I have high expectations, but Daryl Stoneage and Tyler Galaugher have genuinely exceeded them. Daryl, my account manager, has been an absolute wizard—always there when I need him, staying on to... Leggi di più
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I have high expectations, but Daryl Stoneage and Tyler Galaugher have genuinely exceeded them. Daryl, my account manager, has been an absolute wizard—always there when I need him, staying on to... Leggi di più
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I use Readymode for my call center. I have learned a lot over the months but the support and technical assistance that I get from staff member Yetunde is bar far the best customer service I have ever... Leggi di più
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Avi at ReadyMode has been consistently helpful whenever I have questions. Her responses are quick, clear, and useful, and I appreciate her willingness to help. Thank you, Avi, for the great support!
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Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to... Leggi di più
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Scritti dall'azienda

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.
Scritti dall'azienda

Vancouver, Canada
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have high expectations, but Daryl Stoneage and Tyler Galaugher have genuinely exceeded them.
Daryl, my account manager, has been an absolute wizard—always there when I need him, staying on top of things, and making sure I’m taken care of.
And Tyler has been brilliant on the technical side. He understood exactly what I needed and got everything sorted out quickly.
Honestly, 10/10 doesn’t quite capture how happy I am with the support I’ve received. Thank you both so much!

Risposta di Readymode
I use Readymode for my call center. I have learned a lot over the months but the support and technical assistance that I get from staff member Yetunde is bar far the best customer service I have ever had. She is patient, thorough, and extremely educated in Readymode. If you want the best customer service speak with Yetunde at Readymode!

Risposta di Readymode
Avi at ReadyMode has been consistently helpful whenever I have questions. Her responses are quick, clear, and useful, and I appreciate her willingness to help. Thank you, Avi, for the great support!

Risposta di Readymode
ReadyMode has been a great fit for our team. It makes managing our calling workflow easier and helps us stay organized throughout the day. Overall, we’ve had a positive experience and would recommend it to other teams looking for a straightforward dialing solution.

Risposta di Readymode
Been with Readymode for over 2 years now and has helped run our business til this day, great company and will be with them for longer.

Risposta di Readymode
Readymode is by far the best dialer out there trust me. I’ve been in the business for over 25 yrs and went through every other dialer on the market. It’s super fast and works perfectly to deliver calls to your agents in a rapid succession. If you want a dialer that’s fast and very easy to manage your #1 choice should be Readymode!
Very easy to use. The logo is cool and the colors are as well.

Risposta di Readymode
Kristen with the integrations team is amazing. When she could have said no she stepped up and said yes and helped our company get all of our software's integrated. Highly recommend the Ready Mode Team and Software.

Risposta di Readymode
This dialer is absolutely amazing once you get it set up.

Risposta di Readymode
TERRIBLE COMPANY!!!!Service was cancelled months ago and I'm still being charged
One of the worst services I’ve ever used in my life
Easy set up,readymode IQ, have increase our sales and is the best predictive dialer in the market, we went from 5 seats to 25 seats in 1 Year, We tried all the dialers in the market and this is the best one for cold calling outgoing for Home Improvement,Real Estate,Insurance, for a virtual call center. The Autopilot feature is awesome it selects the right DIDS and it cleans it automatically.
Roofing Contractor Leads LLC

Risposta di Readymode
Worst of the worst! I am an assistant manger who had to send employees home because of this very unreliable company. At times the dialer went down for a day at a time. My manager finally listened to me and switched to a competitor. Our lawyer is going over the contacts as I write this. They cost our company a significant amount of lost resources.
This review asked for the date of experience. There are many. They deserve 0 stars.

Risposta di Readymode
very bad company to work with. scam like tactics and very very bad service.
ReadyMode has been nothing but disappointing. The billing department never explained hiatus renewal charge without authorization or clarity, and support is impossible to work with they are focused on selling you new fees and no one takes ownership of issues. I wouldn’t recommend this dialer to anyone who relies on consistent service or transparent billing. I would strongly caution anyone considering this platform—there are more reliable dialers out there with far better support and transparent billing.
Love our account Rep Lucas and Great Tech Support.

Risposta di Readymode
I have had 2 account executives come and go before Rodney came into my life. Rodney is the best husband who always replies timely and efficiently! He never rushes me with our on the spot meetings and really takes the time to sit and listen so my problems actually get addressed. Followed by a prompt execution of whatever needs to happen! Rodney and Carl are Amazing!

Risposta di Readymode
Nothing but red flags from the start. Was recommended to this company by my Va. After my experience I wouldn’t recommended them to anyone. Stay away. Far far away.
1) The demo call was weird. Guy didn’t turn on his cam. Would’ve been more personable. No one likes to talk into a black void.
2) Couldn’t try the software before purchase, because no trail period. Asked about assistance with setup and onboarding. Was told I would get a webinar link to be shown. Asked if I can get that beforehand make sure I’m comfortable with the system and purchase. Told no it’s proprietary information and tool….we built it from the ground up.
So what??? Is everyone other company just copying each other??
You want me to pay $200 a month without any ramp up time or testing out the features…another red flag.
3) Asked about the pricing and the difference between 150 and 200. Only real difference is the number of lines you get. Which are suppose to be fresh and reduce spam likely calls. Asked how well that actually works told it works but will still get the spam likely results….
After purchase: Va and I run a test since all calls were going to voicemail. Called my phone with a fresh number and it was spam risk. On the 1st call great! So much for number health.
They charge $5 a line then a monthly maintenance on the basic plan, which they say at this point their clients go with 200 plan. Who wouldn’t with the cost of $5 a line!!!
I asked how many people can use the license. It’s one license one seat. I assumed with the multiple numbers and lines more than one can use it. Not the case which is fine if industry standard.
As a manager to listen in to calls or barge in gotta have a separate license.
Asked when do you get a break in pricing. 10 licenses or more than you get dedicated support. Cool gotta spend 2k a month to get a deal and real support.
4) Account manager is the busiest person in the world. Tried to reach out with concerns and set up before paying. No idea what the next steps were after the demo.
To his credit that’s the only time he reached out immediately. Unfortunately couldn’t talk because I work a 9-5 job, in sales mind you. Said would give me a call back in 2 hours never did.
So I paid regardless needed to get it set up so my Va can make the calls. Why keep dragging our feet. My mistake I should’ve just waited.
Once we paid the switch flips. What was mediocre service turned into trash service.
Va couldn’t make calls on day 1. Had to get in with tech support which was able to help her. Which is great! Company not all bad.
When you try to reach out to the number they call you from it doesn’t work!!! They used their own dialer which is weird. Never know who is calling. Sometimes it says ready mode or other times some city in Cali.
Asked my account manger for his direct line wouldn’t give it to me. Had to ask multiple times. When he finally does his response is I’m busy I have meetings. Let me know ahead of time.
Not the 1st time he lets me know he’s busy. I get it. I tell him I’m trying to work with you here asked for the office hours since he’s busy but if you’re too busy get me a new manager. Keep your commission I just need assistance.
He sends me tech supports hours.
At this point I’m done both with the company and account manager. For such a short period of time it was awful. Hopefully this cautionary story helps.
Don’t know if I’m asking for too much from an account manager. I use to be one and get the everyday struggles of it but jeez.
Never seen a person who couldn’t care less about new accounts. Guess it’s a number game for them. Get as many sign ups take the initial cash. If people fall out who cares. And the ones that stay are your cash cows. Just my feelings on it.
Anyways going to drop them and try out a few options with trial periods. There are cheaper options out there. Usually don’t go for the cheapest because you get what you pay for, however I didn’t get much for what I paid.
Nothing but headaches and emails saying check the links if you’re a self starter…
Buyer beware! On top of the fact that the user interface looks so very 2010 and is far from user friendly, they upsell you 50 phone numbers, then the next bill charge you again for those numbers whether or not you asked for them. Then you decide to cancel and they hit you with a 30 day notice of cancelation meaning that you will be billed again. If and when we go back to cold calling, if this is the only company left with multi-line dialing, we'll opt away from cold calling. Any of the other choices can't be as bad as this service is.

Risposta di Readymode
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