Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... Leggi di più
Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.
Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.
Informazioni di contatto
30 Heathridge Place, Lincoln, 7608, Christchurch, Nuova Zelanda
- info@quicklens.com.au
- quicklens.com.au
4,0
Molto buono
320 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Very affordable and delivery was oromot
22 giugno 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Quick delivery and can easily re-order…
Quick delivery and can easily re-order last order.
11 giugno 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Always great service from quicklens
Always great service from quicklens, I’ve been using them for years and never had any issues.
9 giugno 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I was told delivery would be 4-6 weeks
I was told delivery would be 4-6 weeks, but it took 8-9 weeks for my lenses to arrive. I only received updates when I emailed. There were no updates initiated by quicklens
31 maggio 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are very sorry that you were not satisfied with our service. We will look into it if we can improve our service for future customers.
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Been using them for years
Quick service, great range, good pricing…and you can just select reorder.
22 maggio 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The new notification you sent about my…
The new notification you sent about my order payment is very confusing. I am not sure if my order has been processed or not.
16 maggio 2024
Risposta di Quicklens Australia
Thank you so much for your review. We checked your order details and confirmed that you chose the Bank Transfer for payment. We have emailed you how to process it, please kindly check your email. Thank you!
Delivery completely botched.
Delivery completely botched.. didn't get my order for weeks after..also was slugged international few on my bank account.. won't be buying again from you
15 maggio 2024
Risposta di Quicklens Australia
Thank you for your review. We are very sorry that you were not satisfied with our delivery company.
Although we have no power to control AU Post/Skynet operations, we work with them to make sure our customers will receive their parcels in a timely manner. We suggest you contact us if you encounter any issues with them in the future.
Regarding the international fees, you shouldn't receive any foreign
exchange charge though our head office is in Singapore when you order from our website. We're very sorry about this.
Could you possibly double-check with your Credit card company/payment service provider and get back to us at info@quicklens.com.au?
It might have been charged currency conversion charges from them.
We would be happy to assist you further.
Non existing customer service
Faulty account, I can not place an order. Customer service never responds to any enquiry, not on lenses nor on the faulty account. Do yourself a favour and frustration and stay away from this unprofessional lot
1 luglio 2024
Non scritta su invito
Risposta di Quicklens Australia
Thank you for your review on both Productreview.com and Trustpilot. We always reply to our customers within 2 working days at the maximum and never ignore any emails. We are afraid that we never received your emails for some reason. It would be great if you could advise your email address, we will check it for you as soon as possible.
We look forward to hearing from you soon!
good prices
good prices, easy to navigate ordering process and efficient shipping. Very happy thank you :)
5 maggio 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Been buying contact lenses from them…
Been buying contact lenses from them for many many years and have always been pleased with quick, reliable deliveries.
26 aprile 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Always trust Quicklens for my contact 15 years + now
I've always been happy with quickens and iv never had an issue with them. best prices best customer service when needed to talk to them .
18 aprile 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Fast and good
15 aprile 2024
Risposta di Quicklens Australia
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.