Radfords pie company Recensioni 

468
TrustScore 2.5 su 5

2,5

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Valutata 1 stelle su 5

I am not surprised to see the 1 star reviews for Radford’s pies. I contacted them weeks ago about a delivery and they never replied. It appears they are spending more time on their new luxurious home... Leggi di più

Valutata 4 stelle su 5

Great pies, lovely filling and well cooked. Pastry exceptional. Customer services were great but needed to be - first delivery list as courier tried delivery to wrong house before returning to depot,... Leggi di più

Valutata 1 stelle su 5

No pies arrived, placed ordered in November, numerous emails and fb messages no answer, phone number no longer in operation had to contact my bank to obtain a refund which I finally received yeste... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Edit - Today we did receive a refund for the missing pies, If only someone had bothered to reply to my emails or messages.,.............. The pies are absolutely beautiful full of meat and very tasty... Leggi di più

Dettagli dell'azienda

  1. Fornitore di cibo e bevande (catering)

Scritti dall'azienda

We make award winning savoury pies


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

468 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,5

Tutte le recensioni

(468)

26 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Delicious Pies

I placed an order in January 2024 & as of writing this I have had nothing. I have e mailed at least 5 times. Messaged on messenger . I have tried to ring but says no not recognised. Not sure what else I can do.
I have now had a reply from Radford’s Pie Company & they are re sending my order next week. Looking forward to trying them.

Having received my order & have tried them all from the meaty pack, they were really delicious, full to the top, would buy again.

23 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent, tasty Pies

First time trying these pies and they were fantastic.
I'm very fussy regarding pastry, but it was melt in your mouth.
Steak and Stilton with plenty of lean tasty steak and nice Stilton sauce.
No complaints whatsoever

28 marzo 2024
Non scritta su invito
Valutata 2 stelle su 5

This is our second order

This is our second order. We ordered 10 Beef pies they were left on our door step,no delivery notice, so we were out. Unfortunately the Beef pies contained a fair amount of grizzle so we won’t be ordering again.

20 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

From the King of pies

From the King of pies (my husband calls himself this!) Absolutely outstanding and the best pies he's ever tasted and he's tasted a LOT of pies 🤣

Contrary to other reviews, these particular ones are not salty. But they are deep filled, which brings him joy. He says chicken should never been put in a pie 🤣 I enjoyed my chicken and mushroom one and he had all steak, and hasn't found any gristle yet.

No response to my email but then I guess they are really busy and my order was delivered within a week. Pies were slightly bashed but only 2 out of the 6. Would be good to buy in bulk but get to choose your own rather than the ones they have in their pack.

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great pies

Ordered 6 pies to have on mothers day. Delivered quickly and well packaged. Pies were amazing. Will def order again. Thankyou

10 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

In area so had to try

Meaty and pastry lovely, little bit of gristle in one ehich was steak and Stilton, couldn't really taste Stilton. Could do with labels on brown bags stating what pie is what, as I did buy 3 different types and didn't know what I was eating as grease came through bag!

22 febbraio 2024
Non scritta su invito
Valutata 3 stelle su 5

I’ve had pies from Radford’s since…

I’ve had pies from Radford’s since before they moved to their new factory. The quality of the fillings in my opinion are nowhere near as good as they used to be. Seem to find a fair bit of gristle and fat in the beef pies and generally not as tasty as they used to be. Afraid I won’t be ordering anymore.

3 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

My order arrived one pie short and one…

My order arrived one pie short and one of the large pies I ordered was supposed to be a Chicken Pie turned out to be a Meat and Potato pie. Like other people I have emailed (3 times) and it is now over a week and still no reply.
I need a refund on the missing small pie and the large pie the should of been Chicken. So very disappointing

10 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Best pies, and best range of fillings.

Received our 3rd order of Radford pies well before the estimated 2 week delivery. We all enjoy the Beef range very much. My Son is fussy about pies, but these are definately his favourite. Thanks very much Radford family.😊

15 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

We was on holiday from near Tadcaster…

We was on holiday from near Tadcaster in Yorkshire and we visited Morecambe for the day a decided to go get a radford pie. My husband is a pie connoisseur and said it was the best pie he’s ever had full to brim with filling and loved every bite. He had steak a Stilton I had a steak. Going to put in online order it’s worth it they are so good.

7 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

NEVER IGNORE CUSTOMERS

First order arrived on time and were delicious so we placed a second order. Whilst waiting we received an email from the delivery company saying nobody was home to receive the order. We phoned the number given for Radfords and was told it was incorrect. We phoned the delivery company who didn't answer. The only way to contact was email. We told Radfords the delivery company was lying. We provided special delivery instructions and phone number but they gave us a flippant reply as they obviously believed the delivery company. We sent two more emails which were ignored so contacted Citizens Advice. We recommend that everyone does this. We sent a signed for letter which was also ignored so were advised to contact our bank who were able to secure a refund on my debit card. This did take three months. We are retired business owners. NEVER ignore customers.

30 ottobre 2023
Non scritta su invito
Valutata 3 stelle su 5

The order arrived within a week

The order arrived within a week, but without any notification, which was OK as it was Saturday. The packaging was excellent, however this hadn't prevented two of the pie getting slightly squashed, presumably when being packed in a box slightly too small for purpose, careless!
The pies themselves were a little dissapointing. None of the pie lids had sealed, which meant the filling dried out slightly whilst reheating. The main problem though was the seasoning, as others have said, far too much salt which became sickly after a few bites.
I feel that whoever checks quality needs to step up a notch or maybe employ a trained QC manager.
I support small business's but sadly, on this occasion, I will not repurchase. Far better pies available locally at a similar price.

10 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Better than m and s!

Better than m and s!

Lovely filled pies. Had a selection of chicken and beef both filled with fresh ingredients and the whole family enjoyed. Will be ordering again for sure.

4 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I have just had delivery of my pies in…

I have just had delivery of my pies in o temperature controlled box and packaging very impressed, was notified from the time they left and kept informed all through the delivery company right up to delivery excellent service will write another review when we have tried the pies but they look delicious cannot fault anything so far.we have just tasted the chicken pies and they are the best we have ever tasted can’t wait to taste the steak and ale will definitely order again .

2 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

My wife purchased for the third time 6…

My wife purchased for the third time 6 pies, steak and Chicken, the steak pies were inedible the supplier must have let them down, because they rubbery steak, the third pie took a bite and threw it away and spat out what was in my mouth, so for me its the end of the line will not be buying again, you might have thought Quality Control would have picked up on a bad batch of beef, cannot recommend

30 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

My son has just had the small beef…

My son has just had the small beef steak pie. He said it was inedible as all he could taste was salt. Reading all the reviews a lot of people have said too salty. Thr Radfords need to think about how much salt they are putting in their food

27 gennaio 2024
Non scritta su invito
Valutata 3 stelle su 5

Bad customer service

I have not tried the pies I ordered the reason for the 3*review is because they will not answer a email. My order was delivered in a week all correct so why the bad score. The delivery company didn't even bother to knock on the door. My box sat on my doorstep for 2 hours, I only knew it was there because a neighbour caught someone going to pinch it. I have emailed the company 3 times and not got a response. I will not order another pie from this company.

13 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Im giving them 5 stars

Im giving them 5 stars. Ive only placed my order today. Radfords have said the delivery time will be three weeks. So im not expecting them to be here for tgree weeks. Good grief, what do people want. Some complaining of too salty. Salt brings out the taste. I will update my review when they arrive and haearen them.

2 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

BUYER BEWARE…

Radford Pie Company - In response to your reply to my previous posting
We were not at home when our pie order was delivered & even though I had requested notification of a delivery date on my original order.
We were not informed of a delivery date for our pie order even though Radford Pie Company said an email had been sent to me but when I asked for a copy of the email the company ignored me!
BUYER BEWARE

8 novembre 2023
Non scritta su invito

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