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Valutata 5 stelle su 5

I’ve been using REACH for gardening services for over six months now, and I’m very happy with the work they do. The gardener visits every two weeks to keep my garden well-maintained. They take care of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Reach services have been great. They have been very attentive with your request and suggest the best possible solution. They listen to their customer requirements and ensure they deliver with quality.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Reach is my first choice for any handyman, electrical and plumbing needs. Their skilled team and commitment to customer satisfaction make them stand out. Reach Rajesh is the single point contact t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been using REACH for weekly domestic cleaning and occasional gardening services for over five months now, and I’m very happy with their services. Olesia, the cleaner, does an excellent job every... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Manutenzione immobiliare
  2. Elettricista
  3. Tuttofare
  4. Servizi di pulizia per la casa
  5. Servizio di trasloco e immagazzinamento
  6. Idraulico

Scritti dall'azienda

REACH is an online home service platform designed to bridge the gap between consumers and tradespeople in the home improvement and maintenance service industry. For Consumers, REACH provides a hassle-free way to connect with trusted, vetted, and reviewed tradespeople in their local area. The platform offers features like transparent pricing, instant scheduling, and a service guarantee, covering a wide array of services from plumbing to PC & electronics repair. For Service Business Owners, REACH offers a platform to receive job notifications, gain additional online exposure, and manage their business efficiently with a suite of tools provided in a free small business management app. The platform is free to join, with no monthly fees or charges for leads, and provides numerous benefits like a free online booking website, real-time notifications, automatic invoice generation, secure online payment, and more. In essence, REACH aims to streamline the process of hiring and managing home service needs for consumers while providing tradespeople and service business owners with a platform to manage, grow, and run their business effectively and efficiently.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

83 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(83)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Laminate Flooring and Bathroom renovation Services

We used Reach for renovating our property in Redhill and were well pleased with the end result. Rajesh and his team did a fantastic job and managed to complete the project on time. I would whole heartedly recommend Reach to friends and family .

12 giugno 2024
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Risposta di REACH

Thank you for trusting us to deliver the renovation services at your Redhill property! A big thanks for your kind review and recommendation—it means a lot to us. We look forward to working with you again in the future!

Valutata 5 stelle su 5

Prompt and quick…

Rajesh and team were prompt and quick in fixing my electric boiler issue over the weekend.

5 ottobre 2024
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Risposta di REACH

We’re glad we could promptly resolve your electric boiler issue over the weekend. Replacing the Heatrae Sadia Megaflo heating element, replace the burnt cables, and adding a timer switch should ensure consistent hot water going forward. We appreciate your trust in us and thanks a lot for your kind review and recommendation

Valutata 5 stelle su 5

Roofing and handyman

I have Jared Reach twice, one for a relatively bigger roofing job as there was considerable leaking from the roof. Rajesh was very attentive to my requirement and send me a roofer who gave me 3 options to tackle the problem. He also gave me assurance that if the issue was to recur he will fix it at no additional cost for a year. He fixed my roofing issue and it’s been now close ton4 months and there has been no leak inside in spite of one of the wetter summers we have had
I recently also used Rajesh services to fix my side entrance door and fix a sink pipe. Again was attended to professionally and job done within the time and at a reasonable price
I would definitely recommend Reach for any aspects of your home needs big or small

4 ottobre 2024
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Risposta di REACH

Thank you so much for your kind review and for choosing REACH for both your roofing and handyman needs! We're glad to hear that the roofing fix has held up, especially during the wet summer, and that you were satisfied with the side door and sink pipe repairs. It’s always a pleasure working with you, and we truly appreciate your recommendation!

Valutata 4 stelle su 5

Reach team cleaner came on time

Reach team cleaner came on time. She have done amazing cleaning and she was polite. Very happy to utilise reach services

4 marzo 2024
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Risposta di REACH

Thank you so much for your kind review, would love to offer other services we offer to your home.

Valutata 5 stelle su 5

Excellent professional cleaning of end of tenancy

Professional cleaning. Good arrangement, good price and good service. Well done.

1 ottobre 2024
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Risposta di REACH

Thank you Kam for your kind words! We're happy to hear that you were satisfied with the end-of-tenancy, window & professional carpet cleaning service. It was a pleasure working with you, and we're glad everything went smoothly. If you ever need our services again, feel free to reach out. Best wishes!

Valutata 5 stelle su 5

Has been very helpful in advising the…

Has been very helpful in advising the solution and best thing was arrived ontime. Happy with the outcome.

25 settembre 2024
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Risposta di REACH

Thank you for your kind review! We're glad to hear that you were happy with the solution we provided and the outcome of the tap replacement and pipework. It was a pleasure to assist you, and we're always committed to arriving on time and delivering quality work. Feel free to reach out for any future home maintenance or improvement needs!

Valutata 1 stelle su 5

Bad building work and service

Not a building service.
Over all poorly managed.
Not following specifications and making up the build as it develops.
Would not recommend for building services - outdoor room/summer room construction.
We have not used this company for cleaning or maintainance therefore can not comment on those specific service.
Update: damp patches on the celing within a month of the build, with first proper autum rain.
Fixed roof window has been installed in a poor way leaving big gaps on the side and very less top coat to ensure fibre glass roof sustains the weather impact.
Apart from the cost we have to bear, it is additional stress.
Reply to accussation from Reach:
1. Calling a client difficult, when you are not able to deliver the right build within agreed time span. Quite pathetic.
2. We never asked for a lower quote, you had right to provide a higher quote if you thought that the build would cost more. So, expectation is that within the quoted price the correct build will be delivered. Therefore mentioning what it may have costed us if we went with other builders is an assumption and not even applicable to the review.
3. We agreed 4 sides rendering. After erecting the structure and mid way into the project, you informed us that only the front of the room can be rendered. It is not just aesthetic but practically rending protects the building, and you did not decrease the quote to compensate our loss.
You kept blaming your work force for the follies - you called experienced builders.
4. The work took 3 weeks more to complete. You kept arguing about clearing the rubble and insisted that we left the skip outside our house unattended for more than a week while we went on holiday, and not accepting that insurance does not cover damage done to property due to unattended skips.
Currently:
5. The floor boards and not levelled due to the unlevelled floor, and we have to now get it rectified before using the room, you provided a solution you have searched on internet and not a firm workable solution. You had till 5th September to sort it out but you did not.
6. The render on the front at the lower half has started to crack already.
It is a shame how you boast about the service you provide to clients and are incapable of accepting the mistakes and understanding the loss to the client.
It is our experience with 'Reach' and for building purpose we would not recommend this company.

5 settembre 2024
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Risposta di REACH

Dear Deep Shika,

Thank you for sharing your feedback. We take all feedback seriously as it helps us improve our services. However, I would like to address some key points in your review.

Firstly, you were fully aware that this was our first building project, and despite that, we worked diligently to deliver a high-quality 20 m² outbuilding with GRP roofing, 3-panel windows, a double garden door, and a skylight—all at a competitive cost of £16,500, which is significantly lower than the £20,000 quoted by your previous builder. The final build is valued at over £22,000 in today’s market.

We worked with an experienced builder to construct your outbuilding, adhering to all standard building practices. Your allegations are without merit, and we welcome any third-party review to independently assess the quality and process of the build. I must also point out that throughout the project, you were quite difficult to work with, often setting limitations that made it challenging to meet your expectations. Moreover, we had to constantly ask for payments, despite delivering the work according to the agreed payment plan, which added unnecessary delays to the project. Despite these challenges, we completed the work to maintain our high delivery standards.

As of now, there is an outstanding balance of £1,000. Once payment is made, we are happy to address any remaining concerns.

Our aim has always been to provide quality service at a fair price, and we’re proud of the work we delivered. We remain committed to resolving any issues, provided payment terms are honored.

We highly value our reputation and strive to meet our customers' expectations, but we also seek to work with clients who are committed to a fair and smooth process.

Valutata 5 stelle su 5

Artificial lawn & landscaping:

Reach services have been great. They have been very attentive with your request and suggest the best possible solution. They listen to their customer requirements and ensure they deliver with quality. The work was delivered with very good quality and on timely manner. The communication has been very clear and prompt. The team is good and always place customer first and can also go an extra mile to deliver. Would highly recommend Reach.

15 aprile 2024
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Risposta di REACH

Thank you so much for the opportunity to redesign your garden with porcelain tiles, artificial grass and with outdoor lights. We truly appreciate your review and your recommendation. Look forward to assisting you again in the future with any home maintenance or improvement services.

Valutata 5 stelle su 5

Gardening Services

Reach Biz arranged for garden cleaning service at very short notice. The gardener arrived promptly and worked meticulously cleaning my overgrown garden and weeds, all in 4 hours.

1 agosto 2024
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Risposta di REACH

Thank you, Akshatha, for your kind review and for repeatedly choosing our services. We're truly grateful for your trust and look forward to assisting with your future home service needs!

Valutata 5 stelle su 5

Good cleaning service

Good cleaning service

16 settembre 2024
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Risposta di REACH

Thank you so much, Anitha, for trusting us to keep your house clean with our regular cleaning services. We truly appreciate your support!

Valutata 5 stelle su 5

I used reach to get EPC done recently

I used reach to get EPC done recently. The process was smooth and hasle free from the beginning. Appointment booking, answering the queries, liasing with me and the surveyor, the entire process is run quite efficiently. Looking forward to work with reach in future. Thank you.

19 agosto 2024
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Risposta di REACH

Thank you Bhushan for your kind review! We're delighted to hear that you found the service process smooth and hassle-free. We truly appreciate your trust in REACH and look forward to working with you again in the future.

Valutata 5 stelle su 5

Cleaning Services

We used REACH recently to have our rental property cleaned before the start of our tenancy. We had a very good experience, and would definitely recommend them. The services were excellent - the cleaner was prompt, polite and covered all the areas that we asked her to clean, to a good standard. It was a bit tricky to communicate at the start as the cleaner didn't speak English, but she did understand the key words and we got there in the end. We'd definitely use them again in the future.

16 agosto 2024
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Risposta di REACH

Thank you so much Swathi for taking the time to share your experience with REACH! Your recommendation means a lot to us, and we’re delighted that you would consider using our services again in the future. If you ever need our help again, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Carpet cleaning & Plumbing

Quick turnaround, peace of mind. Excellent tradesmen they provide. Used them twice.

13 agosto 2024
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Risposta di REACH

Thank you so much Mamallan for your kind review and repeat booking, looking forward to help you with any future home maintenance or improvement services.

Valutata 5 stelle su 5

Flexible, professional and timely service

We used the service multiple times prior to renting our house. We used for professional cleaning, carpet wash and rubbish removal. The team is very responsive to messages, approachable, flexible and provides timely service for all needs related to house.

I will definitely use the service again. Good luck.

28 luglio 2024
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Risposta di REACH

Thank you so much for your wonderful review! Your kind words about our responsiveness, flexibility, and timely service mean a lot to us. We look forward to serving you again in the future. Thank you for choosing us and for your continued support!

Valutata 5 stelle su 5

End of tenancy cleaning

Rajesh and his team were very helpful, organised and carried out their work efficiently. Our end of tenancy cleaning was smooth and swift! He offers various other services too and he recommended various ideas that we needed his opinion on.

22 luglio 2024
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Risposta di REACH

Thank you so much for your kind words! We’re delighted to hear that you had a smooth and swift end of tenancy cleaning experience with Team REACH. We look forward to assisting you with any other services you may need in the future. Thank you for choosing us!

Valutata 5 stelle su 5

Plumbing, Boiler & Gas Safe Certificate

I've used REACH for a plumbing job at my home and a boiler service with a gas safety certificate for my rental property. Both times, the engineers were prompt, professional, and did fantastic work. The cost was reasonable, and I highly recommend them for home maintenance services.

13 febbraio 2024
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Risposta di REACH

Thank you so much for your kind review SJ! We're glad to hear that you were happy with our service delivery. If you need anything else, feel free to reach out.

Valutata 5 stelle su 5

Excellent Service at the shortest notice possible

I reached out to Reach as I needed a cleaner at a notice of 3-4 hours to come over to my place.
Not only did she arrive on time but did a fabulous cleaning job.
Thanks to the team for this wonderful service

25 giugno 2024
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Risposta di REACH

Thank you Debarati for your review! We're glad to hear that our cleaner arrived on time and did a fabulous job. Your kind words mean a lot to us. If you need any more services, we're always here to help.

Valutata 4 stelle su 5

Washing Machine Repair

REACH has reached us quickly and scheduled the appointment at my tenant's convenience. The service engineer was knowledgeable and solved the issue in no time. I strongly recommend REACH for any repairs or property maintenance needs.

3 luglio 2024
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Risposta di REACH

Thank you for your review Elan! We're glad to hear our service engineer was able to quickly and efficiently repair your washing machine. If you need any more repairs or maintenance, we're here to help.

Valutata 5 stelle su 5

REACH is highly recommended!!RAJESH has been very helpful

RAJESH has been very helpful in all the discussions I have had with him and he has gone above and beyond to make suggestion, help on what ever capacity he can.. We have also used Reach's cleaning service and very professional, neat and clean experience.. Highly recommended

11 luglio 2024
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Risposta di REACH

Thank you for your kind review! We're delighted to hear that you had a great experience with our cleaning service. Your high recommendation means a lot to us. If you need anything else related to home maintenance services, we're always here to assist.

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