RC Willey - Layton Recensioni 

347
•
TrustScore 4 su 5

4,1

2205 N 1400 W, 84041 Layton, UT, US

•

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

My experience with the flooring subcontractor was horrible. I was disappointed in RC Willey with the way they handled my account, and the 3 month delay in letting me know about an additional flooring... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brayden Sawyer was extremely helpful! He was friendly, knowledgeable and patient while helping me select new appliances. I appreciate all of his help! Thank you, Cindy

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di casalinghi
  4. Negozio di elettrodomestici
  5. Negozio di elettronica
  6. Negozio di materassi
  7. Negozio di materiali da pavimentazione

Scritti dall'azienda

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Scritti dall'azienda

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

347 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,1

Tutte le recensioni

(347)

978 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Only problem is that delivery is two…

Only problem is that delivery is two weeks out while app said it was in stock

31 agosto 2025
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Risposta di RC Willey - Layton

Thank you for the 4-star review Kathryn! Looking at your order it does appear that that item is in stock, however we have to transfer it over from our warehouse to get it delivered to you. We appreciate your patience while we work to get this product to you as quickly as we can!

Valutata 4 stelle su 5

The greeting of 5 people was a bit much…

The greeting of 5 people was a bit much and then when we asked where the lay boy area was, nobody went with us. That was bad, but the salesman was in that area was great. Should be a 2 star until the salesman. Now it’s a 4.

30 agosto 2025
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Risposta di RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback. Please call our Layton store at 801-774-2800 if you need any assistance.

Valutata 5 stelle su 5

Great salesman

Israel Campa, our salesman, showed us many sets and thoroughly gave us a lot of information.

24 agosto 2025
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Risposta di RC Willey - Layton

Hi Vi Ann! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

thanks

doing well.

20 agosto 2025
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Risposta di RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 3 stelle su 5

The salesman was great

The salesman was great, not too pushy, answered all our questions. We ordered a 7,000.00 FlexSteel sectional. When we went upstairs to the cashiers we were treated so rudely! We waited over an our cause we wanted to get the 12 month same as cash financing. She had miss spelled the information, we went up to her multiple times to see how it was going. Finally we needed to get to another appointment, so we said just call us when it’s approved. She never called!.., so on our way home we called the SLC office and gave them our information and within five minutes it was approved and ordered! The cashier never did make contact with us. She was rude and acted like we were just a bother to her. I really wanted to Dutch oven set, that you got if you bought over like 200.00 dollars. Never got it.

25 luglio 2025
Non scritta su invito
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Risposta di RC Willey - Layton

Hi Twila! I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback, and we will pass this information along for internal review. Please call our Layton store at 801-774-2800 if you need any other assistance.

Valutata 5 stelle su 5

Excelente service.


Excelente service.

4 agosto 2025
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Risposta di RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Great Experience

Showed up on time. Fast assembly. Very professional and courteous!

30 luglio 2025
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Risposta di RC Willey - Layton

Hi Holly! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 1 stelle su 5

I requested next-day pickup from my…

I requested next-day pickup from my local RC Willy, which, according to the website, was available. When I called that day, they informed me that you had it set up for 5-day delivery, or they could send it to the location I asked for in 4 days. The only option was to wait one more day and travel from Layton to the Salt Lake warehouse. Fix the website!

30 luglio 2025
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Risposta di RC Willey - Layton

Thank you so much for your feedback.
We apologize for the confusion with your recent order. We will send this over to our Web team so they can investigate what happened. However, if you need any further assistance please reach out to our online help desk office and they will be glad to assist you! You can reach them at,
(888)-584-5156
Option 1
Mon-Sat
7 AM - 9 PM MST

Thank you.

Valutata 1 stelle su 5

Awful Warentee Customer service gave …

Awful Warentee Customer service gave us 3 different answers. We were on the phone for over 2 hours the first time Customer service in the store tried to help but they are not trained ones in warranty. We were trying to to use the credit for another purchase. It was very difficult.

28 luglio 2025
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Risposta di RC Willey - Layton

I apologize for the inconvenience and frustration you have experienced. Our records do show that a portion of your order was paid for with a gift card credit. Please call our Layton store customer service at 801-774-2800 if you need any assistance with your order. They are open from 10 am to 8 pm Monday through Saturday. Or you can call our extended warranty department at 801-464-2340 if you need any assistance with an extended warranty. They are open from 10 am to 6 pm MT Monday through Friday.

Valutata 1 stelle su 5

They cancelled my delivery but didnt tell me

They cancelled my delivery but didn’t bother to tell me. I moved all the old furniture and sat and waited. I finally called customer service and the lady told me that the delivery manager cancelled it because they won’t have it in stock until next Tuesday. I guess he couldn’t be bothered to call me. Poor customer service….in fact, terrible

21 luglio 2025
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Risposta di RC Willey - Layton

Hi Deborah! I apologize for the inconvenience and frustration you have experienced with your online order. Our records show that the item you ordered was not in stock at our Salt Lake City warehouse, so we are transferring it from one of our out of state warehouses. That process does take about two weeks. I apologize that you were not informed that your delivery would have to be delayed. We will pass this information along to our delivery management for internal review. Please call our online help desk at 888-584-5156, option 1 if you need any assistance.

Valutata 3 stelle su 5

The purchase online process was easy

The purchase online process was easy, it was supposed to show up to the Layton store Saturday and it has not shown up

4 luglio 2025
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Risposta di RC Willey - Layton

Thank you for reaching out to us.
We apologize for any confusion with your items being ready for pickup.
You order is currently at the Layton store ready for pickup. Will call hours are M-Sat 10am - 8pm.
Please call 801-774-2800 if you need further assistance.

Valutata 5 stelle su 5

Great delivery and installation

The delivery and installation was done quickly and with zero mess. Excellent service!

5 luglio 2025
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Risposta di RC Willey - Layton

Hi Robert! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Fast easy online ordering

Dishwasher went out. I needed a new one fast. I went online and found what I wanted. I ordered it and had it within two days.

2 luglio 2025
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Risposta di RC Willey - Layton

Thank you so much for the 5-star review! We are so glad that we were able to get you a new washer delivered to your home quickly. We hope we can see you shop with us again soon!

Valutata 5 stelle su 5

Craig

Craig knew exactly which refrigerator would work best for us.

11 giugno 2025
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Risposta di RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Love the carpet

Love the carpet! The guys did a excellent job. We're very pleased with the service from our salesman Phil to the installation. 5 stars for sure👍

3 giugno 2025
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Risposta di RC Willey - Layton

Hi Audre! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Communication & quality

The sales person was amazing to communicate with me on each step & date of installing our flooring. Quality at a good price.

20 maggio 2025
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Risposta di RC Willey - Layton

Thank you so much, Sharon, for the amazing 5-star review! We are so glad to hear our flooring department made sure you had the help you needed and kept you informed every step of the way!

Valutata 5 stelle su 5

Thanks!

Ordered online, scooped up from will call, cost was almost $200 cheaper than BestBuy. What else could you ask for?

26 maggio 2025
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Risposta di RC Willey - Layton

Hi Adam! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Great customer service.

We were asked if we needed help several times but not pressured and left to browse. Once we found what we wanted, were given fast, professional service and a discount. When picked up the next day. It was loaded into my van. We were thanked for shopping with RC Willey.

22 maggio 2025
Non scritta su invito
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Risposta di RC Willey - Layton

Thank you, Cynthia, for the 5-star review!
We are glad to hear that from start to finish every step of the process was smooth and easy for you!

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