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Answers were clear. However, time of reply seems to have been longer than desired. But that may be because they are trying to give an accurate and clear answer.

I love xencall because, when it was time to upscale my seats every one made the process very easy and I got done immediately

Great all in one service
Great staff
Same call service and trouble shooting
This is a company that stands by their customers

Tech Support is always helpful and accessible

The dialer is a good and gives very good performance

Billing is always helpful too

I have dealt with MULTIPLE dialer, CRM, and even created my own with my skilled developers for over a year... Once I saw an affiliate using Xencall I was hooked from day 1. He didn't offer the ALL in one system, it sold itself! My high power dialing and unorthodox system has had GREAT success, the support team that has been dealing with me has been EXTREMELY helpful in our communication to get my workflow perfected! I am happy to have found a team and system who have eased my stress and workload fighting with other companies! Thanks Xencall and I look forward to another successful year!!

It's been pretty good. On occasion have connection issues where we have to restart.

Much better than manual dialing. My assigned specialist, Matthew Seagle, has been very quick to respond to questions/issues. Functionality is good. The user interface could look better and be easier to navigate, especially for the manager account. They supply several videos with instructions for various things, but I think it would be better to just make it easier, more intuitive, in the first place. My agents like it. Much easier for me to manage callbacks, etc, when an agent is terminated or leaves. That's about it...it's worth the money.

It has a bit of a learning curve but their support staff is excellent and readily available for help. I highly recommend XenCall for your marketing needs.

great company helps us in every way possible

Xencall have been a great addition to business. I like the customization of everything. I feel more confident now because I have to tools or can create just the right call flow that I need so that no lead is left behind. I love the callback and calendar feature that counts down to when you need to call or follow up with that lead again. Customer support is fast and will quickly get all of your questions answered so that you can get back on the phones. It is a robust full service system.

I've been using Xencall for years in many different settings. I recommend it to everyone I know that has any need for VOIP service. The customer support is very knowledgeable and the whole staff very professional.

Best Customer Service one could ask for. Thank you always for making our lives easy. God bless you.

Customer Support is very polite and respond quickly. Many issues was able to fixed because of them!

Maria is great and has been a huge asset in our joining Xen Call!!!

Thank you keep it up

Great CRM dialer platform that can be customized to how you do business. Tech support is great, and they offer a portal to all their customers that allows you to make "Feature Requests" to the dialer for developers to review, and if viable for the system, will get developed. They listen to their customers, which is a big reason why I love this dialer. They are very affordable and easy to work with in all aspects of the company. All in all, a great platform, supported by a ton of great people!

I have been using Xencall for over a year. I have recommended it more than 5 other companies. Great software, even better personnel.

Thank you, I make a lot of money using this dialer!

Chad Teague

great customer service and tech support. I have been a very satisfied
client for over 4 years The Dana West Group