Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 3 stelle su 5

This system has flaws it would work well in a straight line but useless in a bay window with four 90’ degree angles. The corner bent track is manufactured from a straight piece of track and consequent... Leggi di più

Valutata 5 stelle su 5

Excellent customer support Everything explained clearly on How-to page and quick response customer support(email). Managed to install the D1 lock under 2-3 email replies. Very good price. Could b... Leggi di più

Valutata 5 stelle su 5

Have been using their electric curtain tracks for a few years which are excellent. We’re moving house soon and want to take them with us but needed some additional wall mounting brackets. Contacted cu... Leggi di più

Valutata 5 stelle su 5

I purchased and installed the QUOYA MC11 Wireless Battery Powered Smart Electric Chain Blinds Motor over a month ago. It's a great option for blinds that are in hard to reach areas. Excellent v... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa

Scritti dall'azienda

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(126)

20 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Brilliant customer support

After switching internet providers, I had trouble resetting the curtain sunrise/sunset setting on my App. I’m a lady of a certain age and not as fully tech as the youngsters of today so reached out for help. After contacting Customer Support they phoned me back almost immediately and clearly talked me through the process. Can’t thank them enough, I’m a very happy lady now with a brilliant product. Thank you

29 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

So pleased, I've purchased more.

These automatic curtain rails are well made and competitively priced.
Installation was straightforward with help from the very clear online video guides.
Pairing the WiFi was also quick and seamless. I am using the SmartLife app to schedule and remotely control them.
Well impressed.

20 febbraio 2024
Valutata 5 stelle su 5

Excellent product

Highly recommended product and seller! A great purchase and a very happy customer!
We have been looking for a smart electric curtain for a while and this one is by far the cheapest we have found for the great quality and price!

The customer service by Quoya was excellent. The delivery was fast and it came within 2 days. It also comes with a contact card where you can Whatsapp them and they instantly send you all the installation videos, very clever!

The installation of the curtain was super easy after watching the videos. No issues connecting the product to the app and my Alexa, it was extremely simple! To be fair the instruction manuals are a bit confusing and dated - my only criticism to this product.

5 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer support

Excellent customer support
Everything explained clearly on How-to page and quick response customer support(email).
Managed to install the D1 lock under 2-3 email replies.
Very good price.
Could be better to pack with a manual installation guide, or you will miss few key assembling points by usual thinking.

11 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I've had this blind motor for a while…

I've had this blind motor for a while now, it's worked really well. I like the features, specially the schedule one, where I set it to open or close at a time of my choice. Battery life is fantastic, that good that I misplaced the charger for it. I asked the company where I could find another replacement and they sorted me out. Really happy with my purchase ☺️

28 gennaio 2024
Non scritta su invito
Valutata 2 stelle su 5

Still waiting for refund

Still waiting for refund. Curtain system was picked up last year.

11 dicembre 2023
Logo di Quoya Living

Risposta di Quoya Living

Hi,

We are sorry for the delay in processing your refund. We don’t know what happened there. We normally process the refund within 1-2 days and the funds will return in 3-5 working days.

We have checked the tracking and it was collected. We have now processed a full refund on the QL500 set and the funds will be with you in 3-5 working days.

Valutata 5 stelle su 5

Absolutely brilliant firm

Absolutely brilliant firm. Excellent customer service and the product is top quality. We have bought two of their electric curtain operating systems so far, and would recommend them to anyone. Well done. J thomson

21 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Good product and great service

Good product, though it was a bit complex putting it together. Eventually discovered that the motor was faulty but the customer service was great and we received a new unit. Nice people to do business with.

14 agosto 2023
Valutata 5 stelle su 5

Great product & Customer Service

Great product - I bought several automated curtain rods. And excellent customer service - they were always prompt to respond and provided a defective replacement part, immediately. Hands down, the best online company I worked with in China.

31 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Curtain track

The curtain track was delivered on time and it was easy to assemble and fit by following the instructions on the video. Have now 2 electric curtains.

10 agosto 2023
Valutata 5 stelle su 5

Fab products

Great products I’ve electric curtain & blinds and slowly filling in all of my windows.
Customer service is 1st class
Keep up the good work.

26 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product did not have enough hooks so contacted customer service and sent me some out straight away. Thank you

16 giugno 2023

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