RapidSeedbox Recensioni 375

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Leggi di più

Valutata 5 stelle su 5

You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

375 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing experience every time

Amazing experience every time. Would highly recommend this service. The customer support team is top notch!

13 settembre 2023
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Risposta di RapidSeedbox

And we're happy to hear that. Please do inform others when they need our services.

Valutata 5 stelle su 5

Slow seedboxes but excellent service

Really nicely laid out site, easy to navigate and excellent customer service with fast response. They do tick most of the boxes, the problem lies in the service itself, if you plan to use them to boost your ratio you'll be better off going elsewhere, after using them for a day I contacted their support team to ask them why their service is so slow, the technician looked into it and came back and said it might be a disk issue they'll get it resolved, a couple days later and nothing changed, everything works just really really slowly. I decided to make use of their excellent 14 days guarentee, which states if you cancel within 14 days they'll fully refund you. Again this was really simple, they do offer excellent customer service, the refund occurs automatically and you can move on. Went to a different supplier and got the same amount of upload credit in 4 hours that I received from rapidseedbox in 4 days. No idea why they seem to throttle you, really wish they wouldn't because I would love to use their site.

11 settembre 2023
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Risposta di RapidSeedbox

Hi Theunis, we really appreciate your feedback. Just a note though, we did not throttle your seedbox. We found out that It's a technical issue that requires fixing. Thank you for your fair and unbiased review.

Valutata 5 stelle su 5

Dragan, the Dragon

Was helped by a man called Dragan. Response under 4 minutes. Very quick to fix my issue as well. Funny he also thought i was Gabriel AKA Fluffy

9 settembre 2023
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Risposta di RapidSeedbox

Hi Fluffy, We do try to respond as fast as we can. And Dragan has been with us for so long so naturally he can identify and solve customer issues quickly.

Valutata 5 stelle su 5

Great experience

Great experience, support answered my question and helped resolve my issue quickly, I recommend!

8 settembre 2023
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Risposta di RapidSeedbox

Thank you so much for taking the time to leave us such a positive review. We're delighted to hear about your wonderful experience with our Company, and your kind words have truly made our day!

Valutata 5 stelle su 5

Best support and super fast so much to…

Best support and super fast so much to do with there services

8 settembre 2023
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Risposta di RapidSeedbox

We're thrilled to hear that you find our support top-notch and our services super fast. Your kind words motivate our team to continue providing the best service possible. We're here to help with anything you need, so if you ever have more to do or any questions, feel free to reach out. Thanks for choosing us!

Valutata 4 stelle su 5

Just purchased the wrong product an…

Just purchased the wrong product an hour ago and immediately went to chat for support. Still waiting for somebody to reply.
Says <15mins to reply but definitely not true.

Gonna leave it for a few hours but want this review up in case of issues later on.

Will update if I ever hear back from them

*UPDATE - got a response 3 hours later. There was a shift change - completely understandable tbh. Was fully refunded. 4 stars

*UPDATE 2 - Guys just spent well over an hour explaining info to me and was super patient with my endless questions - big thank you to Ronal. 5 stars

*UPDATE 3 - Product: ipv6 proxy. Unfortunately after a few days of testing the product isn't performing as well as I would have liked. Many failing to work and causing problems later on. 3stars only for ipv6.

Invoice: 369644

5 settembre 2023
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Risposta di RapidSeedbox

Sure, accidental wrong orders happen from time to time. We refund those. We're trying to cover all time zones, but currently, there are still gaps.

Valutata 5 stelle su 5

Great experience

Great experience, and great support staff!

3 settembre 2023
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Risposta di RapidSeedbox

Thank you for your praise. Drop us a line if you need any help regarding our services.

Valutata 5 stelle su 5

Incredible Service

I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.

3 settembre 2023
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Risposta di RapidSeedbox

Thank You for trusting us for your seedbox needs. As always, our CS team is ready for your inquiries.

Valutata 5 stelle su 5

Great support

Server were offline and solved in about an hour.

1 settembre 2023
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Risposta di RapidSeedbox

We apologize for the downtime. We try our best to avoid it, but as we all know this kind of kinds of stuff happens. And we do try to bring it back online ASAP.

Valutata 5 stelle su 5

He was friendly and helped me work…

He was friendly and helped me work through my issues. Very attentive.

31 agosto 2023
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Risposta di RapidSeedbox

Thank you for the praise. Actually, it's not just 'He', our whole CS team is like that.

Valutata 5 stelle su 5

Six Years and Still Loving RapidSeedbox!

I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.

But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.

If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

31 agosto 2023
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Risposta di RapidSeedbox

Wonderful, We hope to be your first choice for seedbox needs for more years to come.

Valutata 5 stelle su 5

Everything just works

Everything just works. I was up and running very quickly. All applications worked seamlessly together.

30 agosto 2023
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Risposta di RapidSeedbox

Thank you. We built and rigorously tested our One Click Installers. So that anyone can get up and running quickly.

Valutata 5 stelle su 5

Happy customer

I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

1 settembre 2022
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Risposta di RapidSeedbox

We're also happy to have you as a customer as well. We're working on that weekend support. We ARE recruiting, as you can see in the Jobs section of our website.

Valutata 1 stelle su 5

try elsewhere...

Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

14 agosto 2023
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Risposta di RapidSeedbox

After reviewing your case, we refunded your last payment since you probably didn't use it much. And also the previous one for the inconvenience you have experienced with us. Thank you for being with us for the past few months

Valutata 5 stelle su 5

Best offers with IP rental

I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.

1 giugno 2023
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Valutata 5 stelle su 5

Highly recommended service

This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.

14 giugno 2023
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Valutata 2 stelle su 5

Unbearable amount of spam

The seedbox itself works, but their email spam is beyond horrible. They're literally the only company I know doing it.

They send you lots of emails with the sender for example being "Dragan from RapidSeedbox". In the body of the email, the name of the sender is different (for example, it says "This is Alin from RapidSeedbox.com 👋"). The emails then say "I'm available to help you with any challenge you have using your service. Your satisfaction is our top priority". I asked them to stop spamming me and didn't receive any reply, and the spam continued.

Guess my satisfaction is not a priority at all.

29 maggio 2023
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