terrible product and cstomer service
I have up until now been using one of the above companies products , Cillitt Bang Bleach and Hygiene , and up until recently found the product to be good .
However , they have recently changed the trigger spray mechanism on their bottles and after using this for the first time , found it not only difficult to use as it clogged up every time , but it spurted out in different directions when it did unclog itself , and covered items that were not supposed to be covered , and have since damaged such items .
After complaint to the above company they stated that they were sorry to learn blah blah blah , and that they would compensate me by way of tokens to use on THEIR products !!!
I did say that I was not happy with their product so was not sure that I would like to purchase their product again but decided that as they are such a large organisation , that there would be a different product under their banner that would want to be purchased so agreed to their compensation
I was then told that this could take 3/4 weeks ?? , not sure why ?
some three weeks late i received their token/s ........ a £5 voucher to use in store on one of their products !!!
I did send an e mail reply saying that this was pathetic , but strangely they did not reply !!
I am refusing to use their products now , and in particular the one that caused the damage and stress
6 novembre 2015
Non scritta su invito