

Anna at Rebate Mate handled my rebate efficiently and professionally. Highly recommend her for smooth and hassle-free service.

5 settembre 2024
Non scritta su invito

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