RC Willey - Henderson Recensioni 

446
•
TrustScore 4.5 su 5

4,5

20 N Stephanie St, 89074 Henderson, NV, US

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Needed a dishwasher. Accessed RC Willey online and searched. It was easy to use and to compare different models. Selected the brand and model, proceeded to checkout and had no issues selecting the pro... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di casalinghi
  4. Negozio di elettrodomestici
  5. Negozio di elettronica
  6. Negozio di materassi
  7. Negozio di materiali da pavimentazione

Scritti dall'azienda

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Scritti dall'azienda

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Informazioni di contatto

  • 20 N Stephanie St, 89074, Henderson, NV, Stati Uniti

  • 7028568000

4,5

Eccellente

TrustScore 4.5 su 5

446 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,5

Tutte le recensioni

(446)

987 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding!

Excellent customer service and repair follow up!

10 ottobre 2024
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Risposta di RC Willey - Henderson

Hi Mark! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Was having some issues with the…refrigerator

Was having some issues with the appliances I bought and went into the store and they made it right and new appliances are coming out this Saturday. I’ve been with RC Willey for 39 years and they have great customer service when it comes to problems with things that you buy.

6 ottobre 2024
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Risposta di RC Willey - Henderson

Carollyn,
Thank you for your review.
We are glad the team was able to take care of your issues and get you new appliances.

Valutata 1 stelle su 5

Couldn’t put it together

Couldn’t put it together. Bolts stripped. Never again. Why don’t they put it together like Bobs furniture.

28 settembre 2024
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Risposta di RC Willey - Henderson

Travis,
We apologize for the inconvenience with your drop ship item.
It is clearly stated on the website that this item required assemble after delivery.
Please call the help desk team at 888-584-5156 option 1, and they can verify your account and assist you in getting the manufacturer's information to see what the manufacturer can do for you.
Their hours are M - Sat 7am – 9pm MST.

Valutata 5 stelle su 5

Andrea

Andrea, our sales person, was pleasant and knowledgeable and handled our order expeditiously.

1 ottobre 2024
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Risposta di RC Willey - Henderson

Thank you for your review.
We are glad Andrea was able to take care of everything for you.

Valutata 4 stelle su 5

Salesperson was able to add my warranty…

Salesperson was able to add my warranty on which I forgot to do at time of purchase. That was very much appreciated.

26 settembre 2024
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Risposta di RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Very profesional and kind

Very profesional and kind. Got Kitchenaid stove and matching microwave.

14 settembre 2024
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Risposta di RC Willey - Henderson

Viola,
Thank you for the 5-star review.
We look forward to your next visit.

Valutata 5 stelle su 5

Fast and easy

Fast and easy. Ordered online at a great price then just went to the store to pick it up

12 settembre 2024
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Risposta di RC Willey - Henderson

Justin,
Thank you for your 5-star review.
We a glad our online order and pickup went well.
We look forward to seeing you again soon.

Valutata 5 stelle su 5

Excellent Customer Service

Carl was very helpful in answering all of our questions about gas vs electric ovens. We had narrowed our choices by that point, but he helped us find the best oven for our budget and our lifestyle.

9 settembre 2024
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Risposta di RC Willey - Henderson

Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 1 stelle su 5

Over 3 months for repair and no end in sight

Its been over 3 months waiting on a part and no one has reached out to me with any updates. When I do call I get the runaround and nobody wants to take the lead on my repair.

12 agosto 2024
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Risposta di RC Willey - Henderson

We apologize for the delay in receiving your replacement part and understand your frustration. Please call our Las Vegas customer service at 702-632-3650 for further assistance and updates.

Valutata 3 stelle su 5

Went to the Henderson store in Las…

Went to the Henderson store in Las Vegas, Nevada bought a refrigerator. Mr. Ortiz was great. Got to the register didn’t care for the service much. Shelly supervisor was horrible. I think she needs to go back to customer service training Benji in the back where you get your items is horrible. He also needs to go to customer service training, didn’t like the way he insinuated that I didn’t pay for an item very rude very rude. Try talking to him and he walked away and ran into the back where the stock was didn’t like that he insinuated that I didn’t pay for something when I know I did some of your team members just wanted debate a customer they should remember without us. There is no them. many things from RC Willey and I plan on being a regular customer like I have in the past for years , thank you

4 settembre 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hi Elva! I apologize for the inconvenience and frustration you experienced. We appreciate your feedback and will pass this information along for internal review. Please call our Henderson store at 702-856-8000 if you need any assistance.

Valutata 5 stelle su 5

Excellent experience as always

Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in stock. Delivery crew was professional. They met delivery schedule, unpacked everything, cleaned up, and made sure everything worked. This is our 3rd major purchase of multiple items (appliances) from RC Willey and our 3rd 5 rating. 25 years living in Vegas and we won’t buy anywhere else without trying RC Willey first.

4 settembre 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

The people from sales to installer

The people from sales to installer, delivery was on spot, I always trust your service and prices.

3 settembre 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hi Lucille! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Great Customer Service

Always a great experience with RC WILLEY sales, customer service, and delivery. Have purchased numerous items over the years and never have had a problem with anything. People are nice, professional, and always helpful. Best furniture and appliance store in Las Vegas.

3 settembre 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hi Mich! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 1 stelle su 5

We bought a 77 inch tv with their…

We bought a 77 inch tv with their "deluxe" delivery and set up. Was anything but deluxe. Turns out that set up is only for putting on a stand. If you want the tv on an existing wall mount, they charge another $169. And that does not include making the tv work with your Alexa. Felt very angry about this! Had them just drop the tv off and am scheduling my own installer, which is another cost to us!

1 settembre 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hi Dani! I apologize for the inconvenience you have experienced. Our records show that you did not purchase installation with your TV. Our TV installer's installation is for additional fees and is not included in our regular delivery, because they are two different teams. We recommend communicating with your salesperson whenever you want to arrange installation, because they will be able to break down the cost for that. Please call our Henderson store at 702-856-8000 if you need any other assistance.

Valutata 5 stelle su 5

Love Me Some RC Willey

I like that the company offers lower, competitive pricing on all brands and usually offers a sale price or promo along with a large selection variety.The staff is always courteous and eager to assist with buying options. I only buy my appliances from here.

24 agosto 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Hi C and L! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Easy and fast

Easy and fast

19 agosto 2024
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Risposta di RC Willey - Henderson

Hi Julie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

From the sales floor to the delivery

From the sales floor to the delivery, the team at Henderson was great! Sheena was so good with all our questions and very patient in getting us through the sale. And the delivery guys…WOW! They were efficient, quick and kind! Such a great experience with this store and team!

16 agosto 2024
Non scritta su invito
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Risposta di RC Willey - Henderson

Michelle,
Thank you for the 5-star review.

We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

For us

For us, it’s always fun visiting the RC Willey on Stephanie. We get to see all the new products. Salepersons are all super friendly. Location is close to alot of eating places. I give this place 5 stars. ⭐️⭐️⭐️⭐️⭐️

12 agosto 2024
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Risposta di RC Willey - Henderson

Hi Ernie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Everthing was so easy

Everthing was so easy. Thank you

5 agosto 2024
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Risposta di RC Willey - Henderson

Mike,
Thank you for the 5-star review.
We look forward to seeing you again soon.

Valutata 5 stelle su 5

Easy to order

Easy to order. Everado was great.

26 luglio 2024
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Risposta di RC Willey - Henderson

Hi Hope! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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