I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy ordering o line & pickup was easy!! In less than a few hours I had my new purchase at home without having to go in store as I recently had surgery. GREAT EXPERIENCE!!
L'azienda ha risposto
I was happy that I could do curbside as I had my dog in the car. The delivery person had me sign the paper, put the box in the back of my car and went back into the store. I was curious of why he didn... Leggi di più
L'azienda ha risposto
My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di elettrodomestici
- Negozio di elettronica
- Negozio di materiali da pavimentazione
- Negozio di casalinghi
- Negozio di materassi
Scritti dall'azienda
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Scritti dall'azienda
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Informazioni di contatto
2205 N 1400 W, 84041, Layton, UT, Stati Uniti
- 801-774-2800
4,3
Eccellente
332 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service was outstanding
Customer service was outstanding. He went out of his was to help me.
6 settembre 2024
Risposta di RC Willey - Layton
Hi Dutchmn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always happy with RC Willey
Brendon was polite and well spoken, and clearly explained my credit on my account from a warranty. We have used RC Willey since the early 1980’s and have always been satisfied. Thanks!
5 settembre 2024
Risposta di RC Willey - Layton
Thank you for the 5-star review.
We appreciate your feedback and are glad Brendon did a great job for you.
Quick and easy service.
Easy to check that my purchase was in Layton location. Once we got there, it only took a 10 minute wait to get the mattress and went home.
4 settembre 2024
Risposta di RC Willey - Layton
Zee,
Thank you for your 5-star review.
We are glad your pickup went well and look forward to seeing you again soon.
Risposta di RC Willey - Layton
Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The wait Tim on the phone was 35…
The wait Tim on the phone was 35 minutes but other than that everything was great!
23 agosto 2024
Risposta di RC Willey - Layton
Hi Peggy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Angela is a wonderful person and very…
Angela is a wonderful person and very kind and helpful
20 agosto 2024
Risposta di RC Willey - Layton
Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Nice people
14 agosto 2024
Risposta di RC Willey - Layton
Thank you for the 5-Star review and feedback!
Excellent service
Excellent service today. Had a major hiccup with the delivery, BUT They fixed everything and took care of us within a few hours. So happy with the everyone involved. Especially Justin! Don’t know his last name I think in Layton store! Amazing help!
14 agosto 2024
Non scritta su invito
Risposta di RC Willey - Layton
Jodi,
Thank you for the 5-star review.
We appreciate your feedback and we look forward to seeing you again soon.
Good people Good service
The Greeters and sales people are always so nice and helpful our sales Rep was knowledgeable and very nice. We count on RC Willey for most of our big purchases so it’s nice to have someone be knowledgeable and helpful while making a choice Thank you
12 agosto 2024
Risposta di RC Willey - Layton
Hi Francis! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
WAY too many salespeople in the store.
WAY too many salespeople in the store. There were probably more salespeople than customers. It’s is quite annoying to be constantly stared at and followed around the store when just browsing. Leave me alone, when I am ready to buy or ask questions, I will let you know. Tell the salespeople to calm the hell down.
3 agosto 2024
Non scritta su invito
Risposta di RC Willey - Layton
Thank you for the review and feedback. We apologize for the inconvenience you have suffered when shopping with us. We will pass your feedback along internally, if you need any direct assistance, please reach out to us at 801-774-2800.
I was having trouble with placing my…
I was having trouble with placing my order online. Someone from the Layton office helped me place my order. I bought a desk ansld signed up for blue rewards delivery. My delivery date was set. I arranged to work form home on that day. My delivery didn't show up. I was told the order was in the system for Pick Up in another state and blue rewards was not on there. Had to do over. Now I have to figure out how to be home again. Several weeks.
3 agosto 2024
Risposta di RC Willey - Layton
We apologize for the inconvenience caused by your order and how it disrupted your schedule. We would advise you to pair with our online customer support for assistance in resolving your issue. They can be reached at 888-584-5156 option 1 and their hours are Mon-Sat 7am - 9pm MST
Risposta di RC Willey - Layton
Thank you for the5-Star review and feedback!
Terrible customer service and…
Terrible customer service and incompetent employees. I ordered a trim kit online. The delivery was fast. However, went we drove an hour to Malad, ID to install it in our new house and we discovered it was a box of pots and pans. We then drove a hour and 45 mins to the Layton RC Wiley to return it. We worked with a MANAGER to rectify the situation. He set it up to have the correct item be delivered on Weds. I called customer service because I received no communication regarding the delivery. Turns out the manager left the status in an estimated status. I called customer service today, spoke to a supervisor and the item is supposed to be delivered tomorrow. This is the second time this year this has happened to me. Both days I have taken off of work for the deliveries and received nothing. Their errors are costing me time and money. Additional, when I bought 4 large appointment is earlier this year, sales associate told me I would receive a rebate. When I started completing the rebate information, I found out that one of them didn’t qualify. I had to have 4 appliances in order to receive the rebate. We bought an additional appliance because we were told we would receive the rebate. I feel like I was lied to and the employees could care less about me. I will not be shopping at RC Willey’s in the future.
29 luglio 2024
Non scritta su invito
Risposta di RC Willey - Layton
Hi Kristie! I apologize for the inconvenience you have experienced. Our drivers did take a picture of the original delivery and we can see in that picture that it does state the box is for the pots and pans. We apologize for the mix-up. We recommend double checking your deliveries in case something like this happens. Our records do show that your replacement is scheduled for tomorrow, August 1st. Please call our customer service at 801-596-6950 if you need any other assistance.
Website showed same day pickup
Website showed same day pickup, when ordered it changed to 3 days later. False advertising.
12 luglio 2024
Risposta di RC Willey - Layton
I apologize for the inconvenience you have experienced. Our Layton store did not have the item you requested in stock, so it has to transfer from our warehouse in Salt Lake City. Please call our online help desk at 888-584-5156, option 1 if you need any assistance.
My salesman Mike Facer
6 luglio 2024
Risposta di RC Willey - Layton
Thank you for the 5-star review.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
It was easy to place the order
It was easy to place the order. When I had to call customer service to have the sales tax deducted, they were extremely courteous and helpful.
6 luglio 2024
Risposta di RC Willey - Layton
Hi Bruce! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Risposta di RC Willey - Layton
Thank you for the review and feedback on this. We apologize for the negative experience and for the inconvenience you have suffered. If you need to reach us directly for any assistance, please do so at 801-774-2800.
Great
Salesman was very courteous and knowlegeable. Great visit. Got dishwasher I wanted and already delivered.
27 giugno 2024
Risposta di RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Confuse the public on warranty - pay the first year twice?
RC Willey has a reputation - of confusion and inconsistency. Manufacturer has 1 year warranty. RC Willey offers 5 year warranty. My math shows 1 + 5 = 6 year total what I want. This is what sales guy said. Finance callback says 5 year inclusive of both. If sales and finance can't agree to start with what should be expected in the future? Simple sells. Confusion is doubt and sends me elsewhere.
24 giugno 2024
Non scritta su invito
Risposta di RC Willey - Layton
Hi Don! I apologize for the misinformation you received from your salesperson. The 5-year warranties we offer start from the date you receive the product. That means you have an additional 4 years of warranty, for a total of 5 years. Please call our customer service at 801-596-6950 if you have any other questions.
Making it better
We were given the wrong appliance at will call and Rc Willey took care of it quickly and accurately. There were a few more glitches, all unexpected. they made sure to take care of things to our satisfaction. All ended up well, the appliance we received had all the features we were looking for. They made sure to deliver to our home and we have a warranty from the manufacturers and from Rc Willey, we know they stand behind their product and support their customers and will be purchasing from them again in the future.
15 giugno 2024
Risposta di RC Willey - Layton
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.