Rapid Scooter Master Recensioni 

466
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di scooter
  2. Officina di riparazione biciclette
  3. Negozio di biciclette
  4. Officina di riparazione scooter

Scritti dall'azienda

Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

466 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(466)

141 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant staff and a superb Vitilan V3 2.0.

Staff are very friendly,helpful and knowledgable. I ordered a Vitilan V3 2.0.Delivery was prompt and the bike arrived in a few days. Assembly took a little longer than anticipated but is straightforward. The first ride out and a couple of bolts needed fully tightening and the gears needed to be adjusted very slightly,again a simple job. After owning the bike for 2 weeks I can honestly say it is brilliant!! Plenty of power for steep hills,smooth power delivery and a comfortable beast to ride. The manual does leave a little to be desired but that is down to the manufacturer. I have received many compliments about the bike and I would definitely recommend this bike to anyone in the market for a new e bike.
Well done to all the staff at Rapid Scooter.

20 marzo 2026
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Risposta di Rapid Scooter Master

Hi Geoffrey, thank you so much for this detailed review! We're really glad our staff came across as friendly and knowledgeable, and that you're loving the power and comfort of the Vitilan V3 2.0 after a couple of weeks. We appreciate you recommending us and passing on the compliments!

Valutata 4 stelle su 5

I got the g3 pro its amazing super fast…

I got the g3 pro its amazing super fast came looking so good didn't want to get it dirty at all came well fast very impressed will say the down sides are the battery docent last long and its rubbish to ride on mud and grass but in. all in all it's amazing on the streets

14 marzo 2026
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Risposta di Rapid Scooter Master

Hi Stephen, thank you so much for this great review! We're really glad you're impressed with the G3 Pro and its speed on the streets. Good shout on the battery life and off road grip, we'll pass that feedback along. We appreciate your support!

Valutata 5 stelle su 5

Very nice people

Very nice people. It is the best place to go for those in the area that have issues with their electric bike

7 marzo 2026
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Risposta di Rapid Scooter Master

Thank you so much for the kind review! We're really glad we could be a trusted place for you with your electric bike issues. We appreciate your support!

Valutata 5 stelle su 5

I came late but the guy still waited…

I came late but the guy still waited for me, excellent experience, love the bike and got my friend to buy one aswell the trust i have is high honestly :) brilliant workers

15 ottobre 2025
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Risposta di Rapid Scooter Master

Hi there, thank you so much for this wonderful review! We're really glad we could wait for you and give you a great experience with your bike. We appreciate the trust and for referring your friend to us!

Valutata 5 stelle su 5

Great service - very professional

Great service, very professional and friendly and knew exactly what I needed. Highly recommend.

8 febbraio 2026
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Risposta di Rapid Scooter Master

Hi Andi, thank you so much for the great review! We're really glad our team knew exactly what you needed and came across as professional and friendly. We appreciate the recommendation!

Valutata 5 stelle su 5

Brilliant customer service !!!

I had a problem with my scooter ,emailed them replied straight away got me all sorted for the return.. sent it out to the team i had a few issues and they sorted it all out rapid just like there site name! Ask for Fred he's your man for the case if any problems Top man ! Best customer service I've had when there's a problem with your product!!

2 febbraio 2026
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Risposta di Rapid Scooter Master

Hi Liam, thank you so much for this brilliant review! We're really glad Fred and the team could sort out your issues so quickly and get everything resolved for you. We appreciate the kind words and your support!

Valutata 5 stelle su 5

First class service.

Excellent service,great communication and help from
Steven R. highly recommended.
A+++++

27 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Peter, thank you so much for this A+++++ review! We're really glad Steven could give you excellent service and great communication. We appreciate your support and the recommendation!

Valutata 5 stelle su 5

Scooter repair

Friendly service, fast same day repair at a reasonable price!

26 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Jodie, thank you so much for the great review! We're really glad we could get your scooter repaired the same day at a fair price. We appreciate your support!

Valutata 5 stelle su 5

I am so happy to came to the shop for…

I am so happy to came to the shop for repairing my bike very fast also I come to the shop

25 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Farhad, thank you so much for the great review! We're really glad we could repair your bike so quickly. We appreciate you coming back to see us!

Valutata 5 stelle su 5

I called Saanj

I called Saanj, he helped me straight away and got everything sorted very helpful 👍🏻

23 gennaio 2026
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Risposta di Rapid Scooter Master

Thank you so much for the kind review! We're really glad Saanj could help you straight away and get everything sorted. We appreciate your support!

Valutata 5 stelle su 5

Great experience

Ive had a great experience buying from rapid scooter it came on time also ive had a slight issue my my charger i rang rapid scooter explained I need the scooter for work they sent a new one out straight away I was impressed so I'd use these again definitely

17 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Jord, thank you so much for the great review! We're really glad your order arrived on time and that we could sort out a replacement charger quickly when you needed it for work. We appreciate your support and look forward to helping you again!

Valutata 5 stelle su 5

Fast, skilled and excellent value – highly recommend

Dropped my bike off at 10:30am and it was finished within an hour. My brake caliper was completely damaged — the piston had popped out and mineral oil was leaking everywhere. I honestly thought it would need replacing, but the mechanic said he could repair the caliper (which I was genuinely surprised by, as I know it’s a tricky job), bleed the brake, and get everything working again.

He also explained that my brake disc had been permanently contaminated with mineral oil and that once that happens it can’t return to its original condition, even after cleaning. Because of that, he recommended replacing the disc as well, which made complete sense and was explained clearly.

I brought my own brake pads (the damage happened while I was changing them myself), and he installed them onto the repaired caliper for free, which I really appreciated.

Caliper repair, brake bleed, and brake disc replacement all came to £60 total, which is an absolute bargain for the work involved. You can really just walk in and they’ll fix things on the spot, though I’d recommend calling ahead to check availability.

If you need quick, honest, and skilled repairs, especially for brakes, I wouldn’t hesitate to recommend them. Though I wouldn’t doubt they wouldn’t be able to fix anything. Definitely my new go-to shop :).

14 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Ho Yeen, thank you so much for this incredibly detailed review! We're really glad our mechanic could repair the caliper and explain everything clearly about the brake disc. Great value at 60 pounds for all that work. We really appreciate you calling us your new go to shop!

Valutata 5 stelle su 5

Dualtron eagle pro repair serviced in Kilburn London

Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm
Work they carried out, new controller fitted ,
new throttle cable supple and fit, new brake callipers and disks and pads fitted front and rear , front puncture fixed and front split rim supply and fitted, they had all the parts I needed in stock so super fast efficient turnaround l highly recommended if you want get your Dualtron or any scooter fixed,
great price, great service
Scooter is like new now , very happy customer

7 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Jon, thank you so much for this fantastic review! We're really glad we had all the parts in stock to get your Dualtron Eagle Pro turned around the same day. We appreciate the recommendation and glad your scooter feels brand new again!

Valutata 5 stelle su 5

I called them up after receiving my…

I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly. I highly suggest giving them a call if you have any uncertainties. Thank you, everyone!

9 gennaio 2026
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Risposta di Rapid Scooter Master

Hi Jenny, thank you so much for this kind review! We're really glad our team could explain the battery ignition clearly and put your mind at ease. We appreciate you spreading the word!

Valutata 4 stelle su 5

The service provided was outstanding

The service provided was outstanding, and the bikes were of top-notch quality. The team was both professional and incredibly helpful. I wholeheartedly endorse them!

24 dicembre 2025
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Risposta di Rapid Scooter Master

Hi Tanya, thank you so much for this outstanding review! We're really glad our team came across as professional and helpful, and that you're happy with the quality of our bikes. We wholeheartedly appreciate your endorsement!

Valutata 5 stelle su 5

They were very good at helping solve my…

They were very good at helping solve my problems shipping fast good people guys who work there if you shop with them you can't go wrong

8 dicembre 2025
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Risposta di Rapid Scooter Master

Hi Christopher, thank you so much for this great review! We're really glad our team could help solve your problems with fast shipping. We appreciate your support!

Valutata 5 stelle su 5

Well pleased

Great communication all the way through my purchase and not very long for delivery would definitely use this company again

29 novembre 2025
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Risposta di Rapid Scooter Master

Hi David, thank you so much for the great review! We're really glad you found our communication and delivery speed to be excellent. We look forward to having you back!

Valutata 5 stelle su 5

Spoke with Sanj on the phone and he…

Spoke with Sanj on the phone and he gave me some excellent advice and helped me decide which scooter to get. Really pleased with the helpful customer service. I could tell these guys care about their customers!

26 novembre 2025
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Risposta di Rapid Scooter Master

Hi Hassan, thank you so much for this great review! We're really glad Sanj could give you excellent advice to help you choose the right scooter. We appreciate you noticing that we care about our customers!

Valutata 5 stelle su 5

Really good customer support

Scooter was late, rang for some help and they couldn’t do Enough to help and sort the problem. Thank you so much.. will defo buy from youse again

27 novembre 2025
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Risposta di Rapid Scooter Master

Hi Frances,

I’m really sorry you haven’t received your parcel yet.

We’ve checked with FedEx and they attempted delivery this morning, with a photo of the doorframe uploaded as proof. We’ve now asked them to try delivering again tomorrow. It would be a huge help if someone could be available at the address, and you can also use the tracking link we emailed to follow the status or add delivery instructions.

If anything looks wrong on the tracking or you’d like us to speak to FedEx again on your behalf, please do not hesitate to contact us and we’ll sort it.

Kind regards,
Customer Happiness Team
Rapid Scooter

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