Quick Man and Van Recensioni 

812
TrustScore 4.5 su 5

4,4

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Valutata 1 stelle su 5

Absolutely terrible service. DO NOT USE! Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... Leggi di più

Valutata 5 stelle su 5

Viktor was excellent. Communication was great from the start and throughout, driver arrived on time with all the equipment needed. Extremely polite, helpful and friendly. Would defuse again.

Valutata 5 stelle su 5

Very user friendly website. I was able to book a man with a van at very short notice. Paid a deposit and the rest in cash to the driver. The driver was extremely helpful, worked quickly yet handle... Leggi di più

Dettagli dell'azienda

  1. Ditta di spedizioni
  2. Servizio di corriere

Informazioni fornite da varie fonti esterne

Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

812 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(812)

108 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Third time lucky...

Booked a few days before our move, so was disappointed that the driver we chose accepted the job, but couldn't do it due to technical difficulties (not his fault, so totally understandable!).

Was impressed that a replacement driver had been found very quickly, but after receiving that confirmation email, I had a call from the driver (on the Friday, move was Saturday) to say he couldn't get here until 3PM (we had booked for 5hours, starting at 11AM). Explained we'd booked for earlier and he said he was "too busy" and said he would put the job back on the system.
This was 15 hours before we were due to move, so was disappointed again, BUT then had a driver accept the job. He came from past Leeds (we're in Greater Manchester) and traffic held him up, but not by much (35 minutes).

Opey was polite, professional, understanding and easy to communicate with. Would definitely recommend him 5/5.

4/5 stars for Quick Man & Van, because the work was great, but it was third time lucky for us - don't know if this is a regular occurrence, but it can be stressful when you're about to move and don't know if anyone will turn up.

13 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This was genuinely one of the worst…

This entire experience was genuinely one of the worst and most stressful moves I have ever had.

I booked a van for 12:00 p.m. several days in advance. On the morning of the move, I was suddenly informed that the van could no longer arrive at 12 and would instead come at 2:00 p.m. No alternative driver or solution was offered. The van eventually turned up at around 2:30 p.m., more than two hours later than the time I had booked, which completely disrupted my moving schedule and caused issues with collecting my keys.

The booking information clearly stated that the van had 2 passenger seats, so I reasonably expected to travel with my belongings. When the van arrived, I found that there was no passenger space for me, meaning I had to make my own way across London on public transport while everything I owned was driven separately. This was extremely inconvenient and absolutely not what I thought I was paying for.

When I raised a formal complaint afterwards, the response I received did not acknowledge the disruption or the practical impact the delays had caused. Instead, it felt dismissive and unhelpful, which only added to the frustration.

To make the whole situation even more unpleasant, after I posted my review, the company sent me a long and formal email demanding that I change parts of it and warning me about “factual inaccuracies.” The message came across as unnecessarily intimidating, especially considering that my review reflects exactly what happened and expresses my personal dissatisfaction with the service I received — which I am entitled to do.

Overall, the service was unreliable, poorly communicated, and far below what I expected when paying for a professional move. And receiving a threatening email in response to honest feedback only reinforced how disappointing the entire experience was. Based on all of this, I would not use this company again and would strongly advise others to be cautious.

15 novembre 2025
Non scritta su invito
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Risposta di Quick Man and Van

We are genuinely sorry that the day did not go as smoothly as either of us would have wanted. Moving is stressful, and we recognise how any delay can make the experience even more difficult.

We would like to clarify a few points factually so future customers can have an accurate understanding of the service provided:

- Your original booking was at 12:45 p.m., and you requested a change to 12:00 p.m. on the same day. Unfortunately, the driver initially assigned was unable to start earlier, and we worked to secure the earliest available alternative at 2:00 p.m. Our intention was not to leave you without a vehicle on your moving day.

- Passenger seats must be requested in writing at the time of booking or via email prior to the move, as stated in our Terms and Conditions. Your message included details about your items and the lift, but did not request a passenger seat. This is why the driver was not expecting a passenger.

- With regard to our email after the review was published, this was not a threat of any kind. It was a formal request to correct factual inaccuracies relating to what happened during the booking. Clarifying facts is standard practice for any business when a review contains information that does not reflect the documented communication between both parties.

We fully respect your right to express your personal experience and opinion of the service, and we are sorry that the delay impacted your day in such a stressful way. At the same time, we have a responsibility to ensure factual statements in public reviews are accurate, especially when there is written evidence of the timeline and communication.

Valutata 5 stelle su 5

Today Abdul and his friend helped us to…

Today Abdul and his friend helped us to move our house. Both of them were very professional and very very careful in handling stuff. They finished their work with perfectness and has helped us immensely to shift our house smoothly. I am completely satisfied with their service.

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I booked a last minute job through the…

I booked a last minute job through the platform and it all went well. The driver was flexible and I was able to book in a specific time rather than just rely on a time window. The driver was professional and the move went without a problem. I would definitely recommend

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Multiple pick ups made easy

The drive was on time and professional. My items were handled with care and delivered safely. I was in contact with the driver constantly and was reassured when it appeared that our timings wouldn't align with the multiple pick up.

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Best movers

Will definitely be using quick man and van. They are simple the best and the price was just right. The driver is a definitely people person and his helper showed resilience in getting my chair inside 😀😀😀it was a difficult task....thanks guys

28 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

A very easy platform to use

A very easy platform to use! Within a few clicks I had all the services available that I needed to compare different offers and choose what worked best for me. And the man and van team I finally selected was very good, leaving me with a very positive experience

4 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Erick and his colleague were efficient, hard working, polite and professional. They moved a lot of furniture from London to Carlisle for us and it was seamless.
I would highly recommend Erick and would definitely use his services again

14 ottobre 2025
Non scritta su invito

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