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Valutata 3 stelle su 5

This system has flaws it would work well in a straight line but useless in a bay window with four 90’ degree angles. The corner bent track is manufactured from a straight piece of track and consequent... Leggi di più

Valutata 5 stelle su 5

Excellent customer support Everything explained clearly on How-to page and quick response customer support(email). Managed to install the D1 lock under 2-3 email replies. Very good price. Could b... Leggi di più

Valutata 5 stelle su 5

Have been using their electric curtain tracks for a few years which are excellent. We’re moving house soon and want to take them with us but needed some additional wall mounting brackets. Contacted cu... Leggi di più

Valutata 5 stelle su 5

I purchased and installed the QUOYA MC11 Wireless Battery Powered Smart Electric Chain Blinds Motor over a month ago. It's a great option for blinds that are in hard to reach areas. Excellent v... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

126 recensioni

5 stelle
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4,5

Tutte le recensioni

(126)

20 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great product and support!

Saw this Quoya K1 Smart Cylinder lock (or very similar) on Aliexpress admittedly for less but wanted the reassurance of purchasing through Amazon just in case. I have to say the quality of the product is excellent really solid and well made with good quality materials. It was easy to fit and I had to use the 2 adaptors to fit my door which were included in the box as well as the tools. I did see a lot of battery drain initially and contacted the customer support email honestly not expecting a response but I got a reply on the same day, which was a Sunday! Outstanding support very quick responses with good honest advice that it was probably a software issue not reporting the correct battery which seems to be the case as 6 days later the battery drain looks OK - still over 70% but there has been a lot of use during install and 'practicing' ;o) I would highly recommend the product and the customer support is exemplary! Yes you can save a few pounds if you buy from China but you risk not choosing the right size, waiting 2 months for your order and I imagine customer service and returns would be a complete lottery? I have also purchased the hub to allow Internet access which again was simple to set up and works perfectly. There are also really useful set up videos for how to install and how to use -
I would buy it again with confidence based on my experience

15 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Not only is it a fantastic product

Not only is it a fantastic product, the after sales team are very experienced in prblem solving. Isent them an email identifying a problem, within 10 minutes after sales called me and within a minute problen identified and fixed. Could not praise the company enough. I would highly recommend

19 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Operates 6 blinds simultaneously

Operates 6 blinds simultaneously. The app then typically controls them, opening a few mins before sunrise and closing 25 mins after sunset. True the setup of all 6 took a few mins, hopefully only have to do this once. This was simplified once the support team sent an excellent video to help pair them to the app on my phone (they should probably put this on the Amazon site?). Once set up other phones logon to the same app and all get the same functions. The remote control needs to be line of sight, so not always 100%, the app seems to be 100% though. Each can also be operated on the motor, if no other option is available.
The cost of 6 was not insignificant but as we get older, should be worth it..... Arguably should deduct a star for this, but all else is great
One motor did fail but was replaced without hassle – good prompt service

21 dicembre 2022
Valutata 5 stelle su 5

Excellent experience from end to end

Excellent experience from end to end. The tracks are installed and working perfectly; I have them opening and closing at Sunrise and Sunset. The technical support was amazing; I never expected a call back at 7:30 on a Friday evening and when I expressed surprise , I was told "well that is often when customers need us ; evenings and weekends so we plan for that". Highly recommend.

24 ottobre 2022
Valutata 1 stelle su 5

Setup problems

Good quality product but had a problem getting motor to stop at open and closed positions product support were no help it’s now in the bin and purchased another make of curtain track from a different supplier witch I’m very happy with

12 novembre 2022
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Risposta di Quoya Living

Hi Neil,

We are terribly sorry for your experience. We have sent an email on 14th November asking for your contact number but we received no reply from you. We could have provided a video or voice call to resolve this issue.

You can set customised open positions with our product.

Please do reach out to us on support@quoyaliving.com if you still require further assistance.

Quoya Support Team

Valutata 5 stelle su 5

Lighting fast delivery

Lighting fast delivery, extremely well made product and a clever app that let's you set dawn & dusk as a open /close time which means you don't keep having to adjust times throughout the year. We liked the first so much we bought a second for another room.

12 novembre 2022
Valutata 5 stelle su 5

Great product

Great product! I have a couple of these rails in my home and they’ve highly recommended!

Easy to install and definitely add a modern elegance to your home; guest are alwasy blow away by the timer and voice control features.

Also great as a security feature as you can open/close while away from home to give the appearance of someone being home.

Customer service is also brilliant!

highly recommended!

19 novembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Excellent product and installation…

Excellent product and installation videos. It was all very easy.
I did omit to read right to the end where it told you what the extension vars were fir to add a bit of length to the rail but that was my own fault.
My only ongoing issue is with the Tuya App where the command to open and close the curtains is On / Off instead of Open / Close.
Otherwise very pleased indeed.

18 ottobre 2022

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