Great and easy user experience. Users judt need to remember that when sending funds from the nominated account the CoP check shows as clearbank as that's who powers the transaction account. Great you... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have been using this Platform now for about 6 months. I find it extremely easy to navigate and has a great selection of Products, Essy Access, Fixed Term Bonds and Notice Accounts. The rates are ver... Leggi di più
L'azienda ha risposto
Gareth was friendly and patient. I am an older customer who finds technology difficult. He guided me through everything very well. Best of all, your company shows you value your customers by answeri... Leggi di più
L'azienda ha risposto
It was very straightforward to open an account with raisin and the deals they promote are very hard to beat. I have been with raisin for a number of years and have phoned customer services a couple... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di investimenti
- anche in
- Istituto finanziario
- Servizi finanziari alternativi
- Servizi finanziari non bancari
Scritti dall'azienda
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Informazioni di contatto
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, Regno Unito
- 01613882399
- help@raisin.com
- raisin.co.uk
4,3
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent platform for bank savings and…
Excellent platform for bank savings and easy use on apps. Great.
23 giugno 2026
Risposta di Raisin UK
Dear Wai,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Risposta di Raisin UK
Dear Charles,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Easy to use.
22 giugno 2026
Risposta di Raisin UK
Dear Roy,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Risposta di Raisin UK
Dear Whitney,
Thank you for taking the time to leave us a detailed description of your experience and a 5-star review! It made our day!
We're pleased to hear that you are satisfied with our services and you have found Raisin UK to be straightforward and convenient.
We take pride in ensuring that our customers have a seamless experience along with the best rates.
Kind regards,
Raisin UK Customer Services Team
I spoke to Val who was very helpful
I spoke to Val who was very helpful, extremely patient and guided me through the steps I needed to take to complete my transaction
22 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Oliver,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Val was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
excellent help given
I tried to transfer money from a savings account direct to my bank for the
.. first time and it didn't work. I called and the gentleman helping was so clear, patient and polite. I wasn't made to feel daft but as my misunderstanding was totally normal. Very impressive thank you.
19 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Fiona,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Risposta di Raisin UK
Dear Susan,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Raisin app is great
Raisin app is great, it was helpful to gain access to savings account which are halal, super happy with this discovery and thanks for providing access to this!
18 giugno 2026
Risposta di Raisin UK
Dear Madni,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Ashley was a pleasure to talk to and…
Ashley was a pleasure to talk to and resolved my account questions quickly and efficiently
18 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Denese,
Thank you so much for your great review.
We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Ashley was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Customer Service were not helpful.
I tried to open an account with Raisin but it was blocked because of a previous account with Avivasave who use Raisin as a partner provider. Despite explaining the situation neither Raisin nor Aviva would take responsibility and passed the problem to the other. In the end I opened an account with an alternative company and was saving within 24 hrs.
16 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Ian,
Thank you for taking the time to leave a review. We’re sorry to hear that you were unhappy with the support received while trying to open a Raisin UK Account.
From what you’ve described, the issue appears to relate to an existing account held through one of our partner providers, such as Aviva Save. Where this is the case, it can prevent a separate Raisin UK Account from being opened.
We appreciate this may feel like you were being passed between two companies, but Raisin UK is not able to close an account held directly with a partner provider on a customer’s behalf. That request needs to come from the account holder directly to the relevant provider. Once the existing partner account has been closed, a Raisin UK Account application can be reviewed again.
We’re sorry if this was not explained clearly at the time. We appreciate your feedback and will use it to help make this process clearer for customers in future.
Kind regards,
The Raisin UK Customer Services Team
Attractive interest rates
Attractive interest rates, efficient banking services and a large choice of banks.
11 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Philip,
Thank you for sharing your experience with us.
We appreciate it when customers share their experiences.
We are committed to providing excellent services to our customers.
Did you know that you can also subscribe to our mailing list to hear about our top rates and offers as soon as they land?
You can sign-up using this link: https://www.raisin.com/en-gb/newsletter-subscription-form/
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
I have been with raisin for ten years…
I have been with raisin for ten years now and it’s great to have a platform where all my cash savings can be seen in one place yet still protected by the FCSA. Phobe calls are always answered.
17 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Laura,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
I like the set out for products page…
I like the set out for products page which follows an orderly sequence within a single page gives an insight without a need to go from page to page hunting basic facts.
17 giugno 2026
Risposta di Raisin UK
Dear Elwyn,
Thank you so much for your fantastic review. Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience while they manage all their savings accounts in one place.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
So good to talk to a human being
So good to talk to a human being! When I rang I was put through immediately, the information was clear concise and helpful, and my contact that day was super effective and friendly. Very impressed.
15 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Mary,
Thank you so much for your great review.
We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Val was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Not a fan
I was trying this as an alternative to my current savings platform, and to be honest I prefer Raisin. However I feel their policy of contacting customers via email rather than using secure messaging is a serious security risk. When trying to change my bank details I received an email asking me to call a number…. Seriously? That sounds like a classic scam to me so I replied asking them to contact me via their secure messaging system to prove who they were, which they did, but that’s a red flag to me. I’ll be closing my account since communication via email puts both the customer and company at risk.
16 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Keith,
Thank you for taking the time to share your feedback. We’re pleased to hear that you preferred the Raisin UK platform overall, but we’re sorry to hear that our communication process caused concern.
We would like to reassure you that Raisin UK primarily uses secure messaging for account-specific communication, and we do not provide sensitive account information or personal details by email. Where email is used, it is usually to provide general guidance or to ask customers to contact us through an appropriate channel.
In relation to changes to nominated bank account details, this process is designed to help protect customer accounts. In some cases, a phone call may be required as part of the verification process before the change can be completed.
Thank you for your feedback. We are always looking for ways to improve our customer communications while ensuring our processes remain secure and appropriate for the type of request being handled.
Kind regards,
The Raisin UK Customer Services Team
Risposta di Raisin UK
Dear Zakir,
Thank you so much for your fantastic review. Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Brilliant App
This is a great app it keeps you informed of how well your savings are doing and advises you when they are due to mature and then offers you other savings options.
16 giugno 2026
Risposta di Raisin UK
Dear Fiona,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
This is my second year I have used…
This is my second year I have used Rasin very happy with the service I have received. Never had any problems and when the term come to an end money and interest paid back to me with no issues.
Thanks
Glenn
13 giugno 2026
Non scritta su invito
Risposta di Raisin UK
Dear Glenn,
Thank you for sharing your experience with us.
We appreciate it when customers share their experiences.
We are committed to providing excellent services to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Risposta di Raisin UK
Dear Norman,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
Raisin has made me keep up with…
Raisin has made me keep up with interest rates and definitely has made my savings work for me
13 giugno 2026
Risposta di Raisin UK
Dear Anthea,
Thank you so much for your fantastic review.
Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.