RC Willey - Summerlin Recensioni 452

The whole buying process was excellent! Tony Lew was absolutely a pro ! Delivery process was as promised Thnk u again !

I accomplished everything I had intended while making a purchase of a Pinball Machine online in the store with the assistance of the sales associate, Daniel Zuniga. Everything on my check list was addressed with the transaction completed competently and correctly. I am a satisfied customer that is excited to receive my brand new Limited Edition Stern Pinball Machine delivered to my home in just a few days from now.

Everyone was very professional and very helpful

Website was easy to navigate. Delivery was exactly the time they said it would be.

Very good experience
Only problem that I incurred was knowing if my product will be assembled. I did sign up for the deluxe program with blue card service. Nothing shows assembly is approved or not.

So easy . Very impressed

Telephone questions were answered very quickly and product information was complete and accurate on line.
Ordered recliner at 2pm on Thursday and picked up at 10:30AM Friday
Will be back for any more furniture I may need

Our sales rep Karl was very helpful. Deliveries went well and even when we had to exchange an item there were no issues.

Was A Little Trouble Printing, And Locating My Online Order, But Was Resolved. Associates Nice!

Very easy to shop and select the items that were perfect for us, and Nicole Cervantes was very, very nice & helpful.

Thank You for you great associates.

I’ve purchased appliances from Home Depot and Lowe’s in the past. They literally have the worst Customer Service ever I will never go back. As for RC WILLEY, I have purchased several furniture items and a TV in the past seven years. From now on, I will purchase all of my large appliances as well. The best Customer Service ever from Jessica Luna. Thank you:)

Horrible resolution to my problem. I deserved a credit/refund of 140.00. Was given 90.00. Ask Adam what happened. His manager sucks and I won’t be back.

Eric, the sales associate, was very helpful and pleasant to work with. The whole process went smoothly under his guidance. Thank you!

We have always had a quality experience over our 15(ish) year history of carpet, furniture and appliance purchases, but our most recent purchase of a dishwasher went above and beyond.

We always see Jamie in your Summerlin store for our appliances, and over the years he has been the most helpful and thoughtful client representative ever. He points us in the right direction for an appliance that will work within our budget, which is imported to our needs.

Most recently, there was a wiggle in receiving a $50.00 rebate. He understood the problem, and handled it very quickly! We couldn’t be happier with Jamie..

We will always come back as RC Willey customers!

The fact we couldn't get a credit increase to purchase a laundry center unit was disheartening and RC Willey lost out on a $1600 sale

Great people good services, will recommend

Great customer service

This is my first time ever purchasing from RC Willey. It’s actually my mom’s favorite furniture store. So when I told her I was looking for a new couch, she sent me here. This was after shopping at several other furniture stores that didn’t have what I wanted in stock that would actually fit my budget.
Michael (the salesman) was very helpful. I told him I was on a deadline and I needed my sectional before leaving town. He helped me to apply for a 12month no interest account and also the Blue Rewards delivery. This is the best delivery out of all the furniture stores I went to. They don’t contract their delivery people, they have their own employees. Blue Rewards delivery is only $99 but they take off $75 for your first purchase (so delivery came out to only $24 and it’s good for a year)! My sectional came in 4 days because they had it in stock. The delivery process was quick and they text you the day prior and the day of so you can track exactly where it is. The delivery guys set up my sectional in my living room and took away all the packaging. I love it!! I will shop RC Willey again with my Blue Rewards delivery.

We placed an order for the newest Electrolux washer and dryer after doing our research and the best price was at RC Willey. We scheduled delivery for October 28th. Issue with condition of washer and missing a pedestal. Had between 5&6 different delivery dates and attempts for various issues. On November 21st finally fed up with the process and receiving washers not in “showroom” quality, we decided to keep the one that was last delivered and asked the sales person for a discount (have photos of each delivery attempt) The issue was with the Electrolux company sending washers in boxes with water stains on the front of their washing machines. We spent over $3000.00 and expected to receive the items in “showroom” quality but that never happened. I understand it was a manufacture issue and our salesperson said he would continue to have them redeliver until it was right but after the 6th attempted delivery to receive the same thing over and over again, we just decided to settle with the last one we received.